High Road House
What We Love
- Welcoming, helpful staff that knows the area well
- All guestrooms are triple-glazed so even those overlooking Chiswick High Road is quiet
- The public spaces are littered with designer furniture
What To Know
- The downstairs game room is often reserved for children’s parties
- It’s only a 20-minute drive from Heathrow Airport
- Guests must comply with the House rules (see the Details tab for more information)
- Free WiFi
- Room Service
In leafy, village-like Chiswick, a 25-minute tube ride from Westminster, High Road House is the Soho House Group’s chic west London outpost. The interiors are courtesy of design guru Ilse Crawford, founder of Elle Decoration UK. The lobby’s flagstone floors, spotlit ceiling and flickering candles set a calming tone as you step in from busy Chiswick High Road. Whitewashed wood-paneled corridors are lined with heavy brown and black striped carpets and hung with half globe lights from Woka in Austria. The public areas showcase design talent: White balloon lampshades by George Nelson, heavy wooden tables custom-made by Willie Nickerson, and Thorsten Van Elten’s popular hard-back Sorgenfrei chairs.
Bed and Bath
The guestrooms have a Scandi-chic look with sea grass–matted floors and whitewashed wood-paneled walls. Simple pegs and hangers create a space-saving wardrobe on one wall, and they’re strung with handy amenities including a hot water bottle and straighteners. Enormous kingsize beds are topped with angora, cashmere and wool duvets, down pillows and handmade woolen blankets. White-tiled bathrooms have rain showers and brilliant Cowshed bath products, and there are well-thought-out little extras everywhere, from the mini Kilner jars full of tea and coffee to the free products you can take away like mouthwash, deodorant and lip balm. Room categories range from the (deceptively spacious) Tiny to the Playroom, which features a freestanding tub in the bedroom.
Settle in for a pre-dinner cocktail at the cozy bar by one of the cast iron Belfort stoves before heading through to the dining room, where hand-printed lino-blocked Marthe Armitage wallpapers cover the walls and complement custom-made benches from George Smith. The downstairs game room has a gentlemen’s club feel, with worn red leather Chesterfields, wooden floors, a pool table and a fussball table; even if you don’t have time to stop in for lunch at the hotel’s brasserie, it’s worth popping in just to check out its beautifully tiled floor. While there’s no gym or spa on-site, you get a free pass to the nearby Hogarth Health Club to use the mood-lit swimming pool, sauna and steam room.
In the Area
Chiswick High Road is packed with eateries such as hipster sourdough pizza joint Franco Manca and Michelin-starred Hedone. And just around the corner, Turnham Green Terrace is home to Charlotte’s Bistro and Foubert’s, an ice cream parlor that has been serving scoops to west Londoners since 1978. With a location so close to the Thames, a riverside stroll and a pint in a waterfront pub are a must. Hole up at the Black Lion, with its roaring fires, cozy candles and cracking food. Fullers Brewery is nearby for a tour and tasting, as are the Royal Botanic Gardens in Kew, or browse the boutiques on Devonshire Road, making time to stop in at the three-story antiques emporium The Old Cinema, right next door to the hotel.
How to Get There
I've visited High Road House a fair few times over the years, but to be honest it is always very hit and miss with service and food.
It might be part of the Soho House group but I sense the Chiswick arm rests on its laurels because of this and there's a sense that this is enough! Unfortunately it wasn't on a recent visit.
A friend and I had decided to have some brunch and ordered a coffee. My cup arrived 3/4s full and a bit slopped around - given its £3.50 a cup I asked for a fresh full one from our waiter. Proper service would have immediately replaced and apologised.
However he looked surly, put out and asked what I wanted him to do! He evenrtually came back with my cup topped up.
Due to this poor exchange we decided not to stay and eat. This is why I find I am wary about returning as there is a slackness and lack of care. Maybe they pay their staff poorly, who knows. But unfortunately the service and what you get for what you pay is really not worth it.
Family spent a wonderful few days at the excellent High Road House in Chiswick.
Everything was excellent, facilities, food and bev, staff (especially staff), who went out of their way to make our stay special.
With the rain falling we decided to pop into the dry for a coffee. We know HRH for its culinary delights but as we had already eaten, food was not needed. The staff were friendly and welcoming, efficient but not as attentive as normal. Not a problem but 4 not 5*. Price was reasonable given the venue.
We didn't stay here but visited for breakfast a couple of times. Day one: Smoked salmon & scrambled eggs, haddock hash & fried eggs. Day 2: Smoked salmon & scrambled eggs, poached eggs on toast. Excellent service with a smile, not cheap but fair value for money. Go there or be very square.
Booked to dine with friends on a Saturday night. Table wasn't ready upon arrival which was our only disappointment (along with the usual London service charge). When seated, service for the evening was great - efficient and friendly. Free bread was amazing (so much so we got a second loaf!). We shared a baked camembert as a starter as well which was tasty. Mains were all served promptly; good portion sizes and flavour. Overall it was an enjoyable meal and one we would return for again in the future and can recommend.