4.5
Very Good 473 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Parking On Site
  •  Restaurant
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Overview

Location

Number Sixteen is in the heart of London, walking distance from Natural History Museum and Victoria and Albert Museum. This 4-star hotel is within close proximity of Imperial College London and Royal Albert Hall.

Rooms

Make yourself at home in one of the 41 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and wedding services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

How to Get There

Number Sixteen
16 Sumner Place
London, SW7 3EG United Kingdom

Reviews

4.5 Very Good 473 Reviews
Fantastic Afternoon Tea
Reviewed 1 week ago

Highly recommend the Afternoon Tea option. The food was delicious and the setting was spectacular despite the rain outside. The hotel itself is very unique and very nicely decorated. Will definitely return when I am in town again.

A 24 hour break
Reviewed 1 week ago

My daughter's treat and surprise to me, A lovely place and location, I.think the man who showed us round and to our room accent very difficult to follow, maybe better if English was better, what annoyed me slightly i Poured wine at honesty bar and wanted to pay so my daughter did not have any extras, Shocked was charged service??! I served myself.. I think maybe some staff adjustments needed.. A firmdale follower, this did lack something for high end price tag.. we were fortunate to have room.108 deluxe.

Lidia
Reviewed 1 month ago

Today we had our Afternoon tea at the Number 16 hotel. The staff on the front desk and in the restaurant were friendly, efficient and attentive to all our quiries and request. Espetially the waiters and the waitresse in the Restaurant. The food was amazing. We enjoyed in the garden our Afternoon tea. L♡ A♡

the good and not-so-good
Reviewed 1 month ago

Of course, all travelers need to temper their expectations based on realty -- one cannot be too critical if one is paying for a bargain basement hotel or room. However, our experience was a bit of the opposite -- we paid a significant nightly rate for our room.

Let's start with the positive -- great location and convenience -- which we knew ahead of time, and, of course, is built into the price of rooms. Phil, the manager, is a lovely gentlemen, and, although he did nothing out of the ordinary for us, we appreciated his good manners, attention to detail and friendliness. The breakfast is absolutely charming.

However, when we arrived at the hotel we were shown a room below street level with a light well for natural air and light. In light of our cost for the hotel as well as clear instructions at the time of bookkeeping (3 months in advance) in regard to the type of room we were looking for, this was unacceptable. Furthermore, as we later found out, this room was either directly below the kitchen or very close to being below the kitchen, which I cannot image lends itself to being a quiet room. We were shown around the premises by a very nice gentlemen, however, we could not understand 30-35% of what he was saying do to his heavy non-native accent.

We were given a very nice room after our dissatisfaction with the first. We were told is was a complimentary upgrade. The room was lovely, however, based on our costs, I didn't view it as an upgrade -- I viewed it as what was fair for our costs.

Unfortunately one night at approx. 2AM there was a huge disturbance in the room above us. Thundering bangs on the floor above, followed by aggravated voices could clearly be heard through the floor/ceiling. At 3AM I had to go downstairs to protest to the night manager. While, the disturbance is no fault of the hotel -- who desires to pay multiple hundreds of dollars a night to listen to a brawl that one might expect to endure in a $59/night flea bag hotel?

I did not feel the hotel was aggressive enough in dealing with the folks upstairs from us. Frankly we should have been offered a (partial) rebate on that evening and the disruptive couple above us, forced to reimburse the hotel.

A real Firmdale let down..
Reviewed 1 month ago

Stayed at Firmdale hotels a lot, especially the Soho Hotel, and really like the brand.
This was not a good stay. My check in was very ‘Holiday Inn’ in manner.. cursory, no eye contact, administrative..bland..
Discovered I had a single room and bed.. had no idea. Said I was a bit disappointed— though to be clear I am sure it was MY oversight when booking. Loyal, returning Firmdale customer...loads of rooms in the hotel but all they tried to do was upsell me..no thanks..sour feeling..
Got to the room.. smallest hotel room I have ever had in London at any price... and I paid well over £200 for this..see pics.
You LITERALLY could not swing a cat in here.. Room 105..so small you can not actually see the mirror on the inside of the closet door...and the closet it abou 6 inches wide — I kid you not..
Rubbish cheap TV with free-view.. construction outside my window... and in the hotel itself..
AVOID!! Firmdale.. this room should have a health warning and it’s own price point.. scandalous to charge over £200 for it..
PS The bed.. tho single.. was very comfortable..