97%
Members Recommend
4.5
Very Good 3773 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Top location close to some of London’s best museums, Hyde Park and Kensington Gardens
  • Lovely toiletries from London perfumer Miller Harris
  • On-site game room for a pre-dinner bout of ping-pong

What To Know

  • A two-minute walk from South Kensington Tube station
  • WiFi is free
  • Rooms are on the small side but are flooded with light
  • There’s no on-site spa, but in-room massages can be arranged

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Eclectic Edwardian townhouse with subtle nods to its Natural History Museum and V&A neighbors, in the heart of South Kensington

The Lowdown

It might seem strange finding this eclectic boutique in the heart of South Kensington, one of London’s most established (and hyper posh) neighborhoods, but it fits like a glove. The charm lies in its tasteful mismatch of eclectic patterns and motifs (which reference astronomy, music, botany, and geometry), which draw inspiration from nearby landmarks including the Natural History Museum and the V&A. While the Edwardian townhouse, which dates back to 1888, retains many of its original features—the high ceilings, a handsome staircase—we are most taken by those less-expected details, including colorful prints of herons, flora-covered pillowcases, and various objets d’art. Velvet tufted headboards and silk curtains keep the luxury in check in the 111 guest rooms, while the ground-floor Drawing Room, a hybrid tea parlor and patisserie, injects a bit of France into this quintessentially British sleep.

In the Area

Minutes from the South Kensington Tube, this hotel might just have one of the most stylish—and cultural—addresses in Londontown. Just down the road, you’ll find one of the city’s most high-end shopping strips, featuring star attractions like Harrods (don’t miss the opulent food hall), Harvey Nicols, and Stella McCartney. Three of London’s most iconic museums are also on your doorstep: start off at the Victoria and Albert Museum, then head to the impressive Natural History Museum. As for evening entertainment, it doesn’t get more posh than taking in a performance at the nearby Royal Albert Hall. Built in 1871 for Queen Victoria’s consort, Prince Albert, the grand concert venue features an iconic domed roof, tiered seating, and fantastic acoustics.

How to Get There

The Ampersand Hotel
10 Harrington Road
London, SW7 3ER United Kingdom

Reviews

4.5 Very Good 3773 Reviews
Very Poor
Reviewed 2 days ago

A very poor experience from start to finish - not what you expect from a supposedly 5 star hotel !

Security needs to be addressed.

The bar area needs to have a member of staff available until it closes.

A brick wall view from the hotel room is simply shocking given the price !

Staff need to be more accommodating on check-in and listen to comments on check-out

We will not be returning - very disappointed given an alleged 5 star hotel !

A gem in S Kendington
Reviewed 2 days ago

S Kensington is a great base from which to explore London with excellent transport links and lots of great sites on your doorstep. The Ampersand complements this setting perfectly. The welcome is warm and friendly. Rooms are well equipped, with fresh milk and complimentary soft drinks in a fridge a v welcome touch. The small doubles are very cosy but priced accordingly. We didn’t dine there but would have been happy to based on the utterly delicious breakfast with an abundance of fresh produce. Guests booking via Small Luxury Hotels currently get a complimentary glass of champagne. Good luggage storage facilities. All in all a great place to stay.

Excellent hotel near to everything!
Reviewed 4 days ago

As a British citizen and former resident in England, I've never had to stay in a hotel, as we usually always stayed in the family house. Unfortunately, we no longer have the house, so while the visit back to my favorite city was exciting, it was a bit sad as well. That being said, for my first stay in a hotel in London, I was very happy. Read on...

My wife and I were taking a rather late honeymoon and after doing our reviews and looking through various different websites, we decided to go with The Ampersand Hotel based on reviews and location. We were originally going to go with one of the deluxe studios...but since it was our honeymoon, I surprised my wife by booking a suite. Booking on the hotel's website was quite easy and efficient. No problems there. I was glad that I was able to book 11 nights in one go but I was booking 6+ months in advance.

After booking...perhaps a week or two after, the hotel sent us a nice email asking if we there for any sort of special occasion, which of course I answered with 'Honeymoon'. About a week prior to our arrival to the hotel, received a second email asking if there was anything special they could do for us, but we were pretty much set.

One of the huge benefits of this hotel is the location. It is less than a 5 minute walk to the South Kensington tube station, which is very convenient. For the non-London experts, South Kensington is on both the Piccadilly Line (which makes getting to/from Heathrow convenient) and on the District Line (which helps getting you to a lot of tourist destinations).

The building itself is impressive but it doesn't feel out of place in the area. If there weren't signs, you would be forgiven if you didn't realize it was a hotel. The inside of the hotel is decorated quite nicely, but we didn't spend much time in the common areas. Check-in at the hotel was easy and the staff were excellent. Our suite was on the 5th floor and the hotel has two elevators. They are small, so if you have a lot of people with you, might take a bit of waiting, but it's not too bad. Our suite itself was excellent. I'm not even sure how to explain it all...it has everything you could possibly need. It's has some wonderful quirks and we kept finding something tucked away that we didn't realize it was there. It took us about 5 days before we finally found forks and knives! Overall, everything either met or exceeded my expectations. I highly recommend this hotel!

Well done
Reviewed 4 days ago

This hotel is conveniently located next to several fantastic museums. It is also in a quaint neighborhood with some good restaurants close by. The decor is slightly funky and colorful, but well done. The beds are comfortable, and the food is good. Also, the price point is reasonable considering the quality of the hotel and exceptional service.

Luxury hotel in a great location
Reviewed 5 days ago

I and my friend have stayed in this hotel for three times and always everything was perfect, but at the previous time there were problems with cleaning of the room.
We returned to the room around 6 pm and the room was not cleaned, we told about the problem to the reception desk. And so it has been repeated for 3 times ((
While cleaning the room, the wine glasses was not washed, they still was dirty.
There was a balcony in our room which had never been cleaned
during our stay.
But in general, the hotel is excellent with amazing rooms, comfortable beds.
Delicious breakfast in the morning.
Very friendly staff in the hotel. Of course, every time I visit London I will stay at this hotel.