97%
Members Recommend
4.0
Very Good 785 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Super-central location in the heart of Soho
  • Chic interiors: The hotel is filled with quirky one-off pieces
  • The 24-hour hot tub on the roof, and the cool underground cinema room, with its own bar
  • READ MORE: How to see London for free

What To Know

  • Crash Pad rooms are bijoux (they don’t have wardrobe space)
  • Free WiFi
  • An intimate retreat with just 30 rooms
  • There’s no gym, but there is a Wii Fit in every room

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hip Luxury Modern Suite property cottage Villa

Overview

Boutique retreat with a rooftop bar and a 24-hour hot tub in the heart of London’s Soho

The Look

Housed within two elegant Victorian townhouses, the Sanctum Soho scores high on the design front. Candlelit interiors are dark and lavish; think deep crushed velvet chaise longues, huge leather sofas and a mirror-backed bar. Photographs of rock star regulars dot the walls, and the place is filled with quirky treasures, from the old cinema seats at the rooftop bar to graphic print skull wallpaper.

Bed and Bath

Each of the 30 guestrooms is ultra-glam. Crash Pads are petite (150 square feet), with white tiled bathrooms; Deluxe Rooms are either bright and airy with all-white furniture, or dark and sultry with minibars where you can shake your own cocktails. Suites are downright decadent; 401 is tucked under the eaves and has a circular bed and its own little balcony, and 501 has disco written all over it, with silver sequined blinds and a freestanding tub surrounded by glass pebbles, lights and a mirror glass column. Even the diamante door handles sparkle.

Beyond

The Sanctum Soho is all geared up for indulging. On the ground floor there’s restaurant No. 20, where traditional British dishes are served against a glamorous vintage backdrop, and up on the roof there’s a round-the-clock bar serving cocktails as you soak in the Hydro-Spa hot tub. Downstairs you’ll find an atmospheric underground cinema (the room once belonged to MI5), with sink-into Art Deco–style velvet chairs and a bar.

How to Get There

Karma Sanctum Soho
20 Warwick Street
London, W1B 5NF United Kingdom

Reviews

4.0 Very Good 785 Reviews
Worst hotel in a long time
Reviewed 5 days ago

As a business traveller I stay in far too many hotels and I have to say this was one of the worst in a very long time.
2 good things about it: location and comfortable bed.
Other than the above it was not upto par for the price paid.
The room was so small and badly designed it was only just acceptable for me on my own and I am thin!
The TV didn't work my whole stay and reception kept promising it would be fixed "soon" but it never was.
The music system in the room didn't work either.
The room was clean to the parts you couls see but unclean where they thought you couldn't see - behind the tv, under the bed etc. There was chewing gum stuck to the TV!
The water in the sink didn't drain away.
Terrible lighting - none near any mirrors.
I arrived at 3pm and the room wasn't ready, I was told to come back later.
I felt the hotel overall was shabby looking, in need of a good clean, updating and better staff!

Quirky hotel
Reviewed 5 days ago

My husband and I stayed here in November this year for 3 nights. Good location close to Carnaby street and Oxford street.
Small hotel lobby, friendly reception staff. Very dark hotel however it is called a boutique hotel.
Room was small, again very dark decor. The bathroom was all black, tiles sink, toilet. Not nice at all.
There were no tea or coffee making facilities at all in the room, and when I asked the receptionist she was not at all I interested.
We visited the adjoining bar and restaurant for tea for me and a drink for my husband, and there was no staff anywhere, we had to go and find someone, tea was awful and again no staff around when we wanted to pay.

Booked and paid TWICE, stayed ONCE - avoid.
Reviewed 6 days ago

Stayed here last month and it was OK. Rooms were a little wacky, then again it sells itself as a boutique hotel, but was not sure about the black bathroom suite (it looked tatty).

We booked two rooms through Agoda a month ago, but when we arrived today they (the hotel) had cancelled the booking (even though it had been paid in full, both rooms. I believe that they had better offers for the rooms (we were paying circa £200) and so moved us on (both rooms).

Agoda did find an alternative hotel (perhaps a little more expensive), but we lost 2 hours of our day waiting for them to sort, and then travelling to the other hotel (and a taxi fare).

For that reason they get 1 star ..... avoid, unless you don't mind being messed around. A paid up booking is no guarantee you'll have a room.

No response to my complaint written twice!
Reviewed 6 days ago

My colleague and I stayed at this hotel on Wednesday 28 November for one night for an awards dinner in London. We were given the 2 rooms on the 5th floor [501 & 502] and they were gorgeous, no question in that. However, what we weren’t told was that the ALL NIGHT BAR was on the same floor and next to our rooms! The noise was endless, loud and unbearable and continued until 6.30am! No one on reception to assist us so we got zero sleep. It spoilt what should have been a great stay. In addition, certain small things were missing from a 5 star hotel room;magnified mirror, hairdryer, decent toweling gown, somewhere to hang wet towels, milk for the coffee, a decent 5 star breakfast option!! But these are small things in comparison to the main complaint. I wrote to the hotel twice with my issue and to date I have still not had a response. Shocking.

Boutique hotel
Reviewed 1 week ago

The last thing we wanted in London was a soulless generic hotel room so we definitely ticked the box on that one. The rooms are far from boring. Such fun decor, comfy beds and very well located. The rooms are a little tired and could do with an update and the shower was terrible so we resorted to baths every day. It’s definitely not cheap but you’re paying for the location as well which is just perfect for everything ! The rooftop bar was only manned on one of the 3 times we went up there which was a shame. We’d definitely stay again.