What We Love
- Rooms are large by London standards, starting at 335 square feet
- Plenty of original features and a gorgeous Edwardian façade
- Minibars are stocked with British produce and local beers
- Within walking distance of historic theaters, the British Museum, Covent Garden and the River Thames
What To Know
- Popular with business types and the conference crowd
- Spa treatments are on the pricey side, but access to the facilities is free
- WiFi is available for an additional charge
- Free WiFi
- Parking On Site
- Room Service
Blessed with classic good looks and a stellar location in London’s glittering West End, this heritage hotel has an Edwardian façade and plenty of Old World charm. Dating from 1914, when it functioned as the Pearl Assurance HQ, many neoclassical features remain including the original carriageway entrance and tranquil cobblestone courtyard. Inside, interiors echo the Belle Epoque era with a magnificent seven storey Pavonazzo marble staircase, grand pillars, chandeliers and enough red carpet to roll out to the Kodak Theater. Upstairs, things are decidedly more modern; an extensive refurb kicked off in late 2011, transforming the guestrooms into slick bachelor pad–style digs with mod cons galore.
Bed and Bath
Leading off sleek low-lit wooden corridors with chunky apartment-style doors, the guestrooms are giant by London standards, measuring at least 335 square feet. They’re a master class in masculine styling, with stripy monochrome carpets, hefty oak tables, 46-inch LED TVs with Geneva surround sound, posh espresso machines and pale gray armchairs and ottomans. Very much a high-end home away from home. Quirky Shakespeare and Dickens quotes etched onto the tables and minibars (which are stocked with British produce and local beers) lend a sense of place. Bathrooms feature gorgeous hexagonal sinks lined with hand-beaten alpaca silver, steam-free mirrors and toiletries from Czech & Speake.
The Holborn Dining Room has the look of a fancy fine dining restaurant — marble floors, walnut paneling — but it takes a more laid-back approach with the menu. British brasserie dishes are served all day as well as a decadent afternoon tea (alternatively, tuck into sandwiches and scones in the Mirror Room, a convivial salon in the heart of the hotel). The bar echoes a traditional gentlemen’s club with velvet sofas, and a crackling fire, where you can sip a glass of wine from the extensive menu; there are more than 50 drops on offer by the glass. The subterranean spa is centered around a candlelit teak and goldleaf relaxation room that leads to dry-heat saunas, an amethyst crystal steam room and experience showers. Treatments are on the pricey side, but access to the facilities is free for guests.
How to Get There
My mother and I stayed over the May bank holiday weekend to celebrate our birthdays (which are a similar time of year). Every year we stay in a 5 star London hotel to celebrate our birthdays. This is the first time we have stayed in the Rosewood and this hotel was chosen after a lot of careful thought and research.
The staff on reception were excellent and very attentive. Unfortunately this wasn't our experience of the rest of the hotel. First, our luggage was never brought up to our room and we had to chase it up. We had a twin room which was nice but very average. There was only 1 chair in our room for 2 people. We were meant to be having champagne in our room which would have meant 1 person had to sit on their bed - not what you would expect in a luxury hotel.
The service in the hotel restaurant is what lets the hotel down the most. My mother's plate was cleared away when I was part way through my meal. At breakfast we asked to swap one of the dishes on the menu to which the waiter replied this wasn't allowed. We said bearing in mind the price we had paid, breakfast wasn't cheap, this seemed ridiculous to which the waiter agreed but sadly said that was 'management's decision'. Pushing service issues to one side, I would highlight that the food in the restaurant was very good.
To stay in the Rosewood is similar in price to other luxury hotels in London such as Claridges, Savoy etc, however, the Rosewood is not even in the same league as any of these hotels. If we hadn't have stayed in hotels such as Claridges we would probably have thought the Rosewood was impressive but it's just incredibly average where the overall staff don't go the 'extra mile' to make it a special stay.
The restaurant staff are clearly disillusioned with the hotel and your money is better spent in one of the other fantastic luxury hotels who will give you a truly memorable experience.
The final nail in the coffin for us was after our stay the Rosewood contacted my Mother to try and take further funds for bar drinks in the hotel room which we never had. This just epitomises our experience of the Rosewood - their attention to detail is poor and when you are spending a lot of money in a hotel it's reasonable to expect there is some level of care/attention to detail. I would not recommend the Rosewood if you are looking for a special and memorable stay.
Very attentive, nice little touches and very friendly staff. Room was lovely, great coffee machine. Only thing was that breakfast is not buffet and a couple of days was very slow which is tricky when you have a meeting to get to.
The Rosewood London was truly exceptional in accommodation and service. The entire property was beautifully designed and maintained. The rooms were large and comfortable and the staff were very gracious, friendly and helpful. Check in and checkout were a breeze. There was an underground stop just 1/2 block from the hotel which made traversing London simple.
A beautiful, historic building with décor that is colorful and thematic with a twist. It is a very special place where you are welcomed warmly, receive service that is perfection across the board, and are made to feel very special indeed. The colorful art and accessories -- including beautiful live song birds on the landings that bring life even on a grey day -- make every turn of the head a treat. Amazing bed, amazing shower, amazing breakfast. It's truly a special place.
I was staying one night mid June for a business trip, and I loved my stay! We had several requests for an important meeting which took place in the room and the hotel team was more than nice and helping all along. The service, the room, the location... everything was perfect!
I will go back and recommend this hotel!