4.5
Very Good 2160 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Restaurant
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Overview

Location

With a stay at Hotel Indigo London – Kensington, you’ll be centrally located in London, convenient to Natural History Museum and Royal Albert Hall. This 4-star hotel is close to Buckingham Palace and Big Ben.

Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring free minibar items. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar and a garden view. You can also stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

How to Get There

Hotel Indigo London – Kensington
34-44 Barkston Gardens
London, SW5 0EW United Kingdom

Reviews

4.5 Very Good 2160 Reviews
"Seriously good value for money"
Reviewed 3 days ago

What a great spot. This was the first time we had eaten here. The waiting staff were extreamely polite, knew the menu well and were efficient in service.

We had the ham hock and scallop starters, follwed by the beef and chocolate for dessert. I ordered beef wellington as main course. It was very tasty to eat.

I felt the restaurant was well priced for the quality of food and service
So i recomment this restaurant for everyone...........

BIG Disappointment
Reviewed 4 days ago

Let's start with the positive: Great location, Around the corner from the Earl's court tube station. 1-2 minute walk. Shower: There was hot water and good water pressure and the towels are big and nice.

That's it.

Breakfast - someone needs to teach them how to fry eggs. Completely well done and burnt around the eggs. Inedible. Lots of wait staff - you have to beg for coffee.

The room. I paid for a premium room but because I arrived early the hotel was completely full and I was exhausted. I took the first room available. A "Standard room." Ridiculous. The door almost opens on to the bed. Miniscule. You can barely move around especially if you were dumb enough to bring a suitcase. The head of the bed is three feet from the door, so anyone talking outside wakes you up because it's like they are in the room with you.

The bed. Queen size, which is fine. However I remember staying in youth hostels with more comfortable beds. Hard as a rock with some sort of ridge going down the middle. Can't remember sleeping on a worse bed.

Service: Put a do not disturb sign on the door so I could sleep away some of them jet lag, they knocked until i answered. Unbelievable. Came back at 2:00 today and room not cleaned. Was promised "Superior room" amenities, which were never delivered. (Maybe that's why he was knocking on my door...? We'll never know). Cleaning staff doesn't knock, they just opened my door.

I'm glad people had a good experience here. I found it terrible. Will not return.

Great hotel!
Reviewed 1 week ago

We stayed for a few nights in August in this hotel and we were truly happy with our choice. The hotel looks pretty new and quite stylish, rooms are perfect: more spacious than the average and with wooden floors, not carpeted! Bathroom also had all the necessary amenities. The huge plus of the hotel is the location, 2 minutes walking from Earl's Court tube station (which gets you literally everywhere in London) and right in the middle of an area with lots and lots of restaurants, pharmacies, supermarkets etc.
The only 2 remarks we can make are the following:
- aircon was broken when we visited but luckily the weather was mild enough. The hotel anyway failed to notify us in advance and I actually learned it by reading some newer reviews few days before leaving. Since the problem was not going to be solved in time and the failure occurred more than a month before our visit, a professional behavior would have been to notify us tempestively in order for us to choose whether to keep the reservation or to cancel it. Learning about the failure just a couple of days before leaving leaves you in a difficult position as booking any other hotel in busy times of the year is nearly impossible.
- Breakfast was good but kinda repetitive and missing some of the favourites such as pancakes or waffles.

Cozy, superb location
Reviewed 1 week ago

Stayed there for a 3 nights in October. The hotel is very cozy and looks small, not overcrowded though location is exceptional. Walking distance to everything, for London this is fantastic.
The staff is welcoming and friendly, the bed is comfy. So, long story short, I enjoyed my stay a lot. Recommend Indigo for solo and couples, I would suggest the rooms are too small for 2 not being a couple.

Nice Hotel
Reviewed 1 week ago

Stayed here on business and paid £250 which was reasonable for London, especially when Tottenham were playing Inter Milan the same night. The hotel is situated to Earls Court station so very handy for Ken’s. The staff were very welcoming and helpful upon check-in. The room was clean and of a good size with a flat screen tv at the end of the bed. The hotel is run by an Italian family but didn’t dine in the restaurant, food looked lovely though. Bar was nice good selection of beers/ales. Had a really good nights sleep and breakfast was cooked to order and one of the best I’d had for a while. I even had the pleasure of Craig Revel Horwood in the restaurant for breakfast! I would certainly recommend this hotel and will check it out next time I’m in London.