4.0
Very Good 879 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Situated on a very quiet residential street only 5-minutes from the Gloucester Road tube station which makes traveling to and from Heathrow a breeze
  • Continental breakfast can be taken in the lobby or your room
  • Free WiFi

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
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Overview

Location

With a stay at The Cranley, you’ll be centrally located in London, convenient to Natural History Museum and Royal Albert Hall. This 4-star hotel is close to Buckingham Palace and Big Ben.

Rooms

Make yourself at home in one of the 39 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge), a fireplace in the lobby, and discounted use of a nearby fitness facility.

Food & Drink

Take advantage of the hotel’s room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.

How to Get There

The Cranley
10 Bina Gardens
London, SW5 0LA United Kingdom

Reviews

4.0 Very Good 879 Reviews
Location, Location is the only plus for this Hotel
Reviewed 7 hours ago

This property does not provide what it advertises. Rooms although large and sunny are very weary and need some money spent on them. Arriving late at night from a long flight and dragging luggage up two flights of stairs was not a bonus, although we were assisted by a very friendly receptionist.. Although advertised has having a bar, spirit bottles sitting on a small bar fridge does not quite make the grade. The older staff members who we presumed as Management were aloof and unfriendly. we stayed for five nights and were not acknowledged once. The property has one major plus and that's the location. Excellent are,a very posh and walking distance to everywhere.

Excellent Location with potential
Reviewed 4 days ago

We stayed for one night having booked a secret escape on lastminute.com for a very reasonable £125. The hotel is a very attractive building in a quiet leafy square just a short walk from Gloucester Road Tube. An excellent location for visiting the West End and tourist attractions. I must commend the front of house staff who were exceptionally friendly, efficient and helpful. The room we had was small which is quite typical for London. The room was clean and the bed was comfortable with a good shower in the small bathroom. It was good value and suited our needs. My 3 star rating reflects the changes needed to make it a London 4 Star boutique hotel. New carpet to replace the threadbare one in our room. Take away the desk and replace with a much smaller console. Put in tea and coffee making facilities. Most importantly change the curtains which are stained and have a burn mark. A little tlc and this could be a really fabulous place to stay.

not recomended
Reviewed 6 days ago

We stayed in Room 108 which we were told was a superior room with twin beds. The
room was very small, dingy, water marks on the curtains, bed valance not ironed, furniture old and badly needs updating. The hotel needs to be totally re-vamped. We
expected a decent 4* hotel in the Knights bridge area and what we got was a run down
hotel which should be demoted to a 2* hotel.

Good location - old pictures!
Reviewed 2 weeks ago

Very good location - walking distance to tube etc. Pictures from lobby/reception are old - does not look like that anymore! Now it is a crowded breakfast room with strange looking furniture.
Bedrooms are spacious and very nice (like in pictures) but do not expect to sleep for long... staff very chatty in the morning while making breakfast!

The Hotel could and arguably should be Excellent
Reviewed 2 weeks ago

We picked the Hotel due to the fab locality and in advance of the stay, I was very surprised to see how mixed and low the ratings were
The Hotel stay was a gift, which makes the reviews somewhat easier to swallow as I would of felt very short changed If I had paid for it.

The receptionist who checked us in was fab I must say.

The room upon entering looked really nice, but it soon became apparent that short cuts had been made and it was missing some key elements. No tea / coffee, a frankly awful court yard / non-descript view, the toilet paper was the cheapest I have experienced. Also the lack and quality of toiletries in the bathroom was somewhat disappointing. I think I was just expecting alot more of the Hotel, the location and cost really does warrant a better over all product.

We had continental breakfast included, we ordered coffee, toast and a couple of cake. Again quite a limited offering and it took 25 minutes to arrive and the toast was stone cold on arrival.

I couldn't justify staying here again unfortunately.

The shortfalls are reminiscent of a budget hotel, which I don't believe this is where they are aiming. Surely....