93%
Members Recommend
4.5
Very Good 2388 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Elemental Herbology spa and skincare treatments exclusive to Pennyhill Park
  • Handmade mattresses and pillow menus conspire to allow the perfect night’s sleep
  • The huge outdoor hydrotherapy pool with different massage zones is open late, so you can soak under the stars (and you access it from the water inside, so there’s no chilly dash to the changing rooms)
  • The hotel is the official training base of the English national rugby squad prior to all international games
  • Free WiFi throughout the hotel
  • Romantic and private, it’s perfect for couples, but spa weekenders, families and business travelers will feel equally at home
  • READ MORE: How to see London for free

What To Know

  • The hotel is currently undergoing room renovations
  • The outdoor pool is closed until October 10; Jacuzzi pool is closed November 14–18; hydro pool is closed October 31–November 11
  • Guests 15 and under are not permitted in the spa
  • Breakfast is only served until 10 a.m. (Monday through Saturday and 10:30 a.m. on Sunday); checkout is at 11 a.m.
  • This isn’t a quaint boutique retreat; Pennyhill is large and imposing in the grandest English tradition
  • Not the most accessible location, so a car is recommended, especially if you plan to explore the surrounding areas

Amenities

  •  Bar
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Drink Elegant Lounge Luxury Kitchen Lobby function hall restaurant Island

Overview

The Review

Arriving at Pennyhill Park in darkness, as I did, is a double-edged sword. The winding road through the grounds to the hotel is unquestionably more enchanting and atmospheric at night, but it takes away that wow-factor first impression, which this spa escape has in spades.

A grand, old, mazelike hotel spread over several huge low-rise buildings connected by long, twisting hallways, it would have taken longer than my weekend stay to learn my way around properly. Best, then, to remember the routes from room or suite to key areas: the spa, the restaurants and the decadent public areas. Unless you’re of a mind to get lost, in which case the 123 acres of manicured grounds should provide ample distraction.{“type”:”img-inline”,”src”:”/static/images/product/properties/1826/prop-79942-1317745438-full.jpg”,”width”:”275″,”caption”:”Set on 123-acres of Surrey countryside, Pennyhill is a relaxing break from the busy capital.”}

The 123 rooms and suites are named rather than numbered, which can be confusing when you’re trying to find yours. But all are worth the effort; they’re spacious, light and authentically decorated in bespoke furniture, they have giant bathrooms and excellent amenities, and no two are the same. Bare brick walls, old wall-mounted iron lamps and patterned carpets, curtains and bedspreads add to the castle-like vibe. I half expected to see a knight in shining armor carrying a maiden in distress past my window.

I had dinner in the hotel brasserie rather than the quieter, more formal two Michelin-starred Latymer restaurant, and I wasn’t disappointed. Buzzing with loved-up couples and giggling groups of ladies, it offered food as vibrant as the atmosphere. The soft-boiled hen’s egg with portobello mushroom followed by seared filet of stone sea bass went down well with the recommended Stonedale Chenin Blanc, and I retired well fed and ready for my spa excesses the next morning.

It’s the 43,000-square-foot spa that truly sets Pennyhill apart. Getting myself to leave the exquisite changing rooms was hard, but it was worth it when I was confronted by eight swimming pools and five Jacuzzis (indoor and out) alongside “Heaven,” the spa’s dazzling array of relaxation rooms, from herb-scented saunas and steam rooms to a tepidarium and ice cave. Even if you don’t opt for a spa treatment, you’ll still emerge refreshed, rejuvenated and ready to face the real world once more.

How to Get There

Pennyhill Park Hotel and Spa
London Road
Bagshot, GU19 5EU United Kingdom

Reviews

4.5 Very Good 2388 Reviews
Wouldn't go back
Reviewed 7 hours ago

My partner booked this for my birthday. Room was about a 15 minute walk from the main reception - no one helped with our bags. Rooms are old fashioned. Was looking forward to dinner before arriving and the menu was different to what was on the website. Expensive poor and quite poor quality - complained about my chewy steak. Best part of it was the breakfast, which was great

Dinner Saturday
Reviewed 19 hours ago

A very good formal dinner for a party of 50 of us. Some great courses. I thought the canapés were excellent at the champagne reception. Also the scorched Mackerel and both deserts great. The matching wines also very good.
The service was first class.
It is a few years since I had been but will have to go again soon.

Music in the Ascot Room
Reviewed 2 days ago

Met up with friends in The Ascot Room for a light supper and to listen to some great music by Charlie. His repertoire is extensive and the light touch on the keyboard provides a good balance as a background whilst enjoying the well cooked food.

This is a good place to meet and good value for money too.

Gone downhill
Reviewed 1 week ago

We have stayed at Pennyhill Park on a number of occasions and I was a member of the spa up until this year (cancelled due to time constraints to make use of membership).

We arrived at 2.45pm and had to wait a short while in the car for the valet - not the end of the world as it was very busy. It was my partner’s birthday and had specifically booked Acacia. Whilst checking in, the wedding coordinator for a wedding at the hotel walked past and barked at me to move my bag in as it was in the walk way. “Move that bag in”. No please, no niceties. I was furious with this to be honest! After checking in, the receptionist then asked if it was ok to be pointed in the direction of our room rather than walked to it. I was surprised by this as we have always been walked to our rooms on previous stays and have become accustomed to this level of service . Fortunately, one of the concierges by the name of Joe stepped in and offered to escort us. Lovely chap and very chatty.

The room was nice but the air conditioning left a lot to be desired. There was no shampoo, conditioner or body wash in the bathroom which was disappointing as I only realised this once already in the shower and had to call down for some to be delivered! There was, however, a lovely complimentary small cake and chocolates for my partner’s birthday which was a nice touch.

We headed down to the Spa for our massages which we both had at 3.20pm and they were fabulous.

We came back to the room to relax and then get ready for dinner. We had a couple of drinks in the bar and then headed through to the brasserie.

The service was great as always but the food was actually pretty sub par. The pork pie for starter was expected to be warm but it was cold which should really be stipulated on the menu. It wasn’t much different to a pork pie for a supermarket deli to be frank! The rib eye steak was nice but the peppercorn sauce was far too overpowering. The pork fillet was dry and the menu states it comes with black pudding but it’s a purée which is a tad misleading. We really were quite underwhelmed by the food which was a shame as previously we’ve always enjoyed it.

We went back up to the room for dessert. I ordered a chocolate brownie which was very powdery and not good at all. My other half ordered a vegetarian club sandwich. It was really bad. The “grilled” halloumi was totally raw.

The next day we went to use the spa facilities. The outdoor hydrotherapy pool was close to cold! It’s never been like that before but it can’t have been much warmer than room temperature. As the main feature of the spa this was really disappointing as we were really looking forward to relaxing in there for a couple of hours!

Overall, food wasn’t very good, no shower products in the room, cold jacuzzi and a very rude wedding coordinator.

Definitely lacked that special something and unfortunately seems to have gone downhill.

A disappointment
Reviewed 2 weeks ago

I was very much looking forward to my stay at thishotel, it started well with friendly staff and a relaxed atmosphere, then slowly went downhill. Dinner in the brasserie was totally unacceptable, food was prepared in the dining room which resulted in my hair and clothes smelling of food (which I would have expected from a greesy spoon), we mentioned it to the staff who agreed with us! the service was very prompt largely due to the staff not wanting us to suffer any longer than necessary. From there we went to the bar area, a large section was closed to accommodate the England Rugby squad, which then limited the remaining space to other paying customers, then to cap it all the bar staff were extremely rude and unwelcoming.

Breakfast was ok, but being a Scot I would recommend the chef find out how to cook black pudding as what was on offer could have filled in gaps in the paving stones.

On a more positive note, the Spa is well worth a visit, the staff were extremely friendly (maybe the bar staff should go and learn from them), and it was nice that we could continue to use the facilities after check out.

I have stayed in many Exclusive hotels and this one was an expensive let down.