4.0
Very Good 3574 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
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conference hall desk office

Overview

Location

A stay at DoubleTree by Hilton London West End places you in the heart of London, walking distance from Russell Square and The British Museum. This 4-star hotel is close to St. Paul’s Cathedral and Coca-Cola London Eye.

Rooms

Make yourself at home in one of the 226 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area and complimentary use of a nearby fitness facility.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events.

How to Get There

DoubleTree by Hilton London West End
92 Southampton Row
London, WC1B 4BH United Kingdom

Reviews

4.0 Very Good 3574 Reviews
Present from friends
Reviewed 9 hours ago

Not a bad hotel at all,rooms the one we had a very good size for London hotels.
Quite a good location to west end theatres,Covent garden etc.Bar lunches really good and tasty and the same goes for the breakfasts.Staff pleasant and professional.

Enjoyable Stay
Reviewed 2 days ago

Booked this hotel for 3 nights and upon arrival was allocated a ground floor room. What greeted us was a dark dingy room with scaffolding up at the windows! Was slighted insulted that the hotel expected us to accept this room bearing in mind the length of our stay and certainly not after paying over £400 for a special birthday weekend!

However we complained and were immediately moved to a much nicer room on the 5th floor which was light and airy and considerably quiet even though it faced the road. No problems with hot water either !

Breakfast was very good and I feel like I need to make a special mention about the lovely lady (sorry should have asked her name but she wore her hair in bun) who was so friendly to all the guests every morning and couldn’t be more helpful. She is an asset to the hotel and should be rewarded accordingly.

Bar staff and drinks also very good as was the perfect location of this hotel.

Bad start great ending !

Don’t really know?
Reviewed 3 days ago

I mean it wasn’t overly bad but it wasn’t good!
Upon check in I gave my name and they said they didn’t have anyone so gave them the confirmation number and they said oh the names were muddled around so my surname was down as first name and first name down as surname? Now surely it doesn’t take a genius to work that out anyway when I firstly gave my name? The room was basic. Turned the shower on and it was spraying out from all directions freezing cold, a guy came to fix it and was in the bathroom for 15 minutes? Don’t get why we couldn’t have just moved rooms I then went into the shower and it was warm but then turned cold within 5 minutes... and there was a pen randomly put in the crack of the vent?! also something I noticed there was no bible? I’m not religious but that was the only hotel I’ve stayed in which does not have a bible in it...

Kadi put a smile on my face every morning!
Reviewed 3 days ago

Good hotel in great location. Friendly staff. We got a room upgrade, which we appreciated. The room was of good size and quiet, the bathroom ok. I had been kind of worried after reading some reviews here, if we had made the right choice, but was pleasantly surprised. What really made the hotel stand out for me was lovely Kadi, who greeted us every morning at the breakfast area with a big smile! She deserves a 7 star rating. And breakfast was also very good (better than in some other Hilton hotels).

Family room in theatreland
Reviewed 6 days ago

Great location, well positioned for a lot of sights. Family room ( for 3) was more than adequate as we were out 12 hours a day

Breakfast was great and set us up for the day and the staff were brilliant