Mercure London Bloomsbury
- Free WiFi
With a stay at Mercure London Bloomsbury, you’ll be centrally located in London, steps from Russell Square and Great Ormond Street Hospital. This 4-star hotel is within close proximity of Bloomsbury Square and The British Museum.
Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Spa, Wellness & Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Business & Travel Amenities
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. A train station pick-up service is available for a surcharge.
How to Get There
They’ve tried their hardest to make a good first impression - the lobby is bright and airy (though the piped music is a bit too loud); a cheery, friendly receptionist who respected my request for a quiet room. Unfortunately, things went downhill from there. The room was drab and shabby - stains on the ceiling, flaking paintwork and a headboard that had peeling synthetic leather. The mattress was one of the softest I’ve ever slept on - like a marshmallow. Bedding looked grubby and a nasty synthetic duvet with a bloodstain. The brightest part of the room was the bathroom which, though tiny, looked like it had actually been recently renovated. Breakfast was like the rest of the hotel - tired looking. Not a great neighborhood and avoid rooms giving onto Southampton Row - a very busy thoroughfare. I often use Accor hotels but I won’t be coming here again.
Overall this hotel is very cosy and welcoming. Breakfast had loads of choice and was well cooked. My room was very clean although I found my bed a bit soft and my air con didn't work very well. My room was very hot. I would however recommend this hotel.
Staff were good but the room in my opinion was not fit to be called a superior room with king size bed.1. A room in the attic where there wasn’t enough space to put the seat in front of the TV to watch in comfort.2. A shower that didn’t have enough pressure to deliver the water correctly resulting in the water stopping whilst my partner was taking a shower.3. The smallest double room I have ever stayed in, in your hotels.4. A TV were the signal kept on disappearing 5. A Nespresso coffee machine which took 5 attempts to get a cup of coffee produced.6. A bed made up of two single beds with a cover to hide the join and as a result you couldn’t lay in the middle of the bed comfortably without feeling the gap between the beds. This might be the size of a kingsize bed, but it is not a proper kingsize bed. When I bought my kingsize bed for home, at no point did the shop push two single beds together and state it was a double.7. WIFI kept on losing the connection.
First, I want to stress that the only reason I am not giving a "terrible" rating to this hotel is because of the wonderful staff who bent over backwards to make up for its awful condition.As a businessman, I travel almost every week and need dependable minimum amenities and services, and until now I found the offerings of the Accor chain (Mercure, Novotel, Sofitel, Pullman and even Ibis) very consistent throughout the world. But this place is obviously an old property, which had been neglected for too long when it joined accor, and it should have been totally refurbished before ever affixing the Mercure brand to it. As it stands, calling this place a "Mercure" and charging almost as much as the Pullman or the Waldorf Hilton nearby is a fraud!The "normal" room which I had reserved turned out to be so small I couldn't even open my carry-on and neither the wifi nor the air conditioning worked! The following day, I was migrated to a slightly larger room which, after several hours, turned out to be unusable because the electrical outlets were being repaired (wifi was not better by the way). Only after having lost too much time not able to work did I end up in an acceptable room with a very good bed for my second night. It is a real shame Accor would let such a place devalue its reputation in such a way.
Avoid this hotel like the plague.
Firstly, there were no towels in the room on arrival so we had to call reception to get some brought to the room.
Secondly, the headrests of the beds were worn and “flaky” (see photo) which meant bits of headrest were all over the pillow/mattress - disgusting!
Thirdly, the air conditioning unit did not work (I’m a dab hand at using them normally!)
Fourthly, the hot water in the bathroom was only luke-warm, so could not have an enjoyable bath or shower.
Finally, we were woken up at 9:20am with a knock on the door by housekeeping. Surely as we had not checked out yet on the computer system the hotel should have known we were still there!?
Overall, an extremely poor experience and the hotel offered no recompense. Avoid.