What We Love
- Breakfast, bicycles and WiFi are included in the rate
- A results-driven spa offers everything from pampering facials to full medi-spa services
- Three restaurants whip up innovative Finnish cuisine such as salmon wallenberg with green peas, cauliflower and nut butter
What To Know
- The hotel is located on Market Square, so be prepared to be in the heart of the action
- Onsite parking is expensive
- The restaurants are adjacent to the hotel, not on-property
- Free WiFi
- Parking On Site
- Room Service
Small luxuries are the name of the game at the 77-room Hotel Haven, from the cozy fireplace in the lobby to the king beds, Egyptian cotton sheets, bathroom TVs and Elemis amenities. But don’t expect high style – the prevailing theme is plush comfort, especially in the lobby, with its chintzy chairs, paneled walls and herringbone parquetry. The adjoining Siluetti Spa offers anti-aging treatments such as body scrubs and Botox. And for foodies, there are three Scandinavian restaurants to choose from: the seafood-driven Havis, and Finnish dining temples Sundmans Krog and G.W. Sundmans.
In the Area
Always wanted to watch an Elvis impersonator swivel his hips in a Finnish casino? Well, you’re in luck, thanks to the popular dinner show in the Fennia Salon at Casino Helsinki, located near the hotel. If more highbrow entertainment is on your agenda, head to the impressive Uspenski Cathedral, whose 13 golden onion-shaped domes are hard to miss from the waterfront, then check out the Alvar Aalto-designed Finlandia Hall, completed in 1975. Cap the day off at the hotel with cocktails and a backgammon challenge in the Haven Bar.
How to Get There
The Haven is a warm welcoming boutique hotel in the heart of Helsinki. The rooms are comfortable and spacious.
Excellent staff, both in the hotel and with booking through SLH.
The breakfast is most enjoyable and relaxing.
Next stay already booked!
I stayed in this hotel during my business visit in early December 2018. Everything about the hotel was very good, such as furniture, location, staff, and breakfast. Except for one thing,... Their housekeeping (daily cleaning). The cleaning was not made in a professional manner. I keep finding hair remains and many spots in the bathroom and the room that are not cleaned or touched.
This hotel has great location by the harbor. The room was excellent and appeared to be luxury. It had among other things a safe, a water kettle, and a refrigerator. There were some little problems. For example, there is one table in my room, but it has a tv on the table top. It does not have enough space to put down a kettle to make a hot coffee/tea on the table. Also, this hotel’s breakfast is in a separate building facing another parallel street towards the harbor. To reach the dining room, one needs to pass an open courtyard, which opens to the street. In the winter it could be very cold (and slippery in winter to walk to breakfast!). It says to open at 7:30am on weekend. One day by 7:35am, the door was still locked. A family of three were standing in cold before me. I had to go to the front desk asking them to call the kitchen. The breakfast food was decent. The dining room has old style deco – nice.
The Hotel Haven, where we spent a couple of nights this past week, has this kitschy-seeming slogan, especially notable on its “do not disturb” door tags, about being your home while presumably not at home. It’s clear to me, however, that this is not just marketing; after two years, I returned to my favorite hotel in Helsinki. Only to learn that my beloved hostelry had undergone a major expansion, into the building next door, and it had booked me into a room in the “new” part. How dare they? Not only build another 60 rooms without my awareness, laughing, but also to put me in one of them.
The good news? The same beautiful design ethos that permeates the “old” part of this not-so-old hotel, is absolutely on display in the newer, “also not new” section. I adored our room and actually was inspired by the design to make some improvements at home. Service on the hotel side is still absolutely on-point, marvelous, thoughtful, caring. Efficient (the service at the gorgeous bar, which we do love, wasn’t up to standard and I’ll review that experience separately).
This was the first time I had booked a room that turned out to be on the street side, rather than the more picturesque harbor side. A hint: Unless you’re on a higher floor than, say 4, don’t even worry about being on the harbor side as your view is obscured. We were on the 7th floor with a view of an office building but there was enough sky to make it feel open.
Important: The bed was so comfortable. Great, crispy percale sheets. A nice couch at the end of the bed, love that. Great mini-bar (as over-priced as any mini-bar, and could be better stocked but on the other hand there was room for me to put my own purchases in there). Lovely glassware, ice machine down the hall, by the elevator, and a great bathroom. Did I say great bathroom? Indeed, as what can be unusual in Finnish hotels, there’s a lovely long tub, heated floors, great lighting (especially loved the under-the-sink lighting that kicked on whenever you came in).
Love this place. In the 10 or so years we’ve been coming to Helsinki relatively regularly, we have stayed at the Kamp and the Glo (and they’re all owned by the same company) but the Haven just feels more special.
And the restaurant scene, by the way, has gone on an upturn. While I’ll forever miss Sundman’s Krog, which served a bistro-style of traditional Finnish food, at least it’s no longer empty and now is home to Sue Ellen’s, which oddly enough, does low-country American cuisine. There’s a new Finnish Michelin-starred wannabe in the hotel’s more modern space; it didn’t appeal to us, though that’s not saying anything. Definitely better is that the included breakfast is on the upper floor of Sundman’s gorgeous old building, and it’s well done and atmospheric to boot.
Ideally placed for exploring Helsinki, with restaurants, shops, the Old Market and Market Square all on the doorstep, as well as ferries for trips to the islands. The staff couldn't be more friendly and helpful and our room was delightful. Breakfast is taken in an adjoining historic building, with a reasonable choice of fare.