97%
Members Recommend
5.0
Excellent 2122 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Soft drinks from the mini bar are included in the Jetsetter rate
  • Quiet residential location convenient to Oxford Street and the tube
  • Modern and attractive amenities, including flat-screen televisions in the bathtubs
  • Bold decoration, with textured textiles and bright wallpapers
  • Two words: Martini Library
  • Notable art collection by emerging British artists displayed throughout the hotel
  • Front-facing rooms have the better views of Great Cumberland Place, and the quieter rear-facing rooms have views of the mews
  • WiFi is free
  • READ MORE: How to see London for free

What To Know

  • Built in the 1800s as homes, but opened fully as the Arch London in January 2010
  • The bar is popular with both guests and locals and can be crowded
  • The feel is artsy and modern European, not palatial or classically opulent
  • Pets are allowed in rooms only
  • Full English breakfast is available for approximately $35, and continental is approximately $27
  • Airport transfers and taxis are expensive — consider the non-stop train services from Heathrow and Gatwick instead

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Suite sofa property pillow cottage bed sheet lamp

Overview

The Review

With a stay at The Arch London, you’ll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Royal Albert Hall.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and plasma televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

How to Get There

The Arch London
50 Great Cumberland Place
London, W1H 7FD United Kingdom

Reviews

5.0 Excellent 2122 Reviews
Great
Reviewed 2 days ago

Ok so we had high expectations but still we were impressed by the friendly service in the reception and the warm welcome we got. Rooms a very clean, quiet and comfortable. Good TV with loads of tv channels. Modern bathroom and free minibar (except alcohol). Love to stay here again.

Ideal location
Reviewed 3 days ago

This is the 2nd time I’ve stayed here but the last was about 9 years ago so I don’t really remember that stay.
The Arch was ideally located for our stay, I booked it for my wife’s birthday treat as we were doing other things in the west end area. The hotel is spotlessly clean and trendy, the staff are helpful and polite which is of course to be expected and the bed was massive and quite comfortable. Unfortunately I did have a couple of minor issues, I found the whole hotel felt too warm, we woke up in the early hours and had to open the bedroom window even with the temperature turned as far down as it would go and whilst I’m on the subject of being woken up, at another early hour it sounded like there was a herd of baby elephants going to a water hole in the room above that woke me up (obviously this isn’t the hotels fault).
I probably would stay again, the tv in the bath is a gimmick that I love!

Hotel Stay of a Lifetime
Reviewed 1 week ago

We are currently reviewing this hotel from the comfort of our Deluxe Room bed at the Arch. We are so sad to leave, as this has been the best hotel experience we have ever had. From the moment we arrived, they did everything possible to make sure we are comfortable. Every detail was attended to, the staff is incredibly kind to us and everything is curated to the highest standard.

Starting with our arrival, they knew had landed after a long flight and allowed us to check in early. A shower and nap was desperately needed, so their kindness was deeply appreciated by us. Paul made sure to show us how everything worked in the room and also gave us directions to the closest train station. He was incredibly helpful.

Our room was luxurious but not tacky. The bed felt like a cloud and we slept wonderfully each night. We could write love poems to the bathtub, but will refrain. As a person who is 6 feet tall, it's incredibly rare to lay flat in a tub.

Everything about this hotel is perfect. Cannot find a single fault. Except, we had to leave too soon.

Book for the appearance, re-book for the bathtub.

Great
Reviewed 2 weeks ago

What a place, it situated in a lovely area with lots around.
Unfortunately my trip was for business rather than pleasure but the staff where all lovely and pleasant, the rooms was spotless and I will be back for a causal stay.

great hotel, great stay
Reviewed 2 weeks ago

Stayed for one night a couple of weeks ago.
what a surprise .
the room was very silent considering the area which helped
with sleeping comfortable . Breakfast was really excellent
although i must say that at peak hours it gets really crowded
Something i really appreciated was the staff but special thanks to the spanish waiter (or he had spanish accent anyway ) Sergio who gave us great advice of the city and facilities in the hotel. Great thanks to a great hotel.