InterContinental London Park Lane
What We Love
- Heart-of-the-action location steps from Hyde Park, Green Park and Buckingham Palace
- Range of dining and drinking options, including the award-winning Italian restaurant Theo Randall at the InterContinental
- Decor is classic British elegance, with dark wood furniture, heavy curtains and patterned wallpaper in all 447 guestrooms and 60 suites
What To Know
- Free standard internet for IHG Rewards Club members; in-room WiFi costs an extra $20 per day
- Public spaces have a stately but modern style; guestrooms feel more traditional
- Popular with the business crowd
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
In a plum location near Hyde Park, Buckingham Palace and all the shops along Bond and Oxford Streets, the InterContinental London Park Lane is a sprawling city hotel with more than 500 rooms and suites. A favorite with both business travelers who appreciate the central location and tourists ready to hit the sights, the hotel has the scale and top staff to appeal to travelers of all stripes. The public spaces are stately but modern, with monochrome marble flooring and statement chandeliers in the spacious lobby, while the guestrooms have a more traditional style. Most of the 447 guestrooms and 60 suites are done up in gold, blue and cream, with embroidered curtains, decorative molding and patterned armchairs, plus mod cons like flat-screen TVs, minibars and tea- and coffeemakers. Classic Rooms have internal courtyard views, while Executive Rooms and Suites overlook the surrounding royal parks and Park Lane. The bathrooms are on the small side, but most have full tubs and overhead showers. Downstairs, guests have their pick of two restaurants, the all-day Cookbook Café and the award-winning Italian eatery Theo Randall at the InterContinental, as well as three bars, including the Arch Bar (a must for gin lovers) and the Wellington Lounge, which overlooks the iconic namesake arch. For another kind of indulgence, the Spa InterContinental offers pampering massages, body wraps and beauty treatments, all using British-made Elemis products.
In the Area
You’re a short walk from Green Park, which backs onto the Buckingham Palace gardens, and Hyde Park, one of the city’s most popular green spaces, where you can boat on the lake, ride along ancient horse trails or swim in the Serpentine Lido. Stroll Mayfair’s boutique-lined streets and pop into Dover Street Market, a multilevel hipster store adored by fashion editors, or head to Fortnum & Mason to gawk at the food hall. Shopping thoroughfares Oxford Street, Bond Street and Regents Street are all within strolling distance, and for a spot of culture, walk along Piccadilly to the Royal Academy for blockbuster art shows.
How to Get There
We were lucky to have a room overlooking Constitution Hill and, although there was non-stop traffic outside, we never heard a thing. Breakfast in the Club was amazing and the two waitresses, Sophie and Mareen, outstanding.
There was a bit of a mix up with the rooms when checking in, this was soon rectified although the recepionist never did get around to explaining the layout of the hotel to us. Basically they were unable to reconcile the fact that there were two parties with the same surname!
Every time we stay at the Intercontinental London we have a perfect stay. The club lounge is one of the best with a nice private seat always available. The breakfasts are delicious with lots of English fresh fruit (raspberries, blueberries and strawberries) amongst others. The cooked breakfast are delicious. We stayed in a suite which for London is spacious. We enjoyed the Spa which is an oasis of peace and tranquility. The staff are always attentive and helpful. Everything was perfect. The whole team in the Club Lounge are all amazing. The rooms too for London are large, modern and quiet yet close to the centre. The views from the Club Lounge are amazing too. Another perfect stay.
We stayed for the first time here in early January 2019. I used my Chase IHG Annual Free night and was able to book a Classic Room for such. I contacted the hotel about lounge access, which seems to be extra even for the most expensive rooms. This is the only Intercontinental where I've stayed that doesn't have some rooms that include access to the lounge, if one exists. Due to my Spire Ambassador status, we were offered access to the lounge for 96 £. We also received a minimal upgrade to a Superior Room. The rooms are small compared to other luxury hotels in London and Paris, but they are well decorated, clean, and offer superb amenities. I also was allowed to choose the premium wifi, which worked flawlessly, and told that the charge would be removed from my bill, which it was. Also, I received an Ambassador welcome gift as well. I usually receive much better upgrades at other hotels in low season (this was a Thursday night in early January, and the hotel didn't appear too full). Having been given the best room in the house at the Intercontinental Marceau (no lounge) just days before also on a free Chase night, this was the smallest room of our 8 hotel, 12 night European stay. We received suite upgrades at most of the other hotels on this trip. (1 Best Western in Rome, 2 Hiltons in Milan and London, a Hilton Garden near the Milan Airport, Holiday Inn in Paris, as well as the aforementioned Marceau). If we had just stayed the night and not added the lounge, my rating would have been no better than a 4. The lounge made the difference and we got our money's worth. Of all the lounges I've visited in the Intercontinental brand as well as others, I have never received such service as we received here. They wanted to bring everything to us at the table. I agreed for the tea, the Perrier Jouet champagne (we had our glasses topped off continuously for over an hour!!), the afternoon 3 level tray with pastries, scones, and sandwiches, one on each level, my omelet at breakfast, and more. I chose to get my evening snacks, desserts, and breakfast side items so I could select based on sight. There weren't many people in the lounge, which was probably due to the hotel capacity that night. I would have no hesitation paying the upcharge if we return, but I wish that there was an Executive Level room (at an affordable rate) that could be booked. I like using my annual, weekend Ambassador certificates at locations like Boston and Paris Le Grand where rooms as such can be booked. The location of this hotel is great for seeing this part of London-an easy walk to Harrods, Buckingham Palace, a stroll in Hyde Park, etc. We arrived from Paris via the train and were able to take a bus directly from St. Pancras to the hotel using our Oyster Card on the #390 Victoria Bus. The bus stop was less than 100 yard/meters from the hotel. In conclusion, I would definitely like to stay here again but only if I could have access to the lounge. The lounge makes this place a great place to experience London in royal style!
Expectations here were for a luxury hotel with all that means. And, yes, that is waht we received and it always seemed to be with pleasure rtaher than with an outstretched hand. From when we checked in throughout our stay (regretfully just one night) every staff member w came across was helpful without being obtrusive. Well done - we will return
Absolutely wonderful experience celebrating my mums birthday , from entering the hotel to reception and to the staff that served us ,, Andreas and his team were most welcoming, Romana who served us was very pleasant and advised us of the best teas to compliment our food we were about to eat. The pianist that played to us was just perfect , and to top of everything the celebration birthday cake and happy birthday played to my mother was the icing on the cake ,, thank you to all