97%
Members Recommend
5.0
Excellent 2156 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Soft drinks from the mini bar are included in the Jetsetter rate
  • Quiet residential location convenient to Oxford Street and the tube
  • Modern and attractive amenities, including flat-screen televisions in the bathtubs
  • Bold decoration, with textured textiles and bright wallpapers
  • Two words: Martini Library
  • Notable art collection by emerging British artists displayed throughout the hotel
  • Front-facing rooms have the better views of Great Cumberland Place, and the quieter rear-facing rooms have views of the mews
  • WiFi is free
  • READ MORE: How to see London for free

What To Know

  • Built in the 1800s as homes, but opened fully as the Arch London in January 2010
  • The bar is popular with both guests and locals and can be crowded
  • The feel is artsy and modern European, not palatial or classically opulent
  • Pets are allowed in rooms only
  • Full English breakfast is available for approximately $35, and continental is approximately $27
  • Airport transfers and taxis are expensive — consider the non-stop train services from Heathrow and Gatwick instead

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Suite sofa property pillow cottage bed sheet lamp

Overview

The Review

With a stay at The Arch London, you’ll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Royal Albert Hall.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and plasma televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

How to Get There

The Arch London
50 Great Cumberland Place
London, W1H 7FD United Kingdom

Reviews

5.0 Excellent 2156 Reviews
Best hotel in central London
Reviewed 2 days ago

Been staying in London twice a month for the past couple of years due to my work and frequented a fair share of luxury hotels. This was my first time at the Arch London hotel and I was not disappointed. Everything was well thought through from reception and concierge desk to restaurant staff, the room and amenities all at superb quality and most importantly top notch service. Will recommend staying at the Arch to anyone who’s after an amazing hotel experience in a central yet quiet London location.

Food quality at the restaurant is great and waiting staff is lovely! Don’t miss out on afternoon tea for a proper English experience.

Looking forward to coming back soon.

Perfect hotel in perfect location
Reviewed 2 days ago

My husband and I stayed at The Arch for two nights in May. We had arrived a little after noon from an overseas flight, and our room was ready for us. This was wonderful, because there is nothing worse than having to wait until late afternoon after traveling for 10 plus hours.

The hotel is located three blocks from the Marble Arch tube station on Oxford Street, but it feels far away from the crowds and noise of the busy shopping street. The entrance is very discreet--it looks as if you are entering a private residence. The reception area is small and quiet, and there is a small restaurant tucked behind the lobby. Our room was on the front of the building, but it was extremely quiet, because the street was closed for repairs, so there were no cars that could pass by. Our room was "deluxe," but it was small with a tiny desk and one upholstered chair. The bathroom had a tv at the end of the bathtub which I thought was a bit odd and unnecessary. If you want a spacious room make sure to request that when making reservations. Although our room was tight, I would not hesitate to stay here again. It was a short walk to Regents Park, Hyde Park and Mayfair. The staff could not have been nicer, and the hotel was small, quiet, and intimate.

The best hotel
Reviewed 5 days ago

I was visiting the hotel saturday - monday, the best with the hotel was the staff, but it had everything i would need. I have stayed in the best hotels in Las Vegas, Los Angeles, Miami, France and more countries, but it was nothing to the service at The Arch in London. Now I moved to Kimpton Fitzroy and what a diffrence in a bad way.

Thank you for one of my best hotel experience.

Lovely small hotel in London
Reviewed 2 weeks ago

This hotel is in a great location, love it being so close to Oxford street, Its not off the main road, which makes it quiet. I also love Marylebone, and its a short walk away. Take the time to explore Hyde park which is minutes away too.
We enjoyed our stay here, the hotel staff are very friendly and helpful. Our room was comfortable and clean. We loved the complimentary soft drinks and that was a nice touch.
They have a nice restaurant and small bar area.
If you are looking for a small well located hotel. Stay here.

Third Visit - Three Nights - Not as good
Reviewed 3 weeks ago

Did have a nice stay again but room allocated was not as nice as had previously.

Complementary soft drinks in fridge are great, but then never re stocked so had to keep asking. Asked for fresh milk and twice the small cartons were off.

Bathrooms really nice with TV, good toiletries, robes & towels.

Visiting for wedding anniversary so left some little sweets, a small bottle of something would have been nice or even an upgrade!

Breakfast still very nice, one morning not so hot but in a rush so just did not return.

Bar nice and cosy and friendly service.

May not return again on my next visit.