St. James’ Court, A Taj Hotel, London
- Free WiFi
- Parking On Site
St. James’ Court, A Taj Hotel, London is in the heart of London, walking distance from Buckingham Palace and Victoria Palace Theatre. This 4-star hotel is close to Big Ben and London Dungeon.
Make yourself at home in one of the 338 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
How to Get There
My family and I are (or should say used to be) regulars here for our many stays in London. We stayed here this time for one night , 2 rooms. £315 p Night and what we got was:
* Unfriendly, not helpful reception team member who completely dismissed our early request for late check-outs (at extra charge) by simply repeating ״I understand״ like a robot and not to the point of what we asked.
* VERY old-fashioned noisy room (Right under the train rail ) and dirty bathroom ; mould everywhere, dust, dislocated & broken tiles. Dust on glass counter above mini bar and inside glasses.
The entire room needs a revamp ASAP and especially a good clean!
* No light next to powder table /or above . Made it impossible to see when dark
We were also very unlucky to be staying there during a busy London weekend but on top of everything our hotel hosted what we think was a cricket team. The entire lobby turned to fans rushing inside making a lot of noise and a complete mess of what used to be a more upscale , quite and pleasant environment.
Won't be back.
Attended the hotel as a delegate at a Conference.
Door staff were smart and very professional, helped me wity taxi's.
Reception staff not very helpful, I clearly needed to use a lift as I was using a walking stick and had luggage but when I asked for directions they directed me to a staircase which was at the opposite end to the reception/lounge area to the lift.
When I arrived at the room for the conference the door had been blocked by a temporary barrier which I struggled to negotiate and then open the very heavy door. NOT DISABLED FRIENDLY!
The room allocated was adequate for the conference needs but rather stuffy and hot and not enough bottled water provided.
The food and beverage provided was OK but the finger sandwiches were dry and weren't labelled for filling content or food intolerances.
Despite my clear difficulties with the heavy door and temporary barrier near the lift at the start of the day (again at the opposite end to the main entrance of the conference room) the barrier hadn't been removed so I had the same undignified exit trying to juggle walking stick and luggage. I would have thought this issue would also be a fire safety hazard!
Nice building, smartly turned out staff but sadly lacking in customer service.
The best hotel in London to stay. Excellent property very close to Buckingham Palace, walking distance from the high street and tube station. The property is superbly built with all the modern facilities. The only thing I missed was the pool as this property doesn't have one. I ave four star for service because the receptionist charged me for late checkout at 4 pm. I am Taj innercircle member and a regular guest of Taj and as a courtsey they should not have charged me for that as most hotels would not.
Left a bag on the plane. We asked the concierge 4 days in a row for help. All were very nice but one, but none of them really bothered taking it too serious to help us. When I approached one, he said, "I am very busy with lots of customers and will do what I can. It really depends how many customers I have to help today." I AM CUSTOMER! The hotel was acceptable, but the service when I really needed it the most wasn't there. I am extremely disappointed. The worse part besides getting zero help was when the airline actually reported our bag the same day to their website where the concierges said they were looking for us. The only other issue with the hotel was our kids room had NO AC the 5 days we stayed there....not good when in July!
New Rooms are good but if you are used to have Taj Service, you may be disappointed. Need more options in Breakfast for Vegetarian people like me. Some of the staff members were very happy to help but not all are same.