4.5
Very Good 744 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An elegant, five-star seafront hotel with an extensive spa – breakfast and spa extras includedTaking advantage of the €30 spa voucher, with a massage or indulgent facial
  • The hotel’s coffered ceilings, polished gem accents and grand wooden staircase
  • Settling in for a peaceful night’s rest on a comfy bed with pillow-top mattress

What To Know

  • Located right next door to the Saint-Jean-de-Luz Train Station
  • The spa has a heated indoor saltwater pool
  • Free WiFi and private onsite parking are provided

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A five-star, historic seafront hotel with luxury thalasso and spa in the Basque Country – spa voucher included

Location

Grand Hôtel Thalasso et Spa is centrally located in Saint-Jean-de-Luz, walking distance from St-Jean-de-Luz Beach and close to Church of St-Jean-Baptiste. This 5-star hotel is within close proximity of Maison Louis XIV and Maison de l’Infante.

Rooms

Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this Victorian hotel include complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Grand Hôtel Thalasso et Spa
43 Boulevard Thiers
Saint-Jean-de-Luz, 64500 France

Reviews

4.5 Very Good 744 Reviews
Great location but not much more
Reviewed 3 weeks ago

You can’t argue about the location which is exceptional. However the service and the rooms left something to be desired. We had a standard room facing the street. The room was tiny and difficult to maneuver with luggage for two people. The bathroom had no shelf space and simply can’t accommodate large people. The noise level from the street was surprisingly loud all night long and was exacerbated by having to keep the windows open because on May 1st the temperature control system had not been activated. The bedding was exceptionally comfortable. I had the feeling during my one night stay that the only quests that matter are the ones spending significant sums to do spa treatments and eat in the one star Michelin restaurant.

Great location but a little disappointing service
Reviewed 1 month ago

Nice interiors and nice rooms. Very good location but the service was a bit of let down. One of the receptionist was very pretentious and some of the restaurant staff were simply unhelpful and inattentive. Not what you would expect from this type of hotel.

Great combination of traditional building, great location, up to date renovation, and helpful staff
Reviewed 2 months ago

We enjoyed our stay in this completely renovated but classic hotel, which is in a beautiful location right next to the beach. The staff were very helpful, especially Patrick who was a big help to us! The spa massage treatments, steam room and sea water pool were a nice touch.

Splendide
Reviewed 2 months ago

Great team, very professional starting from the reception to the concierge. Fantastic place, great view to the Ocean, close by the center of Saint Jean de Luz. Restaurant very good and surprising. Loved the place as soon as we step in.

Anti stress
Reviewed 2 months ago

My first time to st Jean de luz and it won’t be my last. This hotel is fantastic, the staff are amazing, the food sublime and the spa perfect. I was bought this ‘cure’ for 5 days by my son and it has certainly fulfilled my expectations and more!