95%
Members Recommend
4.5
Very Good 2610 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 120 acres of graceful grounds; hiking, mountain biking and horseback riding are all on offer
  • Stellar seven-course tasting menu served in AG’s formal dining room
  • The outdoor hot tub, set in a tranquil English garden

What To Know

  • Be prepared for an ultra-laid-back vibe; some guests have breakfast in robes and slippers
  • Free WiFi
  • It's just over an hour's drive from central London
  • Gatwick airport is eight miles away

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Modern sofa property living room home Suite cottage

Overview

An 18th-century manor house with a sublime spa, outdoor hot tub and two stellar restaurants, an hour from London

The Look

Set on 120 acres, Alexander House Hotel & Utopia Spa is an 18th-century manor house hotel in leafy West Sussex, an hour’s drive from London. Behind an imposing red brick façade, the lobby is suitably opulent, furnished with elegant wood paneling, chandeliers and oil paintings of tropical birds. There are original features aplenty in the drawing room: cream plaster cornices, bay windows with garden views, and a cream and honey-colored marble fireplace. The high-ceilinged entrance to the spa has some quirky features, including an oversize vintage birdcage containing three zebra finches.

Bed and Bath

Georgian sash windows let plenty of light flood into the large, airy guestrooms. Heavy silk drapes, period furniture and gold-tinged textured wallpaper all nod to the house’s rich history, while Sony stereo systems and iPod docks are welcome modern additions. Bathrooms are equally roomy, fitted out in cream and toffee marble, with large oval baths, walk-in rain showers and Temple Spa products.

Beyond

The hotel’s bistro, Reflections, focuses on such hearty British fare as Dover sole, pot-roasted chicken and sirloin steak sandwiches on homemade onion bread. Meals are served alfresco in the summer months. AG’s, the candlelit formal dining room, is a much grander affair, and the seven-course tasting menu with wine pairings is exceptional. The real deal-sealer, however, is the hotel’s Utopia Spa, a subterranean dream of therapy pools, mosaic hot tubs, Grecian-style pillars, and a list of more than 40 tempting treatments. Be sure to leave time to soak in the outdoor Jacuzzi, set in an idyllic Georgian garden.

In the Area

The gorgeous Sussex countryside surrounding Alexander House is a treasure trove of historic monuments. Hever Castle was the childhood home of Henry VIII’s wife Anne Boleyn, while nearby Chartwell House was the family home of Sir Winston Churchill for more than 40 years. Wakehurst Gardens, a country estate affiliated with world-renowned Kew Gardens in London, is a bona fide British gem. And opera lovers flock to Glyndebourne, a cultural institution since the 1930s.

How to Get There

Alexander House And Utopia Spa
Turners Hill
East Grinstead, RH10 4QD United Kingdom

Reviews

4.5 Very Good 2610 Reviews
Fantastic place BUT check your bill
Reviewed 3 days ago

After six months being housebound due to Sciatica and back surgery, we decided to treat ourselves at the exclusive luxurious hotel. We were not disappointed.

Negative stuff first. On very slowly entering the car park in our new BMW we experienced a loud clatter under the car. The entrance is a gravelled drop that immediately rises to a raised concrete mound. No warning signs at all. We told reception who confirmed other guests had raised the same complaint? Why not just fix it then?

On registering at reception we were told check in was 3pm. No, weeks ago we paid for a package which included £50 for early noon check in, £70 for afternoon tea and £40, yes £40, to use the spa Really? Apologies given to us and the same charges were then charged twice to our account. We got the welcome pack and that included the treatments tickets for other guests who had booked massages etc. More apologies. Talk about feeling welcomed and valued???

However forget the appalling initial welcome experience. The hotel is class. Very beautiful building and luxurious in every aspect. Set in beautiful grounds with lovely drinking / relaxation area and a lovely area where afternoon tea is served.

We were in the Goodwood suite which is a beautiful room with four poster bed. The spa is a rip off at £40 but it is a very beautiful spa indeed. Wife had a massage which she thought was out of this world and removed months of tension.

We ate in the fine dining room where the look and ambience is top notch. Food and wine choices were excellent and the service was equally so. The staff in the champagne bar and outside areas were all very competent, friendly and attentive. Yes everything is expensive but the calibre of all aspects at this beautiful place fully justify the high prices.

Check out was a shambles with our bill having to be reprinted three times due to double charging creating an additional £120 to our bill. My wife had to talk the girl through all the charges until she eventually got them correct. She was inexplicably off hand with my wife as if it was my wife’s fault the various areas and systems clearly dont talk to each other.

As i say don't let the abysmal admin put you off visiting this beautiful, luxurious very friendly hotel. We would def go back again

Dave n Julie McKenna

Great hotel with excellent customer service
Reviewed 5 days ago

We have spent the whole weekend here at Alexander House for our 10 year wedding anniversary. From the minute we turned up, the stuff made us feel welcome. The Concierge took our bags and Charlie’s at reception was so helpful telling us about the hotel, showing us around, any question we asked he had an answer.
We have stayed in a number of spa hotels but this one topped them all. Don’t get me wrong the prices are a little higher than normal but the treatments we had were faultless and the spa it self was very clean, lots of different facilities to use while your in there.
We stayed in the Garden rooms which was so, so nice, great lighting which set to four different mood settings. The bathroom was Spacious and had a really nice size bath and separate large shower room.
We eat in both restaurants which were both excellent!!
The only reason this hotel didn’t get the full 5 stars were:

1: air-conditioning wasn’t working in the room and the stuff just bought a fan up which wasn’t great!!

2: breakfast in bed we had came to a room warm to cold with no toast.

3 drinks prices are way too high

Apart from that I couldn’t fault the place and the staff were some of the best I’ve seen in a hotel. Will we be coming back?? With out a doubt YES!!!

Thanks for the great Stay

Josh & Lucy

Weddings
Reviewed 6 days ago

Be aware when going to weddings the main desk aren't aware of the arrangements we were sent around the hotel twice to be told to go to the champagne bar where the drinks are a very high price with a service charge and no service we took our own drinks into the garden!!! a lesson also to be learnt look at a bar price list first I never do but from now on I will!!!!!

The Best!
Reviewed 7 days ago

We were booked for a one night stay with access and treatment in the spa for a special birthday. We were upgraded to a wonderful suite which was beautiful - stunning furniture and decoration and the most comfortable and huge bed! The bathroom is beautiful with lovely cosmetics for use. Had lunch when we arrived and then went into the spa to relax around the hot tub and in the pools. Lovely dinner in the evening. Throughout our stay the staff were absolutely wonderful - so friendly, helpful and really caring about how we were feeling and looking for anything that they felt would enhance our stay there - they really are absolutely marvelous. I really would recommend this hotel and spa to anyone - it is great!

For Afternoon tea make sure you request the drawing room!
Reviewed 1 week ago

After treating my mother to an afternoon tea, we were left very disappointed to be seated in a back room, with no natural light or view and no atmosphere, leaving us feeling isolated and second class.
Could not fault the service or the quality of the afternoon tea, although due to the size of the table there was barely enough room to perch it all on.
I had checked that the drawing room was full but noted two free tables and whilst they were nor ready, given the opportunity, we would have been happy to wait.

A very unsatisfactory reply to an email sent in response.