The Franklin London – Starhotels Collezione
What We Love
- Retreating to the cozy study with a blazing fire and a cool drink
- Quirky design touches like the rows of mirror-framed pressed herbs that adorn guest room walls
- Up-to-the-minute Samsung flatscreens equipped with Apple TV
- The hotel backs onto the private and quiet Egerton Gardens, a welcome green respite
What To Know
- Minibars are stocked with all Italian products
- The restaurant is helmed by Michelin-starred chef Alfredo Russo
- Free WiFi
Exclusive Knightsbridge boutique with a chic English townhouse ambience by designer Anoushka Hempel
There’s a champagne bar adjoining reception—a sign of what’s truly important at the Italian-run Franklin Hotel designed by Anouska Hempel, perhaps most famous for her work on London’s opulent Blakes Hotel. Inside the connected four Victorian red-brick houses, the palate is monochrome grey and there are mirrors everywhere you look, but soft Italian velvets and silks give everything a surprising European warmth—an effect that manages to be inviting while also extremely chic. There is no shortage of brand names here—the linens are Frette, the TV is Apple, the phones Jenson, the bath products Penhaligon—and everything is as luxurious as possible. In addition to a guests-only hammam and library, there’s also a restaurant where lauded chef Alfredo Russo presents a modern Italian menu worth lingering over.
In the Area
The Franklin’s excellent Knightsbridge location means it’s possible to hit most of London’s most upscale stores on foot. Harrods is less than half a mile from the hotel; walk a few steps further and you’re at Harvey Nichols. The designer boutiques that line Sloane Street can be reached in ten—perfect for escaping back to the hotel for a mid-afternoon rest and cup of tea. If you tire of shopping but still want to look at pretty things, the world’s biggest collection of decorative arts and design at the Victoria & Albert Museum is a five-minute walk from the hotel, while the Natural History Museum and the Science Museum are just past that. Hyde Park is also a quick stroll from the hotel, and the nearest tube stop, South Kensington, is a couple of streets away.
How to Get There
Had a wonderful stay at the Franklin hotel. Location is along a quiet street yet accessible. The Franklin restaurant which serves Italian food was also impressive.
I would definitely stay there again.
We had such a great time staying at the hotel recently. The property is small but very charming including a shared garden. The location is central and easy to access the city. Our hotel room was very large compared to other hotels I've stayed at in London and was comfortable and well appointed. The staff was so helpful with everything from laundry to restaurant recommendations to just being a friendly face when we came home. I would absolutely return here next time I am in London.
The Franklin has provided the best possible experience to my entire family during a 2 days celebration.
Attention to each detail! From room position, service and care.
Each member of the staff has been amazing, kind, discreet and patient.
From the booking to the Michelin star bespoke dinner, to the service after my family left... all perfect.
Location is quiet yet in the very centre of London.
A Townhouse with the service of a 5 🌟 L
We stayed here for two nights, having chosen the hotel for its location. The young staff are lovely, and the rooms, while small, are comfortable and attractively designed. Downside? The service at breakfast was very poor: I had to find the menu myself, half the buffet had not been laid out 40 minutes after breakfast service had theoretically started, and when we did order cooked dishes, they took over over 20 minutes to arrive, even when we were the only couple in the dining room. On the second morning, the waitress nearly dropped a heavy dish of eggs on me, and those eggs were tepid. On the basis of the morning experience, we decided to cancel our dinner reservation there. If breakfast at a hotel is included, then perhaps you shrug and forget about it - but with some fanfare we had been told on arrival told that there was a special offer and the price was reduced from £35 to £25. That level of pricing is not uncommon in London, and we have paid more at places like the Rosewood, but even in SW3, if you want to charge that much, it needs to be perfect, and this was not. On departure, the management made no mention of the issues we had raised - only when we actively complained was the bill reduced. Very unfortunate - it just seemed that the front of house team and the dining teams were not joined up, and that - as seems to happen all too frequently in London - they are happy to charge Chelsea rates without the attention to detail that should go along with that category.
A lovely but expensive hotel, well placed in Kensington but wooden floored bedrooms mean it sounds like there is an elephant in the room upstairs. We were thoughtfully upgraded to a garden suite ( very nice views) but the lift shaft next to our suite was rather irritating all night! The rooms are sumptuous and the staff are very kind and helpful!