What We Love
- A boutique stay in London's charming neighborhood of Little Venice, with breakfastFeeling regal among the Victorian-style room furnishings
- Reaching the peace of Regent’s Canal and Regent’s Park in minutes
- Satisfying your cravings for hearty English food in The Colonnade’s restaurant
What To Know
- Located just a minute's walk away from the Warwick Avenue tube station (with access to the Bakerloo Line)
- Depending on your room type, some lodgings can be cramped
- WiFi reception can be iffy
- You'll likely be greeted by the hotel cat upon arrival
In rather a grand building in charming Little Venice – a tranquil canal area in the West London – The Colonnade is a real gem of a boutique hotel, with opulent rooms decorated in rich crimson, deep greens and gold. Adding an even more regal touch, the hotel is just a short walk from the tree-lined Regent’s Canal and Regent’s Park, one of London’s most beautiful green spaces.
The rooms are dreamily filled with dark, antique wood furniture, gold-framed pictures of Grecian urns, elegant lampshades and dramatic thick curtains. The beds, some four-poster, are accordingly “wrapped” in Egyptian cotton. This is a place where you can expect to feel utterly pampered, Queen Victoria-style.
And, speaking of royal service, if you need any assistance maximizing your London stay, the concierge service is on hand to ensure your calendar is chock-full of theater trips, West End musicals and more.
How to Get There
Firstly the good: When problems were pointed out to the on duty manager he did try and rectify them as much as he could. Lovely exterior of building and great location.
Now the bad: The room given was on the top floor, we had to go past a very moldy wall on the third floor, through two defective fire doors, one of which did not close on it's self-closer and the other would not sit flush against it's frame rendering it largely ineffective. The room was scruffy, no valence on the bed which was ripped along the bottom edge, the hospitality tray was virtually empty of tea bags, the toilet roll holder was broken, no plug in the bath, no face towels, no slippers or mini bar (as advertised). We were upgraded twice to alternative rooms and the last room was acceptable but at 2 a.m. when we were fast asleep the door was opened and a member of staff stood there saying he had brought the towel we had just phoned for. We explained that we had been asleep for a while and definitely did not want a towel. All such a shame because this should be a superb hotel. It's got the history, Alan Turing was born here, it's got the architecture and a great location. However, someone is not paying attention to what needs to be done to truly make this a four star hotel.
Great location near tube and buses. Diyan on reception was very helpful and took cases to room. Fabulous old pub and restaurants behind the hotel. Very close to Little Venice, pretty area. Quiet residential area. A beautiful but very old hotel in need of investment and cleaning. We had plenty of towels but no bath robes. Think we had a better experience than some people as we had a suite
· No way this is a 4 star, Very run down and not cleaned properly. Toiletries not refreshed, one pair of slippers, no bathrobes. No complimentary bottled water. Tea bags were herbal only and only one cup and no spoon (between 2 people), The suite had a gorgeous 4 poster but the sofa bed upstairs was left out as a bed with covers laid over it. Looked like someone had been sleeping in it! Did not use that area. We had an outside balcony but it was covered in cigarette butts and dirty, so did not use it. Feel very sad that this hotel is decaying.
Im not the type to write these kind of things but i dont want anyone else to go through what we had to go through. One would think that because of the terrible state the hotel is in(there are water leaks, no towels, key card not working, lift not working, restaraunt menu non existent, breakfast always late and not high quality, just to name a few) the staff would be apologetic and helpful but this was not the case and i must say this really infuriated me. This small man by the name of houman not only cannot speak english at a level one would expect in a place like this with such heritage but he is rude on top of it, not letting me finish my sentence and litterally waved me off as if i was a homeless person begging for change. Then i noticed his fingernails were long and dirty. Surely management has to deal with an imbecil like this because he is going to cost the hotel alot of customers. Why are the other gents wearing suits but this bum is sitting in a dirty jumper? My grandfather did not die in the war for me to be treated like this in my own country.