4.5
Very Good 4397 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Spectacular views over Canary Wharf, the City of London and the Greenwich peninsula, especially from the 18th-floor Sky Bar
  • Rocking to major music acts at The O2, a domed concert venue just steps away from the hotel
  • Swimming in the spa’s heated indoor pool
  • Feasting on finger sandwiches and fresh pastries at the Meridian Lounge’s afternoon tea service

What To Know

  • Central London is accessible via the Thames Clipper boats and the Jubilee Underground line
  • Popular West End attractions are between 30 and 45 minutes away by car or Underground, and about an hour away by boat
  • The spacious, upscale facilities are appropriate for business travelers (not to mention a business center with 19 meeting rooms)
  • Free WiFi

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture daylighting home Lobby headquarters

Overview

Sprawling riverside hotel in East London featuring luxurious contemporary interiors, striking views, and a state-of-the-art spa

The Lowdown

The look of this 453-room hotel, perched on the River Thames in southeast London, is everything you might expect from the polished InterContinental brand—a decidedly modern mix of sober contemporary furnishings and extravagant flourishes like mirrored columns, gleaming marble floors, oversized sculptural lighting, and artworks made out of metal. But where it stands out is the details that plant it firmly in London: massive glass panes everywhere offer views of Canary Wharf, the East London skyline and the surrounding river; the particularly panoramic at the 18th-floor Sky Bar, which serves Asian light bites and signature cocktails; the Market Brasserie, several stories below, which specializes in fresh British Produce and regionally sourced meats and cheeses; and the lobby-level Meridian Lounge, whose name alludes to its location in Greenwich (the starting point of every time zone in the world) and is the place to go for traditional afternoon tea. Not to mention the spa, whose mosaic tiles and rich rugs drew inspiration from the area’s maritime history (cargoes were brought off boats there by the East India Trading Company). Amenities-laden rooms start at a comfortable 300 square feet, decorated in soothing ecru and grey shades.

In the Area

Greenwich is a newly developed peninsula in southeast London along the River Thames. Although it’s full of modern buildings—and a growing stable of stylish cafés, bars, and restaurants—the district also has a long history. Start your day with a hearty breakfast at Craft Cafe on the ground floor of Craft London, a striking new dining destination designed by Tom Dixon. Then wander down the river to the UNESCO-listed Maritime Greenwich area (to get there faster, hop on a Thames Clipper ferry from North Greenwich pier, and get off at the next stop). Historical attractions include the Cutty Sark, the last surviving British tea clipper, and the National Maritime Museum, the largest of its kind in the world with thousands of maps, paintings, ship models, and curiosities. On sunny days, pick up a picnic at the nearby Greenwich Market and enjoy it in the expansive Greenwich Park, one of the city’s eight Royal Parks. Whatever you do, don’t forget to check out the calendar at The O2 arena, steps away from the hotel, where big acts like Rod Stewart, Justin Bieber, and Simply Red play on any given night.

How to Get There

Intercontinental London – The O2
Waterview Drive, Greenwich Peninsula
London, SE10 0TW United Kingdom

Reviews

4.5 Very Good 4397 Reviews
perfect choice for staying when at 02
Reviewed 6 hours ago

Hotel was chosen purely for its location. It was 25 minutes in tube from Kings X and only 5 minutes walk from North Greenwich Tube Station. The hotel has the added advantage of having a direct entrance into the arena, so perfect for shopping before the event and dropping of shopping in the hotel. Hotel was large, clean and very busy. Breakfast was amazing, huge selection of self service food, cooked and healthy choices with restaurant having great views over the river. We had a great room on 9th floor with views up the Thames and over the 02 arena. Huge glass window and it was very warm day and air conditioning didn't seem to work properly no cool air coming out vents at all. Bathroom huge with separate bath and shower and large fluffy towels and bathrobes. Only problem was we could hear people in rooms at either side, one of the rooms had girls who were going to same concert as most of us in hotel and had Shawn Mendes music blaring both before and after the concert. Few knocks on the wall at 11am and they turned it down. All in all really lovely hotel with fabulous efficient staff and would definitely stay here again when at a concert at the 02.

brilliant
Reviewed 7 hours ago

hotel is superb. all staff are friendly and very helpful. we will surely book again in this hotel. the spa treatment was fantastic. swimming pool area is nice and clean. jacuzzi is good however the water in the main pool is a bit cold. but overall, excellent!!

5* but very friendly!
Reviewed 12 hours ago

Loved staying here after a concert at the O2. Was a bit concerned that my daughter and I would feel out of place but from arrival to departure we were made to feel welcome and important. Room was lovely with good quality toiletries and refreshments. Mini bar available but we didn’t use it. Breakfast also first class - lots of choices and all freshly prepared. Again, waiting staff went out of their way to help and chat.
Our only negative was the disappointing view from our window but the hotel have promised to rectify this next time we visit, so can’t fault them.

Beautiful Hotel
Reviewed 13 hours ago

My stay was just one night and when I arrived it was very quiet and rather eerie. Checking was swift and very pleasant and they dealt with an unusual request very well.

The room was fabulous with a wonderfully comfortable bed, huge, well equipped bathroom. It was everything it should have been.

My view wasn't brilliant but I did have the Thames.

Drink in the sky bar were great as the sunset and the staff very helpful.

Dinner in the MARKET BRASSERIE was good but rather expensive. Annoyingly, their advertised table d'hote was not available....well not to me anyway, it was to other guests but because I was not there on a cheap Groupon deal I had to pay for ala carte! This included £5 for single cup of coffee with a further 12.5% service charge.

I challenged this and was continually told that the fixed price menu items were all on the main menu. This was true, but at significantly higher costs. What annoyed me most was their insistence that the fixed price menu was not shown on the web site and in any event only applied to the Penninsula which was clsoed.

They simply brushed aside the fact that I was able to view it on my phone and it was clearly marked for their eatery. The upshot was that a £35 per head meal ended up being £164. At this point I noted an error on the bill which they changed with bad grace; next I did something I have never done before and refused to pay the service charge. This too was removed but with such a tantrum and bad grace as to be rather embarrassing.

I slept well and checked out the following day and was provided with their handy shuttle to the underground.

Nice hotel, some great staff, expensive food.

A fabulous Hotel
Reviewed 20 hours ago

I invited 17 guests to celebrate my Birthday. We had the tasting dinner & pairing wine menu which was excellent. The banqueting Manager Mr Basil Karapepas organised it perfectly. His staff were so attentive. From the moment we arrived with Marian & Dean the chauffeur & door ushers welcoming us. Barbara in the Clipper bar looked after us all night making sure we were topped up with drinks. Basil the Manager of the Clipper bar often came to ask if everything was ok. A lovely young lady in the ground floor coffee lounge was exceptional. I have been to many hotels in Central London & not one of them have come up to the standards of the staff. They made us feel special. Well done Intercontinental Hotel. I would recommend this hotel. Also like to add the breakfast had a huge selection.