4.0
Very Good 190 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
building property condominium home residential area

Overview

Location

With a stay at Grange Portland in London (Bloomsbury), you’ll be minutes from Russell Square and The British Museum. This 4-star hotel is close to St. Paul’s Cathedral and Coca-Cola London Eye.

Rooms

Make yourself at home in one of the 18 guestrooms, featuring kitchenettes. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Take advantage of the hotel’s 24-hour room service.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby.

How to Get There

Grange Portland
31-32 Bedford Place
London, WC1B 5JH United Kingdom

Reviews

4.0 Very Good 190 Reviews
Good Location, Nice room but really just an ApartHotel
Reviewed 5 days ago

Room was good and had all the room amenities you'd expect. I got a good night's sleep.
However, note that the rooms have single glazing and the rooms at the front of the hotel are actually quite noisy. The rooms at the back are fine.

Hotel is a it of a misnomer. It's basically just an old house with rooms converted into bedrooms. There's no restaurant, bar, lounge etc. Grange have other similar properties in the street and I believe one of those will serve breakfast.

The area is safe, has a reasonable selection of restaurants and shops and is close to tube lines and bus routes.

Additional charges, poor service.
Reviewed 2 weeks ago

Disappointed on a couple of points. Firstly, tax (VAT) was, to my surprise, excluded from the booking total charge but was then added on at reception when I came to pay. Further, the receptionist blamed my company's travel booking department despite them not being responsible for the error. I found this dishonest and disappointing by the hotel. I was still made to pay the higher charge. I was then told I needed to pay another additional charge (surcharge) if I wanted the cooked breakfast. Again, I was not made aware in advance as the booking was priced to include breakfast - why have an extra hidden charge at the point of check-in? Again, when I questioned this I received a very 'cold' and unhelpful response along the lines of "sorry but like it or lump it" from the receptionist. All these extra/hidden charges when you arrive at a reception check-in desk are not acceptable, and the customer service when I challenged these was extremely poor. It's a shame as the hotel is quiet nice and is in a relatively good position in London but my experience was overall a poor one for the reasons stated.

Lovely location, classic and comfortable hotel
Reviewed 2 months ago

Situated on a lovely classy London street in a great central location, this hotel is charming, classic and comfortable.

I was upgraded to a double from a single and the room was very spacious and for the most part really comfortable. Like other reviews have said there is also a very small kitchenette which is unusual but particularly useful for solo travellers who would rather eat in the comfort of their own room rather than book a table for one!! Whilst basic, it had plates, cutlery, a microwave and fridge.

What was great?

Location absolutely brilliant in a really pretty and relatively quiet street but nearby to loads of attractions, restaurants etc.

Double rooms are really spacious and I think you'd be hard pushed to find anything of a similar size in London.

It had all the stuff you'd expect of a decent hotel - large bed, good size bathroom with toiletries and fluffy towels. It also had extras - a stereo and kitchenette.

My room was really quiet (but it wasn't street facing which I know some are).

Not so good?

It was very classically decorated and a bit shabby in parts - the net curtain in the bathroom was very tatty and ripped. There was a water stain on the ceiling. Although the room itself was very clean.

The tv wasn't of the best quality and there was a scratch on the screen.

Whilst the reception staff were nice enough, no information was given on check-in - where breakfast was etc.

I've rated it a 4 rather than a 5 for th3se reasons but all in all I had a wonderful stay and would definitely return if in the area.

Great location
Reviewed 2 months ago

Nice hotel, close to russel sq and holburn Piccadilly line stations, 1 hour direct to heatrow. Large Triple room with king size bed, sofa bed and small kitchen. Full English breakfast included in good rate. Friendly staff. Close to lots of restaurants at Holburn and just 2 stops to Covent Garden

First timer
Reviewed 2 months ago

First time to stay in this particular hotel. Room was spacious and clean, check in was smooth. Wifi was a bit temperamental. Small kitchenette- useful and concealed behind cupboard doors. Staff- some seemed to have started their employment during my 3 day stay and so induction was going on. Only real problem was that breakfast was served at another hotel next door- the Clarendon, so one had to go outside for the short walk, come rain or shine.
Prefer everything under one roof.