95%
Members Recommend
4.5
Very Good 2647 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 120 acres of graceful grounds; hiking, mountain biking and horseback riding are all on offer
  • Stellar seven-course tasting menu served in AG’s formal dining room
  • The outdoor hot tub, set in a tranquil English garden

What To Know

  • Be prepared for an ultra-laid-back vibe; some guests have breakfast in robes and slippers
  • Free WiFi
  • It's just over an hour's drive from central London
  • Gatwick airport is eight miles away

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Modern sofa property living room home Suite cottage

Overview

An 18th-century manor house with a sublime spa, outdoor hot tub and two stellar restaurants, an hour from London

The Look

Set on 120 acres, Alexander House Hotel & Utopia Spa is an 18th-century manor house hotel in leafy West Sussex, an hour’s drive from London. Behind an imposing red brick façade, the lobby is suitably opulent, furnished with elegant wood paneling, chandeliers and oil paintings of tropical birds. There are original features aplenty in the drawing room: cream plaster cornices, bay windows with garden views, and a cream and honey-colored marble fireplace. The high-ceilinged entrance to the spa has some quirky features, including an oversize vintage birdcage containing three zebra finches.

Bed and Bath

Georgian sash windows let plenty of light flood into the large, airy guestrooms. Heavy silk drapes, period furniture and gold-tinged textured wallpaper all nod to the house’s rich history, while Sony stereo systems and iPod docks are welcome modern additions. Bathrooms are equally roomy, fitted out in cream and toffee marble, with large oval baths, walk-in rain showers and Temple Spa products.

Beyond

The hotel’s bistro, Reflections, focuses on such hearty British fare as Dover sole, pot-roasted chicken and sirloin steak sandwiches on homemade onion bread. Meals are served alfresco in the summer months. AG’s, the candlelit formal dining room, is a much grander affair, and the seven-course tasting menu with wine pairings is exceptional. The real deal-sealer, however, is the hotel’s Utopia Spa, a subterranean dream of therapy pools, mosaic hot tubs, Grecian-style pillars, and a list of more than 40 tempting treatments. Be sure to leave time to soak in the outdoor Jacuzzi, set in an idyllic Georgian garden.

In the Area

The gorgeous Sussex countryside surrounding Alexander House is a treasure trove of historic monuments. Hever Castle was the childhood home of Henry VIII’s wife Anne Boleyn, while nearby Chartwell House was the family home of Sir Winston Churchill for more than 40 years. Wakehurst Gardens, a country estate affiliated with world-renowned Kew Gardens in London, is a bona fide British gem. And opera lovers flock to Glyndebourne, a cultural institution since the 1930s.

How to Get There

Alexander House And Utopia Spa
Turners Hill
East Grinstead, RH10 4QD United Kingdom

Reviews

4.5 Very Good 2647 Reviews
1st and only visit
Reviewed 3 days ago

First impressions here were very poor for us. This hotel needs a good general manager. The porter was very friendly and checked our bags in. Unfortunately check in was not enjoyable. A trainee checked us in around 3 on 13th July. She was professional and polite but needed help with training! The 2 receptionists next to her had nothing to do and were just chatting and giggling. I thought they would help her but they didn't. I felt sorry for the trainee. We weren't offered a drink or shown around so just went to our suite. Very disappointing for a 5 star hotel. We had to go back to reception later to ask where dinner and breakfast were.

It was a shame the hassle of checking in spoiled our night away as we expected 5 star treatment and a happy, relaxed start to our break especially as the rest of the staff were very professional and friendly. I've never stayed in such a clean hotel. The suites are beautiful and the food was absolutely delicious.

The spa wasn't for us. Been to much better ones. We paid £20 for a private hot tub. In fact there are 4 hot tubs in the enclosure so not private. Really tiny hot tub with no steps in and look a bit ramshackle. Bit of a squash with 2 in and jets very weak.

The spa services manager was very friendly. My daughter had a head massage which was disappointing and she helped sort out things for us when we complained. She would make a great general manager.

Great Secret Escape
Reviewed 1 week ago

Fantastic place, beautiful gardens and rooms and Exceptional Service from staff. We booked a room with breakfast and evening meal. The Meal was Amazing, the service was above and beyond all our expectations. Loved the room with the round top bath, and the fresh milk in the fridge for the tea and coffee. My husband had a treatment in the Spa, the only thing I think was a bit disappointing was that if you have a treatment you still have to pay £20 to use the facilities of the spa, I didn't have a treatment and was happy to pay for it but all the other spas I have visited if You have had treatments you can use the facilities. Apart from that the whole experience was Fantastic. Would definitely return.

1st class service all round
Reviewed 1 week ago

Excellent experience from minute we were greeted at door. All staff very helpful. Lovely building and grounds. Had massage with Sophia who quickly identified my problem area and came out feeling like I was floating. Evening meal and breakfast sitting outside was very enjoyable. Great place for a relaxing stay and being spoilt.

Outstanding Guest Services
Reviewed 1 week ago

We arrived around 8PM on a Sunday evening and were checked in, offered something to drink and shown around.We went to a local pub for a late dinner and discovered the kitchen of that pub along with a couple of others had closed. We returned to the bar at the Alexander House and explained our predicament. The staff went above and beyond when they offered to have us order from the room service menu even though the kitchen was about to close. This place is not only beautiful it has an exceptional
Staff!

Unexpected stay but pleasantly surprised
Reviewed 1 week ago

Our flight at the airport had been cancelled which left us needed somewhere to stay quite last minute.
It was a stressful day and therefore took the opportunity to stay here as there's nothing quite like a spa to make you feel better!
Upon arrival we were blown away by the grounds of the hotel- truly beautiful and took the opportunity to take a walk during our stay.
The staff were fantastic from start to finish- nothing was too much trouble and we thoroughly enjoyed our tour.
As I mentioned previously our stay was unexpected and as we only had beach attire packed, we were unable to eat at the fine dining restaurants, but the casual dining room that we did eat at was delicious. Breakfast and cocktails were equally as impressive.
The spa facilities worked there magic and the room was beautifully furnished.
The only negative feedback I have was the afternoon tea. Unfortunately it fell below expectations, the sandwiches, cakes and patisserie were all very dry and as an afternoon tea lover, I was very disappointed, however the room in which it was hosted inside of was charming.

As a result of the predominantly positive stay, we've already rebooked to stay for our pre-honeymoon flight, with massages, facials and use of the private hot tubs.

I look forward to staying again!