4.0
Very Good 1872 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
building shopping mall retail convention center outlet store store night

Overview

Location

A stay at London Marriott Hotel Marble Arch places you in the heart of London, minutes from Marble Arch and close to Royal Albert Hall. This 4-star hotel is close to ZSL London Zoo and Buckingham Palace.

Rooms

Make yourself at home in one of the 240 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Planning an event in London? This hotel has 2842 square feet (264 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

London Marriott Hotel Marble Arch
134 George Street
London, W1H 5DN United Kingdom

Reviews

4.0 Very Good 1872 Reviews
Expectations of Marriott not Met
evjmba

I selected this hotel for the Marriott brand and location in London close to shopping. We arrived earlier than check in and was given a room so that we could get settled. The desk attendant did not give us any information about the hotel just asked us if we wanted breakfast included.The double room was smaller which I expected in London. The lack of drawer space for two people meant one of us had to live out a suitcase which was not pleasant. The staff was friendly, however sometimes aloof and were not engaged to solve a couple of issues for our room. The housekeeping staff were friendly but it appeared that they were short staffed. We had to ask for our room to be cleaned and towels refreshed after being out of the room most of the day. Also, breakfast in the restaurant was crowded one of the mornings and it appeared that adequate staffing was an issue. Overall, it was an average experience but I would not stay in summer again when there are crowds of people visiting this area of London. I also expected more as a Marriott Rewards member.

Just fine ...
chiefy134

I needed a hotel close to Hyde Park (to avoid the scrum home post a BST concert) and as I had some Marriot points to use, I chose this property. For what we wanted it was perfectly adequate. Our room on the 10th floor seemed recently refurbished, with a very comfortable bed. We did back on to the lift shaft but the air-con dulled down the noise - however I wouldn't want this room (1015) in the winter! The lounge was average, with lots of used cups and glasses on tables when we visited. We took breakfast in the restaurant and no complaints here. Would recommend for a short stay.

Only thing good is the location...
arefrahman

It is located very close to Oxford Street (about 5-7 min walk) and so very close to shopping. Also on Edgware Road so lots of Middle Eastern Restaurants. It is contemporary but a little small and tight feeling. TV's need updating as there was no smart TV.

Concerns:
1. Check in was horrible and had to wait for quite sometime for no known reason. They did not share what the problem was except that we needed to wait. Staff's attitude needs major improvement.
2. Lounge is very small and never could find a place to sit.
3. We voluntarily let the cleaning staff in the hallway know that we do not need any room service - she gave us an attitude and said that she was not asking and seemed she did not care. Yet, 10 minutes later, she knocked for room service.
4. No recognition for Platinum Elite members
5. Pretty expensive for the service.