5.0
Excellent 380 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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long Lobby lighting restaurant Bar Winery hall lined line basement

Overview

Location

With a stay at Radisson Blu Edwardian Grafton Hotel, you’ll be centrally located in London, steps from University College Hospital and minutes from UCL Art Museum. This 4-star hotel is within close proximity of University College London and British Library.

Rooms

Make yourself at home in one of the 330 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

How to Get There

Radisson Blu Edwardian Grafton Hotel
130 Tottenham Court Road
London, W1T 5AY United Kingdom

Reviews

Mostly good but a few niggles
walkmanFife

Stayed here a couple of nights on a weekend break in London.

Loation is first class, central and just yards from Warren St tube with good transport links and connections to the rest of London and beyond. Also very hand shops on hand including Tesco and Boots within the same block.

Reception was excellent, really helpful woman on the desk. In fact, all the staff we met over the two days were polite, friendly and helpful.

We only had a standard double but it was a decent size and had everything you might need including a desk, two chairs and a glass table, an ironing board and iron and, best of all, a fridge for your water (and the odd bottle of white you might or might not need to chill) and a proper espresso coffee machine, a real step up from the awful tubes of instant you usually get (though they were there too in case you like them). The bed was super-comfy and the en suite bathroom was fine. The room was a bit noisy on the Friday night but this was mainly due to the Northumblerland Arms pub across the road so not the hotel's fault. My only criticism of the room was that there were no bedside lights or reading lights - all lights in the room were overhead, meaning that it wasn't possible for one to sleep while the other read. But overall, a decent room.

Breakfast was a bit disappointing overall. First, while the fixed bench seats were fine, the ones at the other side of the tables were ridiculous, far too low for eating and very difficult to get in and out of and almost impossible to move. I saw a few people struggling with them as I did and eating certainly isn't pleasant when your mouth is only a few inches from the top of the table. I would go as far as to say these chairs are a health and safety hazard and need to be replaced urgently.

The breakfast buffet itself had a reasonable range of choices of cold and hot food. However, when we were there there was no bacon or hash browns in the respective containers and there did not seem to be any urgent effort to replenish them. The hot food that was there was, at best, tepid and the supposedly hot plates were barely warm at all and certainly didn't need to be picked up with a napkin as suggested. Likewise, the Earl Grey tea that we ordered was cold - it had either been sitting a while or the pot had not been warmed. Basic stuff, you would think.

We didn't have the hot options on our second day as we were meeting people for brunch later, so not sure if it was any better.

So overall, a decent hotel, but at the prices charged they should be able to get these minor annoyances corrected, hence why I have knocked off a star. But for these I would have given the five.

Noisy room
stton

We stayed two nights, the room was spacious. Unfortunately, the room was near the stairs and lift, which had a hard floor. The constant noise of the lift, the heels tapping on the floor and suitcases being wheeled along made the room terribly noisy. Constant chatter of people coming and going, as of course everyone used this area made for broken sleep and no lay in. On checking out, we were extremely disappointed when relating our issues to be told that "I know I have slept in that room, it is really noisy". This begs the question as to why, as paying guests, we were put in that room.

Noisy and no service!
BeckyJD

Didn't check in until at least 9pm and the check in process was fairly straightforward. Some rooms are located quite a long walk away, especially with heavy cases, and to find you room key doesn't work when you get there is frustrating. I ordered room service but it never arrived. I tried calling to chase, and calling to cancel but noone ever picked up. Then through the night the noise was awful from the street. I was lucky if I got 3 hours sleep. Breakfast was not great especially having been charged £30 for it!