4.5
Very Good 495 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Parking On Site
  •  Restaurant
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Overview

Location

Number Sixteen is in the heart of London, walking distance from Natural History Museum and Victoria and Albert Museum. This 4-star hotel is within close proximity of Imperial College London and Royal Albert Hall.

Rooms

Make yourself at home in one of the 41 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and wedding services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

How to Get There

Number Sixteen
16 Sumner Place
London, SW7 3EG United Kingdom

Reviews

4.5 Very Good 495 Reviews
Not as tight a ship as last year
Reviewed 2 weeks ago

Love this small cozy hotel. The vibe when you enter is warm and welcoming. The rooms are small - even the deluxe category - but if you’re out and about who cares. They’re super clean and tasteful. Bathroom very nice. On this my second stay I found things a bit less top notch however.
Housekeepers do not speak English so they don’t understand if you try speak with them directly about when to return to clean etc. Also towels are too rough! And I had at least 3 evenings when I returned and room was not turned down.
Though many of the staff will go out of their way to assist you I had miscommunications with a few including one member regarding my car service for the airport when I left. I believe the individual who took my reservation was rushed. He ordered a taxi rather than a regular car service which I prefer and asked for. All these small things add up when you’re traveling. I hope this lovely spot tightens things up because they deserve the best rating and they’re a bit off right now.

Lovely Afternoon Tea!
Reviewed 3 weeks ago

For my mother's birthday, we wanted to celebrate with a proper British Tea, so we chose Number Sixteen. It was perfect. We chose to sit out in the garden by the koi pond, and since it was a slightly chilly day, they had a heat lamp for us. Everything was perfect, and the staff were delightful and very attentive. Highlight of our trip!

Stylish boutique hotel in super location but -
Reviewed 3 weeks ago

We have just enjoyed a three night weekend break at Number Sixteen. Ideally located in the stylish South Kensington area of London the designers have managed to create a very special homely environment with a lovely mix of colour, textile and style and some beautiful artwork. The staff were friendly and helpful. Our one disappointment was when we went for breakfast on or final morning. The Orangery was chaotic and when the first of our cooked breakfasts finally arrived it was stone cold! We got up and left. When checking out the receptionist advised us that we wouldn’t be charged for the breakfast (which we hadn’t had!) - A disappointing end to a wonderful stay!!

AFTERNOON TEA
Reviewed 3 weeks ago

We were booked for Fortnum & Mason but at GBP54.00 each we thought it was a bit steep for an afternoon tea. We read good reviews for no 16 so went there instead for GBP 22 I think it was. The dining room is not large - maybe 10-12 tables but very nicely furnished and wedgewood china and quality silverware. We had a table looking out into the garden. 5 of the 10 or so tables had customers so it was a very pleasant room without the crowd. Afternoon tea was the usual 3 tier affair with 2 plain scones, 4 sandwiches and 4 sweet items each. 1 pot of tea each which included a hot water top up. Tea was either earl grey or darjeeling - other teas were 2.50 extra I think. The food was just lovely, and fresh clotted cream and jam for the scones. it was certainly a lovely afternoon in a very pleasant room for conversation without a horde of tourists. Highly recommended for a quiet afternoon without the high pricetag of some more well known establishments full of tourists.

Warm and Friendly
Reviewed 1 month ago

We spent a weekend at this boutique property which made us feel like family. Agree only with the review below that it's odd they charge up front for the stay, rather than at the end, but that's just a technicality. The rooms and the entire property are impeccably clean and the design/vibe is intriguing. Rooms are on the small side, but quite cozy, comfortable, and well stocked. The common spaces are lovely and allow for meet ups with other guests and staff that add to the experience. Shout out to Fanny R, the manager; Michele in the dining room; Carolus at the front desk; and Lindsey in booking -- all were fantastically attentive. An unintended snafu on an airport pickup for a younger member of our party had the entire staff working to rectify. We usually stay at 5+ luxury properties where the snafu would never have happened in the first place, but we were heartened by the staff's concern and moxie in getting through the issue to a good outcome. All's well that ends well -- and we were treated like VIPs thereafter. Great convenient location in the heart of S. Kensington, near the Tube, shopping, museums, and lots of restaurant options. Really a special place and team and will return!