4.0
Very Good 3643 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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conference hall desk office

Overview

Location

A stay at DoubleTree by Hilton London West End places you in the heart of London, walking distance from Russell Square and The British Museum. This 4-star hotel is close to St. Paul’s Cathedral and Coca-Cola London Eye.

Rooms

Make yourself at home in one of the 226 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area and complimentary use of a nearby fitness facility.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events.

How to Get There

DoubleTree by Hilton London West End
92 Southampton Row
London, WC1B 4BH United Kingdom

Reviews

4.0 Very Good 3643 Reviews
Mid-week break with husband
Reviewed 1 day ago

I was slightly disappointed when entering our room as it was not what I expected. The room was small and the bed was not easy to get out of as it was up against a wall so I had to climb over my husband to get out. View was poor, scaffolding is not pretty to look at. There was no bath but the shower was adequate however, the wash basin filled with water even when the plug was not being used. The room itself was clean and comfy and it fit the purpose that we needed, a good nights sleep after a days walking and sight seeing.

Amazing Experience
Reviewed 1 day ago

Dined at this Hotel after years of absence (previously, when called the Bonnington Hotel, the food was awful) and was pleasantly surprised by the High quality of the food and by the care offered by the management for guests who have dietary issues. And also spent some time in the bar which is warm in atmosphere with very helpful waiters and a good selection of beers. A place to definitely revisit.

Wonderful location, very comfortable
Reviewed 2 days ago

We really enjoyed the hotel overall. Great location near British Museum. Close to three different tube stations for maximum flexibility. Highly recommend for families. Plenty of reasonable eating options without tons of tourist traffic.

Premium room was like a room you’ll get in a dingy hotel
Reviewed 2 days ago

I booked a premium room , for a family of 4. The room was in a very poor condition. The carpet had rolls several places on the floor. It was coming out from the corners. The door frame had cracks several places and to top it off the door chain was flimsy and hanging by only 1 screw. The heating was not working in the room. I made complain about this to the staff and they said we don’t have any other room that is as big as this one. And heating the guy said since it’s a big room it’ll take time for 4 nights it took its time but didn’t worked. I like to mention that I am a Hilton Gold member. So you can imagine the level of service.

Very disappointed
Reviewed 4 days ago

Myself and my family came for a trip to London. We booked the double tree hotel by Hilton in the west end. It was quiet expensive for 2 nights so expected it to be a great hotel. The staff at the reception were so nice and couldn’t have been more kind. However, our room was tiny and the springs on the pull out bed were horrible and it was nearly impossible to sleep in the bed. The bar staff were just so rude to us and actually quiet mean. I will never return to this hotel again.