97%
Members Recommend
4.5
Very Good 1755 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Soft drinks from the mini bar are included in the Jetsetter rate
  • Quiet residential location convenient to Oxford Street and the tube
  • Modern and attractive amenities, including flat-screen televisions in the bathtubs
  • Bold decoration, with textured textiles and bright wallpapers
  • Two words: Martini Library
  • Notable art collection by emerging British artists displayed throughout the hotel
  • Front-facing rooms have the better views of Great Cumberland Place, and the quieter rear-facing rooms have views of the mews
  • WiFi is free
  • READ MORE: How to see London for free

What To Know

  • Built in the 1800s as homes, but opened fully as the Arch London in January 2010
  • The bar is popular with both guests and locals and can be crowded
  • The feel is artsy and modern European, not palatial or classically opulent
  • Pets are allowed in rooms only
  • Full English breakfast is available for approximately $35, and continental is approximately $27
  • Airport transfers and taxis are expensive — consider the non-stop train services from Heathrow and Gatwick instead

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Suite sofa property pillow cottage bed sheet lamp

Overview

The Review

With a stay at The Arch London, you’ll be centrally located in London, minutes from Marble Arch and Selfridges. This 5-star hotel is close to Harrods and Royal Albert Hall.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and plasma televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

How to Get There

The Arch London
50 Great Cumberland Place
London, W1H 7FD United Kingdom

Reviews

Just a little sterile
Twangies

Stayed at the Arch a handful of times and thoroughly enjoyed my time - I thought it was a great boutique hotel.
I cannot see any improvements with the facelift, the furniture is very IKEA and everyone seems very rigid, the very warm welcome I used to receive is now gone and replaced with formality. Lots of pleases and thank you’s but where have the smiles gone ??
Maybe it’s just the Arch was so good makes my visit this time so disappointing.

So sad and disappointed- a fabulous hotel torn apart
1966girl

I had stayed at The Arch Hotel - the predecessor hotel to The Prince Akatoki dozens of times - maybe 35 times or more. I haven’t stayed in another London hotel for maybe 5 years.

When I heard that The Arch has been bought and was being redesigned and refurbished I was a bit worried but was reassured that the best of The Arch would be maintained.

I stayed regularly over the summer through all the refurbishment and did not complain - I am not a complainer!

The blurb said the hotel would be a ‘fusion’ of the best of East and West. I assumed this meant we would still see the same fabulous seasonally changing British / European food as in the former Hunter 486 restaurant but with some Japanese influences? No - the menu is now limited to sushi, tempura etc - with a tiny room service menu. Even the traditional ‘afternoon tea’ has sushi instead of sandwiches. As a result during our 2 day stay we went out to eat on both nights. The menu was previously excellent and changed with the seasons - unfortunately the new menu is limited and pretty awful.

The rooms are bland, beige, boring and all the same. I’ve probably stayed in most of the former Arch rooms they were comfortable, plush, and colourful, with lovely artwork and chairs / soft furnishings etc. These rooms are soulless and as someone said to me today ‘ the heart has been torn out of The Arch and a shell has been left behind..’

The former Martini library, plush, comfortable and colourful has been replaced with a bar made up of lots of dark wood which juts out / takes up a lot of space / meaning the tables are very close together. It’s dark, dim and horrible.

The dining room / restaurant has more of the dark wood, the lovely views outside on the courtyard are obscured by more dark wood, the private dining areas / booths have gone.

On a positive note the beds are very comfy and the breakfast remains the same. Not enough for me to return though sadly - I have booked my next London stay in The Montcalm just up the street.

I’m so sad - Goodbye The Arch and team - you were fabulous and you’ve been taken away!!

Photos show my room - says it all

Bar experience
Filippo L

Dimo was very helpful and guided us choosing the right drinks for the evening. The last cocktails, made with whiskey(to mention I am not a big fan of whiskey), was stunning. You have the right person in the right place. Wonderful experience