4.0
Very Good 11994 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Strand Palace Hotel, you’ll be centrally located in London, steps from London Transport Museum and Covent Garden Market. This 4-star hotel is close to Coca-Cola London Eye and London Dungeon.

Rooms

Stay in one of 785 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

The Strand Palace Hotel
372 The Strand
London, WC2R 0JJ United Kingdom

Reviews

4.0 Very Good 11994 Reviews
Average hotel stay
Reviewed 6 hours ago

Check in process was quick which after travelling was appreciated. Room was ok (booked a single), bit dated and bathroom needs a refresh, taps had some corrosion on them and marks under bathroom mirror. Bed was against the wall that went onto corridor outside room and beside fire escape doors, this was noisy when people were walking through, the doors were heavy and not soft closing meaning they banged shut and this woke me a couple of times during the night. Breakfast in the morning was nice and plenty on offer.

Ms
Reviewed 15 hours ago

This hotel is a nightmare. The absolute worst hotel I’ve ever stayed at in my entire life.It was my first time in London and I’m very disappointed. First room I’ve got from receptionist named Andre, omg it was facing the A/C units on the backyard The worst noise ever! Andre didn’t explain where anything is. What hotel offers. Super rude. And that noise was a Total nightmare, I could hear the fans even while taking a shower so I called the reception and they switched my room thank god to a different floor where you can’t hear that noise so badly. I went downstairs and spoke to A different receptionist I believe her name was Julia, about moving, also rude , where do you get you get them from? The only nice person that works there is Djilt ( I hope I’ve spelled his name correct) , he was super helpful with everything, very nice, the only nice person at that hotel to be honest.
Expedia states the construction hours start at 8:30 am M-F which is a lie! They start at 8 am.
My second night at the hotel I was woken up by horrible drilling at around midnight, when I called the operator, they said they have no idea what’s going on and will send someone to investigate. The repairman came up and told me that something has broken down in the basement so they are repairing it now and this is where the drilling noise comes from!? At midnight??? And the operator or the reception are not aware? Are you kidding me? When the noise is shaking the hotel?? And guess what next morning they start the construction at 8 am. Okay you think this is it?? Next morning the fire alarm goes right after the construction starts and they kick everyone out of the hotel immediately. I understand emergencies happen, but to be honest after 3 sleepless nights I don’t care.
Forget sleep. Considering The time difference with New York , I haven’t slept a single night there. For the money I paid and for the horrible service I received I might have as well slept on the street.
And I haven’t gone over everything else. Trust me there is more. I will NeVER in my life stay there again, and I will make sure to advise everyone I know to avoid staying there. I’ve attached pictures of the sink and facet. This is how they looked like when I moved in. This is also the tip of the iceberg. I hated every single minute of my stay there.

Good location, but
Reviewed 19 hours ago

Small room and had to upgrade to another room on the top two floors to get air conditioning. The lower floors don't have any. The shower wasn't great. The bed was good. Minimal towels with no wash cloths. Very small elevators in short supply.

Expensive for what you receive
Reviewed 21 hours ago

We payed £260 for a ‘Cosy Double’ you couldn’t turn around without bumping into something and the room didn’t have a window. Bed was comfortable and received a free £15 voucher on arrival for the bar.

Visited Greenwich using the river transport
Reviewed 1 day ago

Super location near to Covent Garden and walk down the Strand to Trafalgar Square.Great room in a lovely clean hotel.Highly recommended. The staff are friendly and the breakfast buffet is very nice too