Pullman London St Pancras
What We Love
- Handy location close to three of London's major train stations (Euston, King's Cross and St. Pancras) and the revitalized Granary Square, for hip restaurants and bars
- Stylish decor incorporates arty light fixtures and rock-and-roll photography
- Impressive selection of top-notch wines and a 200-plus whiskey menu
What To Know
- The restaurant is closed for lunch on Saturdays and Sundays
- 24-hour room service
- WiFi is free
- A DJ spins tunes on Friday night in the lobby
- Eurostar trains to France and Belgium depart from nearby St. Pancras station
- READ MORE: How to see London for free
- Free WiFi
- Handicap Accessible
- Room Service
This contemporary crash pad manages to seamlessly cater to a corporate crowd without sacrificing the kind of stylish aesthetic hip weekenders expect. Funky light fixtures made from bowler hats and high-back armchairs in deep red and mustard sit next to a library-style business lounge in the vast open-plan lobby-cum-restaurant-cum-bar. Slate-gray walls, dark wood floors, graphic print wallpaper, mirrored columns and arty lighting create a buzzy vibe on check-in. Take a ride in the great glass elevator for a glimpse of the London skyline, or head to the upper corridors to peer over the red brick British Library, just next door.
Bed and Bath
There’s plenty of slate gray kicking around in the 312 guestrooms, but it’s broken up with pops of color (teal, mustard or fire-engine-red, depending on the room type). Plush striped carpets, scatter cushions and leather-look wall panels add warmth, and creature comforts include extra-wide platform beds with memory foam pillows, tea- and coffeemaking facilities (Nespresso machines come standard in the Deluxe Rooms) and a handy array of electrical sockets on either side of the bed. Arty photos depicting East London scenes dot the bedroom walls, and the corridors showcase impressive shots of British musicians including Morrissey and the Cure. The sleek bathrooms feature chunky slate-effect tiling, square rain showers and Roger & Gallet bath products.
The sprawling open-plan ground floor is divided into a series of zones in which to wine, dine, lounge and work. Breakfast and lunch are served from an open kitchen surrounded by gray leather booths. Chandeliers resembling giant dandelions dangle from the high ceiling and are reflected in the mirrored columns that divide the tables. In the evening the space transforms into the Golden Arrow restaurant (named for a luxe Pullman train), where you can tuck into a largely Anglo-French menu (moules marinière with Scottish mussels, Cornish chicken marinated in garlic) and meat dishes cooked over charcoal in a Josper oven. The restaurant’s centerpiece is a nifty cylindrical wine contraption that dispenses top-notch wines by the glass, and the sleek bar serves an impressive selection of more than 200 whiskeys. There’s a small fitness center with a sauna on the fifth floor.
In the Area
The revitalized King’s Cross neighborhood is home to a number of top bars and restaurants. Walk behind the train station to Granary Square for the pick of the bunch; Caravan is an industrial-chic all-day dining spot in a converted grain store; Bruno Loubet’s Grain Store sits just next door and serves an eclectic brasserie-style menu spanning everything from Polish pierogi to Vietnamese salads; and Shrimpy’s is a hipster hangout in a former gas station that dishes up signature soft-shell crab burgers. The area is very well connected for travel to just about anywhere in London — and even Paris (the Eurostar train departs from St. Pancras Station). But there’s plenty to see within walking distance: stroll to Camden and Regent’s Park via a pretty canalside route, head to Islington to browse the boutiques along Upper Street, or you can walk to the British Museum in about 25 minutes.
How to Get There
This hotel does everything right. The rooms are designed so everything is right where you expect it to be and works the way you expect it to work. (I’ve been in some “luxury” hotels where I’ve wondered if the staff ever actually tried staying in one of their rooms!). The rooms are dead quiet and spotless, and mine was American-sized (i.e. huge) with a nice view. The staff is friendly, the location couldn’t be better, and the gym is well-equipped (though I could imagine a wait for a cross-trainer at peak times). I didn’t try the food, with so many options in the neighborhood. My colleague loves their breakfast, but I went with fresh-baked pain au chocolat right next door outside St Pancras. I like their attitude, which is that they don’t try to impress you with how fancy their hotel is, but rather they make sure you are comfortable and have everything you need.
Sarah was very helpful and nothing was a problem even though I had to change the reservations twice When I called Sarah was great and very helpful. Thank you Sarah 😃😃. A big thank you to the reception staff and the breakfast staff always there to assist and made sure our stay was comfortable. I will stay in Pullman hotel again. Thank you again. Kind Regards Sandra
We've stayed here a few times & it is usually very good. Last summer we had a bad stay but pleased to say that on this visit the standards were back to their best. We stayed in a deluxe room & it was excellent.
We stayed here May 10th to May 13th, 2019. The staff were so helpful and friendly at check-in and any time we had questions.
We had a King Size bed in our room and it was very comfortable, no sleepless nights.
When we checked in, they asked if we wanted to add the breakfast buffet to our bill for £18.00 each and we were hesitant. So glad we decided to do it. The food was fantastic, lots of choices for all types of appetites. If you don't like what they have available, they will make something else for you (within reason of course). I honestly feel that the amazing breakfast meals really set us up for a productive day of sight-seeing. I would definitely stay here again.
Also, we took the Eurostar to Paris and the St. Pancras station is a 3 minute walk away, so not a lot of effort to bring a suitcase along with you.
We traveled pretty far with 2 small children and were greeted immediately upon arrival by Tomasz who set the tone for our experience. He was so friendly and polite and took the time to remember my children's names and went out of his way every time he saw them to make them feel special. Total great guy! The rest of the staff was also very nice. Our room was beautiful and the views are breath taking. We did not want to leave the hotel.