What We Love
- A boutique stay in London's charming neighborhood of Little Venice, with breakfastFeeling regal among the Victorian-style room furnishings
- Reaching the peace of Regent’s Canal and Regent’s Park in minutes
- Satisfying your cravings for hearty English food in The Colonnade’s restaurant
What To Know
- Located just a minute's walk away from the Warwick Avenue tube station (with access to the Bakerloo Line)
- Depending on your room type, some lodgings can be cramped
- WiFi reception can be iffy
- You'll likely be greeted by the hotel cat upon arrival
In rather a grand building in charming Little Venice – a tranquil canal area in the West London – The Colonnade is a real gem of a boutique hotel, with opulent rooms decorated in rich crimson, deep greens and gold. Adding an even more regal touch, the hotel is just a short walk from the tree-lined Regent’s Canal and Regent’s Park, one of London’s most beautiful green spaces.
The rooms are dreamily filled with dark, antique wood furniture, gold-framed pictures of Grecian urns, elegant lampshades and dramatic thick curtains. The beds, some four-poster, are accordingly “wrapped” in Egyptian cotton. This is a place where you can expect to feel utterly pampered, Queen Victoria-style.
And, speaking of royal service, if you need any assistance maximizing your London stay, the concierge service is on hand to ensure your calendar is chock-full of theater trips, West End musicals and more.
How to Get There
Lovely hotel, excellent location, very friendly staff. Clean and warm. Missing small touches, for example hairdryer was missing, no conditioner with shampoo and fridge had not been cleaned. Was a shame as had been upgraded for free to lovely suite. Would definitely stay here again and recommend it to other travellers.
The hotel is tired, a pump noise kept waking us up through the night as people showered, the breakfast was lukewarm and awful. The makeshift plug outside room 42 was the source of the noise. It sounded like a road sweeper passing. We wouldn't like to re-experience this, so won't be booking again, despite being 10 doors away from our daughter's residence.
Stayed at this beautiful hotel for 5 nights and 6 days. Had a splendid time in London (needless to say). So let’s get talking about this beautiful boutique hotel. The minute you enter you get a warm welcome. The lobby is small and so is the reception. But it’s antique decor makes it delightful view for eyes.
The location of the hotel is perfect all the major attractions are quite nearby, warwick avenue station is just a minute and half walk away.
The rooms gets better with the increasing categories. The classic double room is small, compact and cozy. Perfect for solo travellers and for couples on a short vacation. Not at all suitable for family as it’s a small room.
I would recommend their deluxe rooms for couples and families. As I said before the room size gets better with each increasing category.
The menu is more of Persian and Lebanese food. Didn’t eat anything here, so can’t comment on food.
Now let’s talk about what makes me say that it’s a must stay hotel. THE STAFF! I have been to some of the countries around the world now and usually hospitality business have polite and nice people. But this particular hotel have the best of the staff you can ever come across.
Few mentions Claudia, Vikram and Shakeb. These people were so nice, polite, humble and friendly. They went out of the way to help us. And made sure that we had a comfortable stay.
The morning greetings to the evening small chats. And Vikram’s insisting (recommending)about going to an English pub and enjoying drinks and not just crashing in hotel and spoiling the evening.
Oh! I can just keep on writing.
The hotel is small, with limited rooms, with one of the oldest working elevator. But what makes it beautiful is the staff. I would definitely be staying with them again and recommending it to my family and friends. We booked a classic double and then later upgraded ourselves to deluxe room.
Booked this hotel a month before visit, when we arrived we were taken outside of hotel to an apartment. Not what we had booked. Freezing cold, no facilities. Manager will not communicate with me and does not address the issues, letting his staff take all the angry complaints from guests. We weren't the only ones.
On arrival they told me I didn't have a reservation booked because my details wasn't in the system despite having all my groupon confirmation emails I was told to wait for the assistant manager to check reservations a sign the receptionistist didn't deal with the reservations.
After finding the reservation I was told there wasn't any room available in the car park. The main reason for booking this hotel was because they said they had availability in their carpark on the 12th march. I emailed them the weekend before to confirm this. The receptionist didn't believe me and asked me to resend the emails which proved the communication between me and her colleague.
After reading the emails the receptionist called Claudia said we do actually have space and it's £20 for the night and pushed the chip and pin machine in front of me. My partner paid the £20 and was taken through a fire exit into the back of the hotel where's there was no visble car park just a back entrance to the hotel with one car parked already at the back there was just enough space for one more car.
It was very tight and was on a slanted drop. Not suitable to be parking cars.
Once my partner had parked the car the receptionist demanded his car keys in such a rude manner, stating this is policy so that they can move the car when needs be. We respected the policy and gave the keys over despite not being happy about being told the policy after paying and being shown the car park after paying.
She told us the keys will go in a safe.
Gave us the key to room 8 by this time it had taken nearly 45minutes to check in.
We opened room 8 to a bad smell it had not been cleaned since the previous guest or possibly guest were still occupying the room. However we made the receptionist aware of the situation and had to wait for her to sort another room. It took an hour to check in to our room in total. We had to leave in 45minutes to arrive in time for a show at the royal Albert hall. The time
Taken to check in was the time we had planned to eat dinner at the hotel but was left with no time so wasn't able to take full advantage of the offer I brought which included a main dinner.
On check out in the morning the same receptionist from the day before who check us in Claudia, didn't know the code for the safe where our car keys were being held. She rang the manager and director and nobody would answer there phones.
She said no body in the hotel was working that knew the code and it had changed over night. We have to travel back to leicester which is 100miles away to collect our son on time. The receptionist delayed us at the check out for up to 30minutes trying to get the code for the safe. Left me very anxious and stress that we wasn't going to receive the key for a long time. Even though 30minutes is a long time.
From check in to check out our experience was ruined.