4.0
Very Good 196 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
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building property condominium home residential area

Overview

Location

With a stay at Grange Portland in London (Bloomsbury), you’ll be minutes from Russell Square and The British Museum. This 4-star hotel is close to St. Paul’s Cathedral and Coca-Cola London Eye.

Rooms

Make yourself at home in one of the 18 guestrooms, featuring kitchenettes. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Take advantage of the hotel’s 24-hour room service.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby.

How to Get There

Grange Portland
31-32 Bedford Place
London, WC1B 5JH United Kingdom

Reviews

4.0 Very Good 196 Reviews
1st Prize
Reviewed 5 days ago

Hotel is OK. As others have suggested it's a bit of an Air BnB experience. You need to go to the hotel next door for breakfast and that's the reason for my review.
This wins first prize in being the worst ever breakfast experience I have ever had in London. I stay about 170 nights a year in London so I have seen a fair amount of hotel breakfasts.
The receptionist on the morning I attended 10th October is the only positive in this review. She wished me a Good Morning with a friendly smile and directed me towards the breakfast room.
I then stood at the door for 5 minutes awaiting a member of staff to seat me. They didn't. They walked by me on 8 occasions, ignoring me each time. I decided to sit myself down at a table.
There appeared to be 4 people working the room. A female member of staff ran around like a headless chicken carrying a clipboard. When I caught her eye and said "Excuse me" she replied with a stern "in a minute".
A few minutes later Ms Clipboard appeared again to take my order. It wasn't a pleasant experience. She really should try smiling and welcoming guests. It is called the hospitality trade after all.
So, tea and toast were delivered. Toast was cold, but hey, that's a small point. I then asked for some milk for my tea. Another female member of staff told me to go to the self service for milk (the big Vats used for milk on cereal). I asked for a jug and she seemed to sigh as she went to get it.
Cooked breakfast arrived.
Sausages were burnt. Beans were cold. Tomato was cremated,seriously, it was black. Decided not to risk the bacon or hash Brown and mushrooms.
I sat on for 10 minutes with the rejected burnt offerings to see if any staff member would ask if everything was OK (tends to happe in the hospitality trade). They didn't.
Before the reader thinks that I'm just a royal pain in the backside, the majority of the breakfast room seemed to have issues with the service.
As I left I told the nice receptionist that this was PROBABLY the worst breakfast is ever had. However, the staff that served it were DEFINITELY the worst I've come across.
As I said, the hotel had some shortcomings but it was fine. It's the breakfast experience that's the big negative.

Sadly lacking
Reviewed 2 months ago

I don't really know what niche this "hotel" serves in the wake of Airbnb. As others have said, it is not really a hotel at all but more like a rental unit. There is no manager on premises if you need help with anything. Staff don't speak English and our clueless. When I asked for recommendations on area restaurants I was told to "try the main road." If I want an apartment with no assistance on the ground, I can rent something with a real kitchen as opposed to a closet with a microwave. Breakfast featured unfailingly stale rolls--we stayed here a week and there was no day when they weren't stale. Chose this because there was a triple for 3 people, but the third bed was a set of steel rods with an inch mattress--I wouldn't wish it on my worst enemy. And, despite paying for a triple, never had cups, towels, etc. for three, despite asking for this repeatedly. Just disappointing all around.

Would Return
Reviewed 3 months ago

Stayed for two nights for work.
Lovely hotel- very friendly, helpful staff. Good breakfast - delicious selection of fruit and high quality jams.
Very nice, large room- quiet area yet 5 -10 mins walk from Holborn and Russel Sq tubes.
Yes, it was hot in room as it was very hot when I stayed, but the windows open and I had a fan. It was fine.
Wifi very good.
Would definitely return.

Friendly staff and close to tube
Reviewed 3 months ago

Stayed here for work. The hotel is located just off Russell Square in a quiet street. The staff were friendly and professional. The room was spacious and also had a mini kitchen. The bed was comfy. The only downside is that unfortunately there is no air conditioning but the windows open and a fan was provided.

Breakfast is served in the sister hotel nextstore. There's a good range of fresh fruit, pastries, cheese and cooked meats as well as a full English.

I'd stay here again just not in peak summer season.

Better than expected
Reviewed 4 months ago

I booked here for a business trip but had been quite limited as to the area and hotel I could choose through my company so I wasn’t sure what to expect. I was pleasantly surprised.

The suite was massive with a huge bed, kitchenette and full size bathroom. The room was very clean.

The staff were really helpful and went the extra mile at all times. Breakfast was good, although it was in a neighbouring Grange hotel.

I’d book again without hesitation for a leisure trip. The area is beautiful and is like stepping back to the Regency era.