4.5
Very Good 1564 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Restaurant
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function hall restaurant banquet ballroom dining table

Overview

Location

With a stay at The Park City Grand Plaza Kensington in London (Earl’s Court), you’ll be minutes from Natural History Museum and Royal Albert Hall. This 4-star hotel is close to Buckingham Palace and Big Ben.

Rooms

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden.

Food & Drink

You can enjoy a meal at a restaurant serving the guests of The Park City Grand Plaza Kensington, or find a snack in a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.

How to Get There

The Park City Grand Plaza Kensington
18-30 Lexham Gardens
London, W8 5JE United Kingdom

Reviews

4.5 Very Good 1564 Reviews
Quiet Neighborhood Hotel
Reviewed 2 days ago

The Grand Plaza is a bit of a sleeper hotel set amongst row houses in the Kensington district of London. The hotel is set off the main road approximately 50 yards on a quite street. Staff is welcoming and the rooms are above average size for the area as well as nicely appointed. Price point is excellent for the quality.

Bad bad bad
Reviewed 3 days ago

I would NOT recommend this place. It was NOT a 4 star hotel! Maybe the only thing that was nice was the shower. Other than that... we could not find this hotel a hotel at all..
Check-in was breef and could have been better. As soon as we got in to the room, it was boling hot! We tried to put on the aircondition and it was even worse. We called down to ask, and we were told it was just like that and to opens some windows. We opened all of them and it didnt help at all. We slept bad both nights and could barely breath through the heat... The breakfast area smelled like mold.. it was not good.. the english from some of the staff was also not so good, which is weird, being in a country that speaks english. All in all.. a bad hotel... I cant believe they can even say they are a 4 star hotel... the service and the hotel it self.. bad bad bad...

Nice hotel, Breakfast disappointing!
Reviewed 6 days ago

My husband were out for the night and were swiftly booked in at Reception at the Hotel in room 104. Nice large executive room with hairdryer, iron etc and location was good, just off the Cromwell Road but a quick walk to either Earls Court or Gloucester Road Tube Stations. There is a good selection of restaurants nearby and a Sainsbury for anything else all within 5 minutes. After a good sleep, we were shown to the basement area for continental breakfast. What a disappointment! The room had the feeling of being neglected. It was ridiculously hot so how the Staff work in this all morning, I have no idea. We were sat near the catering toaster which emitted a loud, piercing whine and more heat. The selection of food on offer in comparison to other hotels we have stayed in was uninspiring and disappointing. Two plastic trays of cheese and one of salami, fresh fruit salad that needed replenishing, pastries that had been out too long and a choice of orange juice or water. The display was on one long table with some cereals/yoghurt on the end. For extra, we could have ordered a full english but to be honest, we just wanted a quick bite to eat and leave as it was just too hot!
Overall, a good stay in the Hotel would most definately be eating out in the morning.

Romantic 4 day Trip
Reviewed 1 week ago

Stayed here with my partner for his birthday over the weekend of the Royal Wedding. The front desk staff were so lovely and we had no bother at all, the street it is on is relatively quiet but there are 2 underground station less than a 10 min walk away.

One day we walked into Kensington Gardens from the hotel which wasn't a bother and not too far. The room was enormous, perfect for us and was lovely and clean. Unfortunately, the continental breakfast was very basic and a bit of a let down, I would recommend walking elsewhere onto one of the high streets instead.

Comfortable & Great Location
Reviewed 4 weeks ago

The room was very large with a huge walk-in closet. Overall, the room/bathroom were nice & clean with an elegant appearance. The room locations were a bit quirky but added to the hotel's charm. Front desk staff were very friendly. Check-in and check-out were very efficient. The continental breakfast was good with variety of fresh breads, fruits and cereals. The hotel was located within a short walking distance from restaurants and the metro subway & bus. The hotel provided a mobile phone for quest use called "Handy". The mobile phone could be used for international calls and the walking GPS app was very useful in finding London destinations. This was a Mother/Daughter trip and we felt very safe walking in the area and would highly recommend this hotel.