79%
Members Recommend
-1.0
Terrible 1599 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • On the Thames but away from the action, this is a different London hotel experience
  • Supremely comfy, well-appointed rooms
  • Quiet atmosphere is better suited to couples in search of R&R than party fiends
  • Stunning Art Deco–meets–modern bar and restaurant
  • Jetset-glam style, from the passport-shaped key cards to the in-room notepad stationery
  • READ MORE: How to see London for free

What To Know

  • Location in Battersea makes this hotel better for a relaxed break or second-time London visit
  • Deluxe Rooms are the only category without river views
  • Mobile phone reception is patchy because of its proximity to the heliport
  • The glow from the bedside light switch cannot be turned off
  • Free WiFi
  • Pets are not permitted
  • Children 15 and under are not permitted in the spa; children 16 and over must be accompanied by an adult

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lobby Lounge building lighting tourist attraction

Overview

The Review

A stay at Crowne Plaza London – Battersea places you in the heart of London, convenient to Stamford Bridge Stadium and Imperial College London. This 4-star hotel is close to Harrods and Royal Albert Hall.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a sauna, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

Crowne Plaza London – Battersea
London's Vertical Gateway
London, SW11 3BE United Kingdom

Reviews

Annual trip to London means Crowne Battersea!
alicek9333

Each time my husband and I visit London, there is no difficulty selecting our accomodation. We do not hesitate in booking our stay at Crown Plaza- Battersea. We usually visit around our wedding anniversary date, and each time this fabulous hotel exceeds our expectations. The spa and wellness facilities are luxurious and beyond 5 star, providing a range of choices for relaxation including spa, sauna, steam room, showers, and jets relaxation chairs in the massive spa (more like pool) area. The rooms provide everything you need to feel relaxed and comfortable, including slippers, robes, ironing boards tvs in the bathroom, heated floors, heated towel racks, the most comfortable pillows and doonas, and the list goes on.... We are rewarded for our loyalty, as we are often greeted with some special treats and drinks upon arrival- this gesture makes us feel welcomed and valued for our ongoing stays at Crowne Battersea. There are beautiful shops nearby, delivery available if needed, Chelsea (affluent neighbourhood) right around the corner, not to mention being situated on the beautiful River Thames! London City is not too far away, being able to recognise in the distance, recognisable London landmarks including the London Star Wheel. Buffet breakfast was delicious, and included a menu also, allowing guests to order from an assortment of freshly created chef dishes. Buses are not even 400 metres outside the hotel, taking you to areas like Earls Court (near South Kensington), otherwise Clapham Junction station is not too far, where there is also a buzzing scene of bars, restaurants, and club. Thank you for your excellent service, facilities, and hospitality Crowne Battersea! My husband and I are counting down the days til we come back again!

Birthday Spa Surprise
happytraveller403

My Children surprised me with an overnight Spa trip to this hotel and it was absolutley outstanding.

Having read some of the other reviews before writing mine, I do wonder if they drafted in a whole new team especially for our stay! Everybody we encountered from check in staff to restaurant staff, were fantastic. The manager went out of her way to assist my daughter in making my visit spectacular. Our room was upgraded and there was a birthday cheesecake and fruit awaiting my arrival. The Spa and massage I recieved, again wonderful and worth every penny. Please do not be put off by the bad reviews.

This hotel was outstanding and if I ever do a staycation, I will return.

Hopeless and terrible
JenKeepers

We went to the cafe as we were early for a helicopter flight. We ordered food, it didn't arrive. I requested (very politely after a 25 minute wait) that if possible the food could be delivered. It didn't arrive. So we went for our helicopter flight having asked them to hold our order, which they did.

On return we had (a) steak so tough it could have been worn shoe leather (b) greasy sprouting broccoli (not the cauliflower ordered) and (c) a microscopic bit of salmon instead of the smoked salmon sandwich. A polite notification to staff elicited neither the offer of replacements or a refund.

Under no circumstances use this cafe if you want decent food accurately provided, at not ridiculously inflated prices and served in reasonable time. Bring sandwiches if you are taking a helicopter flight, because this is the only facility anywhere reasonably near the heliport.

The cafe staff did try to be helpful but clearly without result.....