Excellent 380 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Intimate afternoon tea service at the onsite library
  •  Handy smartphones, with free international calls, for all hotel guests
  • Heated towel bars in each of the guest rooms
  • Fireside champagne at the regal drawing room

What To Know

  • The gym is modest, with free weights and a few cardio machines
  • The property offers a “Very Important Kid” program, which includes games and books for younger guests
  • All guest bathrooms are stocked with Penhaligon’s amenities
  • The hotel’s split-level, loft-style Mews Suite can sleep up to three


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.


Eclectic South Ken townhouse reimagined by interiors guru Kit Kemp

The Lowdown

The stately English home gets a playful spin at this boutique hotel, where guest rooms—in trademark Kit Kemp fashion—are a kaleidoscopic mix of colors, patterns, and textiles. Items that would most definitely be mismatched in other settings—tropical bird motifs, pink candy-striped wallpaper, vintage hardwood bureaus—are curiously congruous here, while Frette bed linens and grey granite bathrooms infuse a cool, contemporary feel. Kick off your mornings by grazing on the mini pastry, cheese, and yogurt buffet (à la carte options are also available) but save room for afternoon tea. The accompanying treats change seasonally and often take cues from nearby sights: a recent menu tipped a hat to the Mary Quant exhibition at the V&A Museum by featuring dark chocolate edible lipstick and raspberry coulis in a Quant-inspired nail polish bottle. The single onsite restaurant, meanwhile, is helmed by Turin-born Alfredo Russo and churns out memorable northwestern Italian fare like Parmesan flan and chickpea and rosemary soup.

In the Area

Thanks to easy access to the Kensington tube station, the hotel’s surroundings are on the more bustling side—though you most likely won’t be in a rush to hop on any trains thanks to major attractions like the Natural History Museum, the Science Museum, and the V&A located within walking distance. For a glimpse at the official London residence of the Duke and Duchess of Cambridge, take the five-minute walk to Kensington Palace, then shop like royalty at nearby Harrods. Divided into areas that include Superbrands (home to haute couture from 12 international designers) and Shoe Heaven, this four-acre site is not for the fainthearted.

How to Get There

The Pelham – Starhotels Collezione
15 Cromwell Place, South Kensington
London, SW7 2LA United Kingdom


Location and Service Excellent, Room Disappointing

Great location. I took the underground Piccadilly Line from Heathrow to Kensington Station and the hotel was right across the street. Super convenient. The area is bustling and within walking of Hyde Park, museums etc. The staff was cheerful and the service was very good. But the room was beyond dated. I asked for and was assured that I was assigned a renovated room because my travel agent had said there were some more updated than others. Perhaps the bedding and the bathroom fixtures had received some attention at some point but the rest was in need of an update - or at least a good coat of paint and new carpet. The furniture was stained, every piece - only with the exception of the headboard. The carpet was stained in numerous places and the walls were totally marked up. It was very surprising especially given the reviews on this site and the hotel's description on this site and its own website. Hence I was moved to write this review just to be sure people were not caught off guard. Perhaps other rooms are better but 408 is one to certainly avoid.

A true gem in the heart of London

Located just in front of the South Kensington Tube station, which makes it very convenient as you can take the Piccadilly Line from Heathrow without changes (it is 34 minutes).
Interior decoration is full of charm, elegance and harmony, every single detail is perfect. Every single corner is pure coziness and sense of home.
The buffet breakfast combined with á la carte is delicious and it takes place in what in the evening and lunch is the restaurant Trattoria by Alfredo Russo.
Rooms are lovely and full of comforts. The standard ones are in my view too tiny, Better going for a bigger size. I was lucky to stay in two different rooms both spacey and very cozy.
The bathroom is very clean. The only downside is that the shower is not convenient. The shower telephone cable is too short and the shower coming from the above is fixed. You take the shower inside the bathtubbe.
Staff is genuinely friendly and very professional and helpful. I am very thankful to all of them as they were all very special (and I am picky).

5 star stay!

Stayed for a fantastic few days at the Pelham. It’s such a lovely homely experience in the centre of London. Great location. Would highly recommend. Staff are great too!!! I will definitely be returning.

5 stars!