The Mandrake Hotel
What We Love
- An onsite greenhouse that doubles as a private dining space
- Velvet headboards in each of the 30 guest rooms
- A 30-candle chandelier in the lobby
- Truffle-washed vodka at the hotel’s cocktail bar Waeska
What To Know
- The hotel’s first-floor bar, Jurema, is for guests only
- The outdoor courtyard here is void of cellphone signal
- The hotel hosts an artist-in-residence program that welcomes a rotating door of local creators—many who leave their pieces behind
- Instead of a traditional spa, the hotel offers a “soul retrieval” program, consisting of sensory therapies like full moon gong baths and vibro-acoustic massages
- Free WiFi
- Room Service
Dreamy, souk-inspired sanctuary in London’s West End and a hit with the city’s fashion set
Much like the hallucinogenic herb it’s named after, this dramatic hideout contains all the trappings of an otherworldly escape: there are boudoir-inspired digs, a dining room lined in vermillion lacquer, and a tropical watering hole that whisks you far, far away from your redbrick townhouse surroundings. Feed your wanderlust further at Serge et le Phoque, the British counterpart to a Michelin-starred original in Hong Kong where the sumptuous French and Spanish accented menu (sea bream and pineapple ceviche; langoustine paella) takes cues from the chef’s own mottled heritage. If the art here seems especially provocative (don’t miss the taxidermied peacock-gazelle hybrid at the cocktail lounge, or resin cubes with petrified wood that are scattered throughout the lobby), it’s because this surreal property is the fever dream of Beirut-born businessman Rami Fustok, whose mother Bushra is a contemporary British sculptor.
In the Area
Fitzrovia, a leafy residential pocket just north of Soho, is a charming blend of Neo-classical mansions and former warehouses (onetime residents included Virginia Woolf and Dylan Thomas among other literary greats). Thanks to a new crop of cutting-edge galleries—including one dedicated solely to work from the African diaspora and another that showcases internet artistry—attracted to the area’s relatively cheap rents, an area-wide resurgence is afoot. Despite the Mandrake’s decidedly hush-hush vibe, you’re just a 6-minute walk from the Tottenham Court Road tube station, and a couple of miles from Buckingham Palace, the London Eye, and the shops of Oxford Street.
How to Get There
This is not a minimalist hotel; it is decorative and arty and colourful. Great staff, very trendy and cool. The rooms were great, we were upgraded to a suite on the top floor, which was large. The bathroom was gorgeous, and the four poster bed big and comfy. The bar does some fantastic cocktails, and the restaurant good sharing plates. Kudos to Damiano in the bar for his suggestions and excellent service. All in all, very much enjoyed our "staycation".
Hotel is very cool, the vibe was welcoming and we were looking forward to our stay.
However I wouldn’t give this hotel a 5star rating nor would I stay here again for what it costs.
We arrived and felt welcomed. We didn’t have any issues with rudeness as some other people have complained about.
We got to our room and realised that it didn’t have coffee/tea making facilities which is a must for me and very unusual in the Uk so asked for it to be added to our room while we were out for the evening.
When we arrived back to the room, a kettle, 1 coffee and 1 tea had been delivered but realised this morning there were no mugs, spoon or milk so had to call down again for these to be delivered.
Milk was forgotten again for my Husband so he just went without.
When we arrived I had asked for an allergen menu and was told there would be one in our room but sadly there wasn’t. I don’t think the hotel caters particularly well for people with allergies or intolerances so hopefully this is something they can start doing soon.
Breakfast to the room was included so when we ordered, we went through my allergies and were told this wasn’t an issue.
When it arrived they had added the foods I specifically asked not to be added and my food was swimming in butter which is an allergy.
So my Husband ate breakfast alone while I waited for a new breakfast to be brought up.
Again not a huge issue but as parents, we get maybe once or twice a year of eating breakfast together alone so it’s a shame this didn’t happen.
The music of an evening is very loud, we were aware that downstairs turns into a club of some sort but had read it finished around 12.30 and it continued on after that.
The maids were hoovering next door very early so it’s a shame that they don’t have better soundproof rooms.
The room itself is very basic, the bathroom is lovely with an amazing shower but the bedroom wasn’t anything special so on that basis alone I would choose another hotel and get more for our money.
Also at a 5 star hotel, you would presume that robes would be included in the room but none were provided. However slippers were included which is always a nice touch.
Location is amazing. Right on Oxford street and close to Theatres.
Underground is a 5 min walk too so we were very happy with that.
The show was incredible, inspirational and exciting... it is autobiographical.
The hotel is interesting, different ambiance created by the decor to compliment the aesthetics of the show. After wards we relaxed in the great bar area.
we came just for after work drinks on a Thursday night and eve though they are a bit though at the door (although in London can you blame them? ) we had the best service in the smoking terrasse which is heated from Zsanett! she knows her menu, reads our preferences, is funny discreet and just wants you to have a good time in the most elegant way possible! a gem to have her there! thank you!
It’s hard to put into words how good the Mandrake is. It’s a sensory feast from the beautiful artwork, lush garden courtyard, and stunning interior. The rooms are well sized for london and perfectly formed. I am a really fussy hotel guest and I was delighted the room. The bar scene is excellent as is Serge the restaurant. We had both dinner and breakfast there and it was wonderful.