4.5
Very Good 1345 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Breakfast, bicycles and WiFi are included in the rate
  • A results-driven spa offers everything from pampering facials to full medi-spa services
  • Three restaurants whip up innovative Finnish cuisine such as salmon wallenberg with green peas, cauliflower and nut butter

What To Know

  • The hotel is located on Market Square, so be prepared to be in the heart of the action
  • Onsite parking is expensive
  • The restaurants are adjacent to the hotel, not on-property

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Modern property living room home

Overview

Helsinki charmer with three Finnish restaurants, a spa and complimentary bicycles

The Lowdown

Small luxuries are the name of the game at the 77-room Hotel Haven, from the cozy fireplace in the lobby to the king beds, Egyptian cotton sheets, bathroom TVs and Elemis amenities. But don’t expect high style – the prevailing theme is plush comfort, especially in the lobby, with its chintzy chairs, paneled walls and herringbone parquetry. The adjoining Siluetti Spa offers anti-aging treatments such as body scrubs and Botox. And for foodies, there are three Scandinavian restaurants to choose from: the seafood-driven Havis, and Finnish dining temples Sundmans Krog and G.W. Sundmans.

In the Area

Always wanted to watch an Elvis impersonator swivel his hips in a Finnish casino? Well, you’re in luck, thanks to the popular dinner show in the Fennia Salon at Casino Helsinki, located near the hotel. If more highbrow entertainment is on your agenda, head to the impressive Uspenski Cathedral, whose 13 golden onion-shaped domes are hard to miss from the waterfront, then check out the Alvar Aalto-designed Finlandia Hall, completed in 1975. Cap the day off at the hotel with cocktails and a backgammon challenge in the Haven Bar.

How to Get There

Hotel Haven
Unioninkatu 17
Helsinki, 00130 Finland

Reviews

4.5 Very Good 1345 Reviews
Happy CNY 2019
Reviewed 5 days ago

The location of the hotel is really good. All the travelers must visit places are nearby... ...Old Market Hall is just right opposite of the Hotel, the Sky Wheel is within 10 minutes walk, as well as Stockmann Department Store and City Centre, etc. Lots of Restaurants around the Hotel, we had a great dinner in our first night in Helsinki. We went to the Rock Church by taking Tram no.2, the station is right next to the hotel as well.
The Hotel room is spacious. Luxury sitting area, relaxing reading area and comfortable arm chair, whatever we want to do, there will be a right place in the room.
The breakfast buffet is tasty, absolutely Northern Europe Style. I love the delicious oatmeal porridge pretty much.
The staff at the Front Desk are polite and helpful, no matter where we wanted to go or recommendations for Restaurants.
Hope we will visit Helsinki and stay in Hotel Haven again.
Thank you for letting us have such great experience.

Despite early morning renovation an accommodating management
Reviewed 2 weeks ago

My sound sleep at the Hotel Haven was interrupted at 07:00 by the sound of an impact drill. I called the front desk and was assured by the staff it was probably nothing - a few minutes later again the woodpecker like sound of the drill returned- I talked this time to the manager who came up to my room to offer a different room, but right on cue the drilling began in earnest and we both agreed switching rooms would not resolve the issue. I gave up on trying to go back to sleep with the drilling in the background. It turns out the drilling was in one of the Hotel Haven meeting rooms - which the guest staff were unaware of at the time. Later at check out, and without prompting, management voluntarily accommodated the disruption. However I would suggest the Hotel Haven schedule future renovations mid-day to be be least disruptive to guests - or alternatively advise of renovations on room booking sites etc. This notwithstanding, the Hotel Haven is well located and with the exception of a small flight of stairs leading from the street level to the reception area (hard if you have a number of bags or heavy wintertime gear) it is a very pleasant well operated facility. I will stay there again in the future because of genuine concern on management part to resolve a difficult situation.

Good location
Reviewed 2 weeks ago

We stayed at the Haven for one night on return from an Aurora trip to Rovaniemi. The biggest selling point of this hotel is the location – near the Esplanade and all of the shopping. We were staying in Room 704, which was either a larger room or a suite. There was a large bed along with a sitting area around the TV. The spaciousness of the room was well appreciated after staying in a much smaller room in Rovaniemi. The bathroom was also large with very nice amenities. The only blemish during the stay was the room service menu. There were literally not more than 2-3 main dishes on the menu including the club sandwich. You kinda wondered why they would bother having room service if the offerings were so paltry. Other than that, no other issues with this hotel. If I were to return to Helsinki, I might look at other hotels near the Esplanade and compare prices.

Best hotel in town
Reviewed 4 weeks ago

Hotel Haven is absolutely the best hotel in Helsinki at the moment. The location is superb in the heart of Helsinki. It is easy to access by foot, using Helsinki’s well-functioning public transportation (especially the trams are nice) or even by car, as there is an underground garage two blocks away. All Helsinki sights are within walking distance.

The hotel itself is small, clean and well-functioning. The staff is friendly and they know their business. The hotel has an old and a new side. Tried both and both are great. The rooms on the new side are a bit more modern and on the old side a bit more classic. Rooms are not huge, but they feel larger due to the high ceiling.

Think twice paying extra on the sea-view, as the tram rolls under the windows and if you are not used to that sound, it might disturb your sleep. However, they do not operate during the night, but start quite early in the morning. I myself used to live near the tram tracks, so it just added to the homely feeling.

Such a disappointment
Reviewed 4 weeks ago

We had booked one night to have an escape from home and reserved a grand deluxe room to make the best out of our little holiday.
We also asked for the very quiet room....

We were given theroom 625 and it was long andvery narrow room. The bed was in the middle of the room and the tv was next to the bed.
So if you wanted to watch the news you had to be in the bed because the couch was in the end of this ” narrow corridoor! And if you opened the door to the bathroom the couch stayed behind this door!!!

The room was such a dissoppoinment.
The bed was excellent though...
The bathroom was nice but cold....could it be that there is no floorheating??

And for the extra silence....next to our room the room was given to the family with small children who were fighting all night very late and started again at 7 next morning...

The breakfast was the next surprise...it was not in the same building...you had to cross courtyard which has no ceiling so you had to face snowfall and icy ground.....nobady told us to take the coats with us....it was -15 degrees....

Instead we desided to check out and have our breakfast in the marketplace next door....it was a good decision.

And breakfast was not included in the room price...and it was grand deluxe room....

So my recomendation is to avoid room 625 and take your coat with you when having breakfast....
5 stars.....I dont think so....