5.0
Excellent 48 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Very conveniently located near the Paddington tube station
  • Within walking distance of the Kensington Gardens and Palace
  • Free WiFi is rather fast

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Royal Park Hotel, you’ll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to ZSL London Zoo and Buckingham Palace.

Rooms

Make yourself at home in one of the 48 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and discounted use of a nearby fitness facility.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

How to Get There

The Royal Park Hotel
3 Westbourne Terrace
London, W2 3UL United Kingdom

Reviews

Willing staff but systemic problems need addressing
philipw622

When I first started writing and reading TA reviews it intrigued me that hotel reviewers placed such importance on their check-in experience. I’ve long since come to understand why. First impressions count and if you feel disgruntled within your first hour it’s hard for the hotel to redeem itself in your mind! When my wife and I checked in at the Roseate we had to wait - and wait - whilst the young lady worked slowly and with some difficulty registering three guests ahead of us. I actually called over to her to ask if there was anyone else who could help her. It seemed there wasn’t.

We had booked an executive room, their largest room short of a suite. It measured 22 square metres as described on their web site though this included the reasonable size bathroom which left the room a bit small. I was astonished to find no relaxing chair in the room though they did bring one when we asked on our last day there.

I loved the outlook from our fourth floor across the roofs of London. The window let in plenty of light and also opened to allow the aircon to be turned off at night which was great. The room was clean, well decorated and the furniture and fittings were to a high standard. These buildings in Westbourne Terrace are quite old and some creaks and bumps are inevitable. However when the guest next door ran a late evening bath the plumbing noise was so loud it woke both of us up!

Hotel breakfasts are important to us. We’ve had some wonderful breakfast experiences in hotels across Europe. At best they’re a lot more than a meal; in elegant and spacious surroundings, with a newspaper, a bottomless pot of coffee and casual trips to the buffet, they can be a relaxing and indulgent start to the day. Breakfast at the Roseate fell well short of our hopes. On the first morning my wife’s eggs were served cold. She returned them but the replacement eggs were just as cold. How that can happen I really don’t know particularly as on the second morning they were warm. My scrambled eggs were dry and grey and I didn’t bother with a cooked meal after that, though the selection available at the cold buffet was much more restricted than that on offer in most bigger hotels of similar class that we have experienced. In practical terms I generally find a hot buffet provides a better overall experience than cooked to order.

The challenge that faces small, so called boutique hotels, particularly upscale ones, is what they lack in space and amenities they must make up with personal service. The Roseate isn’t bad in this respect. Indeed every member of staff we met seemed really willing to please. Nevertheless, for us it fell short in some important areas.

Absolutely splendid stay
PoipuSands124

My stay at the Rosaete house is among the very best hotel stays that I have ever experienced.

The location was great for me as I was looking for a place near Paddington station however the hotel itself is on a relatively quiet street. It is at most a five minute walk to Paddington, three minute walk to the tube and Hyde park. The only negative is that there aren't a lot of commercial stores or restaurants near by.

The staff and service was flawless. One example of this was when I arrived back after a long walk on a warm day. As I waited in the lobby/bar the server proactively brought me a glass of water. Another example occurred when I mentioned to the night shift attendant that the faucet in my bathroom would make a loud noise when in use. He immediately explained the issue was due to a failed seal and that it would be fixed the next day, which would be Saturday. The faucet was indeed fixed that day and in fact the hotel left a nice apology note and a plate of fruit.

My room (#208) was small but nicely laid out and absolutely clean. Outside my room, I did notice a bit of carpet that was threadbare and a few nicks in the paint but nothing all that terrible. A couple of nice touches was that there were cookies left in the room and a bottle of water. The bottled water is brilliant. The water is bottled in glass bottles and bottled at the hotel itself. A very clever way to have bottled water without the ecological costs of traditional bottled water.

I am not sure the exact plan for breakfast but I did pay for an inclusive breakfast and I think this means that I was able to get a hot breakfast instead of the buffet. I am not sure if the buffet is extra but the buffet was quite ample and I enjoyed that better than the hot breakfast.

Although I stayed at the hotel alone, it is quite romantic and I am looking forward to returning with my wife.

Wonderful Hotel
Luanne C

I had a great stay at this hotel. The staff was very helpful and friendly. The breakfast was really nice. The room was really nice with a touch of London flavor. I would say the room would be a bit tight for 2 people. The location is great - just a short walk from Paddington Station and a bit back from the busy road.