4.5
Very Good 836 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An elegant, five-star seafront hotel with an extensive spa – breakfast and spa extras includedTaking advantage of the €30 spa voucher, with a massage or indulgent facial
  • The hotel’s coffered ceilings, polished gem accents and grand wooden staircase
  • Settling in for a peaceful night’s rest on a comfy bed with pillow-top mattress

What To Know

  • Located right next door to the Saint-Jean-de-Luz Train Station
  • The spa has a heated indoor saltwater pool
  • Free WiFi and private onsite parking are provided

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A five-star, historic seafront hotel with luxury thalasso and spa in the Basque Country – spa voucher included

Location

Grand Hôtel Thalasso et Spa is centrally located in Saint-Jean-de-Luz, walking distance from St-Jean-de-Luz Beach and close to Church of St-Jean-Baptiste. This 5-star hotel is within close proximity of Maison Louis XIV and Maison de l’Infante.

Rooms

Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this Victorian hotel include complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Grand Hôtel Thalasso et Spa
43 Boulevard Thiers
Saint-Jean-de-Luz, 64500 France

Reviews

4.5 Very Good 836 Reviews
Great hotel
Reviewed 1 day ago

An amazing hotel, perfect location right on the beach and the staff are excellent. A beautiful spa and a Michelin restaraunt attached to the hotel. This is really the best place to stay in all of Saint Jean de Luz.

Luxurious & restful, after our first day on a cycling tour.
Reviewed 1 week ago

My only regret was that we couldn’t stay longer than one night.
A large group of us stayed here after our first day of a Backroads Cycle Tour. We also had a delicious dinner and breakfast in the hotel restaurant. Our room overlooked the street but had a window/part balcony on the side, from where we could view the beautiful beach. The room was spacious, & extremely quiet, with a very comfortable king bed. We also had a second bathroom (one had a shower & basin, the other had a bath & 2 basins) The loo was separate. I would definitely stay here again.

Brilliant yet again
Reviewed 4 weeks ago

This is our fifth visit over about ten years. First, the location of this hotel is brilliant, right on the beach which you can access directly through the spa. Second, it has a sumptuous breakfast which, weather permitting, you can take on the terrace overlooking the sea. Third, Saint Jean de Luz is a wonderful resort. Fourth and most importantly, the staff are brilliant. Ew struck up a particularly good relationship with Miguel who, it turned out is a big fan of Fawlty Towers!

No hesitation in recommending the hotel!

Wonderful hotel in superb location!
Reviewed 1 month ago

Could not fault anything about The Grand Hotel! Friendly helpful staff. Delicious food in Michelin Star Restaurant. Extremely comfortable room with a fantastic view-201! Great massage in lovely spa and fun water spinning class in the pool.
All in all a great place to stay!

Great location and wonderful area.
Reviewed 1 month ago

We stayed at the hotel for 4 nights as a mini break. It's a lovely building in a privileged location overlooking the bay. On the whole the staff are wonderful and the beds comfy and of good quality. The wifi was good as was the tea and coffee facilities in the room. It was lovely to sit on the veranda overlooking the sea, all in all a beautiful hotel and location.

However our first and last night the bed was not turned down, we told the night manager but he just shrugged his shoulders and said the lady had now gone home, the second time a person was sent to turn the bed down but it was obviously a rushed job. We have been on many cruises and if this had happened it would be a hanging offence and we would have received a bottle of champagne for the let down, this is a five star hotel and it should not happen.

The restaurant was a beautiful location with a fab view and very attentive and pleasant staff, however for the money we paid the food was of a mundane quality with a very limited menu. We live in France and have a Michelin star restaurant near us which is of a far superior quality for less money.

The room also smelled musty and the bath was not a comfortable design at all and quite hard to get in and out of due to a fixed shower screen.

We are used to five star plus accommodation and we don't believe this lived up to the status of the stars.