High Road House
What We Love
- Welcoming, helpful staff that knows the area well
- All guestrooms are triple-glazed so even those overlooking Chiswick High Road is quiet
- The public spaces are littered with designer furniture
What To Know
- The downstairs game room is often reserved for children’s parties
- It’s only a 20-minute drive from Heathrow Airport
- Guests must comply with the House rules (see the Details tab for more information)
- Free WiFi
- Room Service
In leafy, village-like Chiswick, a 25-minute tube ride from Westminster, High Road House is the Soho House Group’s chic west London outpost. The interiors are courtesy of design guru Ilse Crawford, founder of Elle Decoration UK. The lobby’s flagstone floors, spotlit ceiling and flickering candles set a calming tone as you step in from busy Chiswick High Road. Whitewashed wood-paneled corridors are lined with heavy brown and black striped carpets and hung with half globe lights from Woka in Austria. The public areas showcase design talent: White balloon lampshades by George Nelson, heavy wooden tables custom-made by Willie Nickerson, and Thorsten Van Elten’s popular hard-back Sorgenfrei chairs.
Bed and Bath
The guestrooms have a Scandi-chic look with sea grass–matted floors and whitewashed wood-paneled walls. Simple pegs and hangers create a space-saving wardrobe on one wall, and they’re strung with handy amenities including a hot water bottle and straighteners. Enormous kingsize beds are topped with angora, cashmere and wool duvets, down pillows and handmade woolen blankets. White-tiled bathrooms have rain showers and brilliant Cowshed bath products, and there are well-thought-out little extras everywhere, from the mini Kilner jars full of tea and coffee to the free products you can take away like mouthwash, deodorant and lip balm. Room categories range from the (deceptively spacious) Tiny to the Playroom, which features a freestanding tub in the bedroom.
Settle in for a pre-dinner cocktail at the cozy bar by one of the cast iron Belfort stoves before heading through to the dining room, where hand-printed lino-blocked Marthe Armitage wallpapers cover the walls and complement custom-made benches from George Smith. The downstairs game room has a gentlemen’s club feel, with worn red leather Chesterfields, wooden floors, a pool table and a fussball table; even if you don’t have time to stop in for lunch at the hotel’s brasserie, it’s worth popping in just to check out its beautifully tiled floor. While there’s no gym or spa on-site, you get a free pass to the nearby Hogarth Health Club to use the mood-lit swimming pool, sauna and steam room.
In the Area
Chiswick High Road is packed with eateries such as hipster sourdough pizza joint Franco Manca and Michelin-starred Hedone. And just around the corner, Turnham Green Terrace is home to Charlotte’s Bistro and Foubert’s, an ice cream parlor that has been serving scoops to west Londoners since 1978. With a location so close to the Thames, a riverside stroll and a pint in a waterfront pub are a must. Hole up at the Black Lion, with its roaring fires, cozy candles and cracking food. Fullers Brewery is nearby for a tour and tasting, as are the Royal Botanic Gardens in Kew, or browse the boutiques on Devonshire Road, making time to stop in at the three-story antiques emporium The Old Cinema, right next door to the hotel.
How to Get There
We didn't stay here but visited for breakfast a couple of times. Day one: Smoked salmon & scrambled eggs, haddock hash & fried eggs. Day 2: Smoked salmon & scrambled eggs, poached eggs on toast. Excellent service with a smile, not cheap but fair value for money. Go there or be very square.
Booked to dine with friends on a Saturday night. Table wasn't ready upon arrival which was our only disappointment (along with the usual London service charge). When seated, service for the evening was great - efficient and friendly. Free bread was amazing (so much so we got a second loaf!). We shared a baked camembert as a starter as well which was tasty. Mains were all served promptly; good portion sizes and flavour. Overall it was an enjoyable meal and one we would return for again in the future and can recommend.
Food is always stunning alongside staff members who always are welcoming. Last visited the beginning of this month for food and drinks with the expected service given. If a member you will benefit from Sunday’s and Monday’s as it’s 50%
A slightly awkward evening to say the least.
A good friend of mine had previously attended the High Road House for the ‘Sunday Feast’ - it looked delicious therefore I decided to book a table with my two friends the following weekend.
I had been emailing the management and then was telephoned by a very nice lady confirming my reservation.
Upon arrival, we were escorted up the stairs and were seated. My friend, Thomas asked the waiter, Tony, for a bottle of wine and he responded “could I please have your members card?”, awkwardly we looked at one another and I said to Tony “we were not aware that we were not able to attend unless we were a member - no one asked me for a membership number?”.
Suddenly the lady, Megan, who had previously been quite pleasant at the door charged over and was very rude saying “you should not be here, sorry guys but this is a members club - I’ll have to look into this...”. She walks away leaving us to feel extremely unwelcome and almost as though we were in the wrong when it was evidently their error.
For the rest of the evening, Megan, shared a few conversations with other colleagues whilst pointing in our direction. She did not share any eye contact with us all night - nor did she come across after her little speech to apologise for the situation.
Later in the evening, Megan, comes across and, with such an attitude, asks me to move out of the way as I was seated in front of drawer - again, still no eye contact - I make a comment to my friends regarding a photograph and she immediately says “no photos guys - it’s a members club”. Still no eye contact.
I felt very upset by this situation. She had me and my two friends made to feel unworthy to be in such an establishment and we were still paying customers who deserve to be treated with respect.
Megan’s overuse of the word ‘guys’, combined with the fact she was wearing filthy Stan Smith Adidas trainers and her general hostile approach and appalling behaviour would discourage me from ever considering buying a membership or encouraging any of my piers or colleagues.
The sheer fact that this lady’s attitude, to us, changed as soon as she knew we were regular people was truly shocking - she, herself was there as a working class woman serving the more fortunate. The word ‘irony’ springs to mind.
I, of course, addressed Megan at the end of the evening - an opportunity for her to truly apologise for the way she made us feel - she said “we let you stay, normally we would kick people out that were not members”. I say no more.
On a positive note, Tony (our waiter) was exceptional - he sat down and apologised to each of us for the mishap and for the behaviour of his colleague, Megan.
Thank you to Tony and to the lovely ladies at the ground-level reception.
The High Road Brasserie is one of the best places to come for lunch or dinner in London. The staff are always fantastic and the food outstanding...their Poulet frites was to die for. Thank you High Road House once again for a lovely visit, we'll be back soon!