Dorset Square Hotel
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Dorset Square Hotel is in the heart of London, walking distance from Madame Tussaud’s Wax Museum and London Business School. This 4-star hotel is close to ZSL London Zoo and Buckingham Palace.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Spa, Wellness & Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. English breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
How to Get There
I stayed here for a work trip to London in March and it was a nice retreat. Very nice rooms, breakfast included, and two blocks from the Marylebone tube station. It would have been a perfect place to bring my wife, so I might need a return trip.
We'd been let down by an apartment we'd booked and found ouselves without accommodation at 6 am after a 26 hour flight. In a moment of inspiration, I phoned Dorset Square, who said they didn't have a room ready at this moment but would - in an hour!!! We were over the moon and arrived to a warm welcome, a glorious room, and the most wonderful position possilble in busy London. To say this hotel tops them all is no exaggeration. The decor designed by the brilliant Kit Kemp is simply glorious, and she's included not only great visual beauty but everything possible for your comfort. Dorset Square staff, you more than made up for the disappointment and shock we felt when we arrived and found our accommodation (awful anyway) hadn't been cleaned or made ready for us. Thank you!
My husband and I stayed for two nights in December for our wedding at the Old Marylebone Town Hall around the corner. We had originally booked a room at a grand landmark London hotel, but stumbled across the Dorset Square Hotel and changed our plans. We were so pleased that we did! What the hotel lacks in size, it more than makes up for in cosines and English charm and is perfect for a winter stay. The quirky cricket theme was a hit with my husband who also loved the fact that as guests of the hotel we were allowed access to Dorset Square (the original home of Lords) across the road. The Marylebone Room, with its grey flannel walls, is reminiscent of an English gentleman’s study, with some feminine touches. The bed was sumptuous and comfortable. The only luxury missing was a bath tub, but it is understandable that size does not permit. The friendly and welcoming staff provided excellent, understated service and could not have been more helpful and kind. We were so happy with our choice and will be back to stay on our next trip to London.
On the plus side, the room was very clean and the bed was really comfortable. The concierge staff were very helpful and cheerful and the breakfast was good (if not exactly generous with the portions). We had nice views of the square and blackout blinds meant we slept well. The complimentary glass of fizzy on arrival was also a nice touch.
However, despite it being advertised as a deluxe room, with a charge of £360 per night, there were no bottles of water in the room on arrival, no tea / coffee making facilities provided routinely (I had to ask 3 times before I got a coffee). I know it's a preference thing (I prefer a bath), but we only had a shower rather than a bath and a soak after a day's walking would have been fantastic. Room had good views, but rather than having a tailor's dummy as part of the decor, and a random floor lamp in the narrow floor space next to the bed that I tripped over in the dark, I would have preferred attention to things like refreshments in the room when we arrived (room service left a small bottle of water each in the evening). I have stayed in a different hotel in the area twice before. This room was £75 more expensive but was not on a par with the other hotel, let alone £75 worth of better.
Note - it's not possible to post an edit to review but I want to demonstrate that the hotel's GM Sabine reached out to my regarding my below review the day after it was posted and righted my disappointing intro to the Dorset Square Hotel.
After seeing my review Sabine emailed me and wanted to make sure I enjoyed the remainder of my stay (2 more nights). She offered me a comped upgrade to their Marylebone Suite, which blew room 407 out of the water. I GREATLY appreciated her and the rest of the staff taking the effort to make the change while I was still a guest.
The new room makes a huge difference and I'm happy to report I'll keep seeking out Firmdale properties when I travel to London for work, Thank you!
I LOVE Kit Kemp hotels. Live in SF, travel to London for work a fait bit. Last time I stayed at the Knightsbridge Hotel and it as lovely there.
I was expecting a lot from Dorset Square.
I had requested an early checkin and also paid to upgrade my room to a Luxury in advance.
Arrived jet lagged from SF about 1. Room not ready. It ended up being not ready until about 20 min before normal check in hours. I felt the customer service at the front desk was lacking.
I got to my room, 407, and it is SHOCKINGLY small. There's not enough spare room to even have a luggage stand. The shower is so small that when I'm in it my face is about 8 inches from the wall. Can't imagine how a large man could fit.
The location is nice - it's about 10 min walk to Baker Street and the hub of Marylbone, which is lovely.
Overall, the amazing design of the hotel doesn't make up for what it lacks and I wouldn't recommend staying here. I'm here for another 2 nights and not looking forward to it. In fact, being cooped in this small room is a blight on my work trip.