5.0
Excellent 3893 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stay at a legendary hotel in London’s elite Mayfair, with breakfast and optional dining creditStaying in London’s most exclusive neighbourhood, with two Royal Parks on your doorstep
  • The hotel’s decadent afternoon teas and elegant English fine dining
  • Relaxing in the Terrace Bar with the hotel's unique Gin and Tonic tasting

What To Know

  • The hotel is an easy walk to the Green Park tube station
  • By foot, you can hit the London Eye, Buckingham Palace, Westminster Abbey, and Trafalgar Square
  • There's nightly turn down service
red chair restaurant banquet Dining function hall tablecloth Party dining table

Overview

A sought-after stay at a multi award-winning hotel in London’s affluent Mayfair, with breakfast, plus an optional credit towards dining

The Lowdown

Just a hop, skip and a jump from Park Lane, The Chesterfield offers old-world charm and first-class service in one of the capital’s swankiest postcodes. Stroll to Bond Street and Regent Street for some retail therapy, or wander across Green Park to visit your neighbours at Buckingham Palace.
Inside, the hotel is just as opulent as its surroundings. The 107 guest rooms and suites are decked out in heritage-print wallpaper and thick carpets, award-winning afternoon teas are served in the airy, elegant conservatory, and a sommelier is on hand at Butlers Restaurant, home to “the best Dover Sole in London”. The comfy leather Chesterfield sofas, rich claret and emerald and wood-panelling complete the elegant yet cosy member’s club vibe.
The hotel’s understated elegance and serenity have proven a winning formula, winning The Chesterfield a spot in the list of top 25 hotels in the UK, as voted at the TripAdvisor Travellers’ Choice Awards 2016. Butlers Restaurant earned it a TripAdvisor Certificate for Excellence and, to top this all off, the hotel was voted No. 6 Best Hotel in London at the Travel + Leisure World’s Best Awards 2016.
Good to know
Please ensure you’ve pre-booked dinner prior to your arrival, in order to avoid disappointment. If you opt for our dining credit offer, you’ll have £50 to put towards dinner at Butlers Restaurant. Please note that this credit is not valid for afternoon tea.

How to Get There

The Chesterfield
35 Charles Street
London, W1J 5EB United Kingdom

Reviews

5.0 Excellent 3893 Reviews
After pleasant stay huge disappointment with response to issue
Reviewed 1 day ago

I stayed at the Chesterfield with my wife as a night away for her B'day, hotel was pleasant and old world charm. To save time and effort i booked valet parking, when my car was returned to me the following day there was significant damage to my car (passenger door) resulting in several thousands of pounds worth of damage. Had my wife not been with me i would have driven away unaware as the damage was on the passenger door as the valet had failed to mention any incident. I took the issue calmly as accidents happen and even the concierge commented on this. When I took the car in to have the work inspected by a specialist he confirmed that the damage was caused not by a car but by it being scraped against a coloured bollard/post and (most disappointingly) it would have been impossible for the driver not to be aware due to nature of damage. It then took several weeks and numerous chasing emails with various excuses as to why it was taking so long, eventually the hotel did admit liability and agreed to pay for repairs. At my own expense and inconvenience i then had to make 3*80 mile round trips to sort issue and take time off work. Following the work there was an outstanding balance i settled which the hotel didn't respond to the repairers request for payment. No compensation, I even paid for the valet parking. Given i had bought the car for my wife a few weeks before was hardly the end to the weekend we had wanted.... PS the one person who did seem to genuinely to want to resolve was Darren Briggs Head Concierge, maybe some of his colleagues could take note on his approach to customer care.

Delighful Hotel with Impecable Service
Reviewed 3 days ago

After a long flight from across the pond, and a challenge getting to the hotel through the Brexit demonstration, this was a real gem in the Mayfair area of London. We were only there one evening and would have enjoyed spending another night there to explore the neighborhood that seemed to have lots of wonderful shops and restaurants. As you can expect in London, the room was small, but very comfortable with a good-sized bathroom. The service was excellent and available to provide recommendations and assistance as needed. Definitely a place to stay when we return.

Absolutely Amazing - a very special stay!
Reviewed 4 days ago

Previously I have written about how every year my Mum and I venture to London in search of its treasures. Five-star hotels, Michelin star restaurants, amazing shopping and phenomenal high teas! We call it Paddington Day. It’s a once a year spoil. Mother and daughter time. This year we celebrated our 6th Paddington Day...

For the third year running, we chose the Chesterfield Mayfair Hotel (for good reason). Although not technically a five-star hotel, the service, exquisite & charming decor and personal touches surpasses the best hotels in London.

Our room is always beautifully decorated with beautiful furniture and finishing touches. The bar area is fantastic with ambient lighting, big comfortable couches and excellent drinks and snacks... Breakfasts are also delicious and varied. A menu offering cooked breakfasts and a delicious buffet.

I could go on and on but I have to stop talking about the hotel (even though beautiful) and focus on the Chesterfield Mayfairs biggest asset - their staff! The smiles, friendliness, warm greetings, professionalism and care shown by the Chesterfield staff is beyond what you will find anywhere else.

This year at breakfast we were greeted by the receptionist Barbara with a thoughtful, beautifully wrapped Paddington Day gift, all themed with Paddington Bear to celebrate our occasion. She had remembered our story about Paddington Day and with the hotel so kindly offeelse my Mum and I this gift that made us feel so special and remembered. Talk about a thoughtful gesture. We were blown away! It’s the personal touches at the Mayfair that you won’t get anywhere else. Thank you Mayfair and thank you Barbara for your attention to detail, warmth, care and professionalism. You know how to make your guests feel special. In fact all the staff at the Chesterfield Mayfair are all friendly, attentive and caring. When it comes to service not only do they get it right but go above and beyond to make you feel welcome and special.

Our last Paddington Day night after the theatre, it was like coming home after a cold night. We grabbed our free hot chocolate in the reception, entered our room after a turndown service complete with another small gift on our pillows.

I lay my head on the beautiful Egyptian cotton pillow, planning our next trip to the Chesterfield Mayfair.

You can't go wrong here!

Nice stay
Reviewed 4 days ago

Had a lovely time at The Chesterfield Hotel. I live in Los Angeles and typically stay in larger, higher end hotels. The Chesterfield is a very reasonably priced hotel in a fantastic area of London-Mayfair. The room was quite small and the bathroom tiny (standard King) but had everything I needed. I was traveling alone so it had ample space but would have been too tight if I was with my husband. The staff was very friendly and helpful. The bar charming and comfortable. The dining room could use updating, looking a bit tired. I will recommend this hotel to friends and family looking for a well priced, nice boutique hotel.

Quaint Hotel in gem location
Reviewed 6 days ago

Spent two nights in this hotel with my daughter
Fabulous location, short walk to major attractions
Rooms were quaint and cosy
Bar had a nice ambiance, piano player added to this
Special mention to Joe who was always helpful, obliging and pleasant during our stay
Would definitely stay at the Chesterfield when in London next time !