Alexander House And Utopia Spa
What We Love
- 120 acres of graceful grounds; hiking, mountain biking and horseback riding are all on offer
- Stellar seven-course tasting menu served in AG’s formal dining room
- The outdoor hot tub, set in a tranquil English garden
What To Know
- Be prepared for an ultra-laid-back vibe; some guests have breakfast in robes and slippers
- Free WiFi
- It's just over an hour's drive from central London
- Gatwick airport is eight miles away
- Free WiFi
- Parking On Site
- Room Service
Set on 120 acres, Alexander House Hotel & Utopia Spa is an 18th-century manor house hotel in leafy West Sussex, an hour’s drive from London. Behind an imposing red brick façade, the lobby is suitably opulent, furnished with elegant wood paneling, chandeliers and oil paintings of tropical birds. There are original features aplenty in the drawing room: cream plaster cornices, bay windows with garden views, and a cream and honey-colored marble fireplace. The high-ceilinged entrance to the spa has some quirky features, including an oversize vintage birdcage containing three zebra finches.
Bed and Bath
Georgian sash windows let plenty of light flood into the large, airy guestrooms. Heavy silk drapes, period furniture and gold-tinged textured wallpaper all nod to the house’s rich history, while Sony stereo systems and iPod docks are welcome modern additions. Bathrooms are equally roomy, fitted out in cream and toffee marble, with large oval baths, walk-in rain showers and Temple Spa products.
The hotel’s bistro, Reflections, focuses on such hearty British fare as Dover sole, pot-roasted chicken and sirloin steak sandwiches on homemade onion bread. Meals are served alfresco in the summer months. AG’s, the candlelit formal dining room, is a much grander affair, and the seven-course tasting menu with wine pairings is exceptional. The real deal-sealer, however, is the hotel’s Utopia Spa, a subterranean dream of therapy pools, mosaic hot tubs, Grecian-style pillars, and a list of more than 40 tempting treatments. Be sure to leave time to soak in the outdoor Jacuzzi, set in an idyllic Georgian garden.
In the Area
The gorgeous Sussex countryside surrounding Alexander House is a treasure trove of historic monuments. Hever Castle was the childhood home of Henry VIII’s wife Anne Boleyn, while nearby Chartwell House was the family home of Sir Winston Churchill for more than 40 years. Wakehurst Gardens, a country estate affiliated with world-renowned Kew Gardens in London, is a bona fide British gem. And opera lovers flock to Glyndebourne, a cultural institution since the 1930s.
How to Get There
Myself and my Partner stole away for the night here, just walked in last minute on Father’s Day. The service and quality of this Hotel never disappoints. Beautiful location, amazing Restaurants and the rooms just fantastic. We stayed in a Spa suite at a discounted rate as we arrived quite late. The staff could not have been more attentive or well trained. A Joy every time.
I have been to the Reflections restaurant quite a few times and, although the portions are small and the prices less so, it generally has a satisfactory bistro atmosphere, even if rather poor value for money. The staff are always helpful and attentive so it is a once in a while visit along with several other local eateries
However, having visited last Saturday the food was quite disappointing. I'm aware that running a restaurant is far from easy and that there are "professional complainers" who pick holes, often to get a discount. However, I rarely complain as it can mar the evening and it takes something really bad for me to do so. Not a big thing in itself but my partner and I shared a £55 T bone steak - well cooked, medium rare and spot on. But the peppercorn sauce was a disgrace for what is a top class hotel/restaurant. OK, so it was only £1.50 but I was looking forward to the sauce giving the steak a lift. A peppercorn sauce should not challenge even an amateur cook - black or green peppers, generally crushed, double cream, brandy, perhaps some wine or Worcester, all sorts of variations - but at least with a lot of flavour. But I was served what could have been Bisto. I complained to the very pleasant waiter and asked him to make my disappointment known to the chef - no feedback - I would have hoped for better from an establishment of the calibre of Alexander House
A story of hotel horror.... stayed overnight in a 'junior suite ' in the old house which was very dark with views of the inside of the building. Felt very claustrophobic the whole time as no natural light ever got in.
The room was dark with a very wobbly coffee table, lights that had blown bulbs and shutters which didn't all work so you needed to close each slat individually .The staff changed one bulb, but the other went in the night.
The Utopia spa was truly not good.
The main spa pool had only one set of jets working, all the others were broken and no overhead massage spouts worked either. the outside jacuzzi worked but only for a few minutes before stopping, and the relaxation area, whilst nice was just not enough ...i suggest they try soothing music or some nice scented reeds to break the truly bland room and atmosphere.
The steam room located in the ladies changing area was ok, but again smelt terrible...you need a nice fresh scent in these area or some lavender to relax and infuse the room.. We told the spa staff on our way out who advised us it must have opnly just happened, but other guests also commented it had been like this for a few days.
Dinner in the reflections restaurant was the final straw for me. We ordered the T bone medium, but it arrived raw and oozing blood, this then ran all over the table and on to our clothing - it was returned for more cooking! 20 mins later it returned... it was now overcooked very badly and the rest of our meal ie the onions and mushrooms were now unpleasantly cold.- the chips were replaced, but no replacements were offered for the other items, we were trying very hard to not complain and move on, but when we were asked if we had enjoyed our evening I was speechless!!
If we had been given the room we originally requested ie one with a view ofthe gardens and or a balcony, if the spa had worked and the meal was good, we would have been ok, enjoyed our stay & not now wishing we hadnt gone at all...I am truly amazed that even after talking with a manager this evening, who assured me she would be in touch shortly i have heard nothing.
i would definately not recommend this particular hotel, and am at a loss to understan how these review are so posetive when our experience was the exact opposite.
My advice, get everything in writing before you go and complain at the time ignoreing the other guests, otherwise you will get the same treatment. I prefer to sort things out quietly, but with this hotel DONT
Absolutely loved it! Everyone was so nice and helpful! The food was great, the massages were amazing. Couldnt fault it at all! Definitely recommend and will be returning again. Enjoyed every moment and also they make some great cocktails!
Had the most Wonderful experience at Alexander House, Turners Hill, heaven on earth, relaxing, elegant & beautiful surroundings, exeptional attention to detail. Spa is amazing with pool, outside hot tub & sauna. Room was gorgeous & food in AGs restaurant amazing. Service excellent. Cant wait to go again. Would hughly recommend.