Excellent 380 Reviews
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  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Restaurant
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A stay at Crowne Plaza London – Kensington places you in the heart of London, minutes from Natural History Museum and Royal Albert Hall. This 4-star hotel is close to Buckingham Palace and Big Ben.


Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events.

How to Get There

Crowne Plaza London – Kensington
100 Cromwell Road
London, SW7 4ER United Kingdom


Over night stay for concert

We stayed at this hotel during the week of school half term. We expected that it would be busy and it was. One of the two lifts were out of order. Rooms were lovely, spacious and clean. Bar service was very good and barmen were efficient and friendly. We decided to eat in the restaurant before we went out. The waitress was very poor. She struggled to take our order. We had to double check with another waitress that our order was correct. Starters and mains came together. So mains were sent back. When they did arrive it was cold so was sent back to be warmed up in the microwave. Overall a poor service. However another waiter started his shift and brought complimentary drink. After our concert we returned to the hotel and again the bar staff were excellent. Breakfast was very busy. We ordered kippers which was very small and took a long time to be served. The waiter struggled to understand us when we asked for jam. It was his first day and he was just left to get on with his job. He tried really hard to help.

Great hotel in a great location

We've been to London many times over the years but this was our first stay at the Crowne Plaza Kensington and we were very pleased with our stay. The hotel is in a great location just a few walking minutes from all the major museums and literally across the street the South Kensington tube station. The rooms are spacious especially by London standards. The two level suite with its interesting layout is ideal for families with kids. The club lounge is small but well-stocked and serves its purpose and the staff was very friendly. We'll certainly consider this hotel again for future visits.

Family Hotel Best Location

Great hotel in probably one of the best location. Probably one of the few if not the only hotel around Gloucester Road with family rooms. Room, bed and bathroom all very clean. Breakfast have a very good selection of continental and English. Will definitely consider coming back to this hotel.