3.5
Average 1613 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A super-central luxury hotel set in a former magistrates' court
  • Dining at Silk Restaurant, with the original courtroom furnishings from the trials of Oscar Wilde, John Lennon and Mick Jagger
  • Heading to the basement to unwind with some time in Sanook Spa's heated indoor pool
  • Gazing over the twinkling London cityscape from the retro Soho Sky Terrace

What To Know

  • Only a couple of minutes away from the Oxford Circus tube station and Oxford Street
  • Very close to Mayfair, Soho and the West End neighborhoods
  • Free WiFi is known to be slow

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property living room house home Suite Bedroom loft condominium Modern

Overview

A five-star hotel in a historic courthouse, with a perfect location where Mayfair, Soho and the West End meet

The Lowdown

As you may have guessed from its name, Courthouse Hotel occupies a Grade-II listed magistrates’ court. But far from being old and stuffy, this luxe five-star hotel has given its historic home a contemporary twist. Up on the roof, you’ll find Soho Sky Terrace, a unique hideaway above the city with a retro-chalet vibe, while the basement houses Sanook Spa, complete with a heated pool, sauna and fitness room. There’s even a private cinema, with showings on Saturday nights.
There are still plenty of original features to be found, however, such as the judge’s bench, dock and witness stand, on display in Silk Restaurant, and the old prison cells, which now provide the bar’s VIP seating area.For more historic charms (and modern treasures, too), simply head out your front door. Sitting right where Mayfair, Soho and the West End meet, the hotel is just steps from Oxford Street, Regent Street and Carnaby Street, and many of London’s iconic attractions, theaters, restaurants and shops are within walking distance.

Rooms

The contemporary guest rooms feature a neutral color palette that combines rich earth tones, such as chocolate-brown and claret-red. Deluxe King rooms are a bit more spacious than the Superior King rooms, and boast a super-king-sized bed, but otherwise share the same modern amenities and stylish vibe.
Amenities- Air conditioning- Dual-line, direct-dial telephone- High-speed data port (laptop connectivity and web mail)- Flat-screen LCD satellite TV- Safe- Writing desk- Minibar- Entertainment system

Dining

Silk Restaurant offers Asian-fusion cuisine within elegant, oak-paneled walls and under a vaulted, glass ceiling. The building’s history as a magistrates’ court is evident here, with the original judge’s bench, dock and witness stand providing unique focal points. Carnaby Brasserie sits opposite vibrant Carnaby Street and is open for lunch, afternoon tea and dinner, while the Soho Sky Terrace offers an unusual retreat overlooking the city’s rooftops. This unique destination takes inspiration from a 1950s ski scene, with candle-lit lanterns, vintage posters and soft lighting. Downstairs, The Bar offers a further insight into the building’s history, with the reincarnation of the original cell blocks as VIP rooms.

Spa

Sanook Spa offers a haven of peace and quiet, every day between 10am and 7pm. You’ll find a heated indoor pool here, as well as a sauna and fitness room. A range of relaxing treatments are available, from facials to massages.

Location

Courthouse Hotel occupies an enviable spot in the center of London, where the West End, Soho and Mayfair meet, just minutes from Oxford Circus tube station. You can count the iconic department store Liberty’s and The Photographers’ Gallery as your immediate neighbors, while the London Palladium, Carnaby Street and Regent Street are all just a stone’s throw away. This part of town is a destination for shopping and entertainment, with cafés, bars, restaurants, theaters and clubs around every corner.

How to Get There

Courthouse Hotel
19-21 Great Marlborough Street
London, W1F 7HL United Kingdom

Reviews

3.5 Average 1613 Reviews
The Beds are Purgatory and Values are Shot to Pieces
Reviewed 4 days ago

My second time staying at the hotel as I attend a monthly event there.

After checking in at noon, I was given the key to my first room which was quite simply worn out. It also backed on to the lift shaft which never bodes well.

After requesting a change, I was offered a free upgrade which was very welcome, until...

I went to bed, absolutely worn out, around 11pm after attending that afternoon and evening's event. Before I even got in the bed, I could see that the mattress was crippled...

Sure enough a quick lie down on the bed confirmed it, with that lovely feeling of tired springs digging in my back as I rolled in to the years old concave.

As it was late and I'd already unpacked, I had no desire to head back down to reception and move rooms, so the only course of action was to strip the bed and turn the mattress over. Nice!

Suffice to say this morning that I felt like I'd been run over by the not-so-quiet glass bottle bin wagons outside.

Having been asked if I'd enjoyed my stay, I explained all to the nice man on the desk, who informed me I should have come back down and moved room . . . not at that time of the night sir.

I informed him that I definitely wouldn't be staying here again, after which he said that I should come back and I'd be offered a refurbished room.

Sorry, you are completely missing the point. As a business, you shouldn't be taking over £200 off me and putting me in a room like that, knowing full well how bad it is.

Value it is not.

It is one of my pet hates that companies operate like this and then offer a shallow apology after the fact.

Do the right thing by your customers in the first place, without trying to reap every penny you can whilst we fund the upgrade of your hotel.

Over priced, bad service and rude staff - do not waste your time!
Reviewed 4 days ago

Myself and a friend went for an drink after work and we were greeted by the sullen manager who ignored us for about 2 1/2 mins, even though we were standing right in front of her saying excuse me. Finally she allowed us in and there were no tables available but we were happy to sit at the bar. You would think sitting at the bar you would get served quickly but this was not to be. The bar staff were too busy bickering with each other or cracking jokes to serve. We asked one guy if he was free and he just looked at us, said no and walked away! We paid for our drinks as we went but by the last drink I said I wasn't paying the service and asked if it could be removed from the bill - we only ordered g&t's and sat at the bar, there really wasn't much service involved. The barman held his hands up and said I would have to go find the manager. I would have to go FIND the manager!! I found the still sullen manager and asked her if she could remove the service charge. She took it from me without a word and threw it in the bin - she didn't seem to want to know why I was unhappy with the service. She printed off a new bill and shoved the card machine in my face with not a word of thanks. I will never return here. At £12 for a g&t, I would appreciate at least a please and thank you.

Tired and in need of a refurbishment
Reviewed 6 days ago

My boyfriend booked us here as part of a surprise trip to London for my birthday. Turns out he had also tried countless times to book in at their restaurant too but after never getting a response/booking, ended up taking me elsewhere for dinner.

Upon arrival, the receptionist seemed sweet enough however upon entry to our room (room 304) I was bitterly disappointed. The biggest disappointment has to be the bed itself, shot to pieces, you could sense it was so old and worn, both the single Mattresses that made our ‘super king’ bed were sunken causing us a generally uncomfortable nights sleep. This adds to a list of around 10 additional observations I made just in the room including: loose bathroom fittings, broken kettle & scales & electronic devices with FAILED PAT testing stickers on which in fact is ILLEGAL.

Other areas I noted was the spa. My boyfriend had also booked us in for a couples massage which was fairly pleasant but again the facilities just let itself down, dated, dirty and lacking any real maintenance. It’s not really a space you can unwind in after your treatment.

This wasn’t made very clear to us at the time but the rooftop bar at the hotel is NOT part of the hotel. We learnt this the awkward way after returning from dinner to go for an evening drink, only to be turned away by security & that he advised “booking in advance.”

All in all, I felt bad for my boyfriend as we’re currently saving for a house and he’d spent out as a treat for me when he should be saving. I was shocked to discover room only had cost him £225 for one night.

On checking out, we spoke to front of house who I believed was called Quinton. He was very sincere, approachable and took the time to listen & explain his take on why the hotel was in such need of attention and care. It would seem to me that whoever is buying up these hotels is neglecting them. He seemed to agree with us that the hotel is in great need of some maintenance & refurbishment. In looking to resolve the issue, he promise to be in touch in offering a complimentary dinner or afternoon tea.

We’ve only back home today but hope we’ll hear from him soon.

Unfortunately I can not recommend this hotel. It just needs a lot of money thrown at it to bring it back to any former glory.

Hotel fine but shame about my toiletries going missing
Reviewed 2 weeks ago

Hotel was fine, but unfortunately their staff have let them down.
I accidently left my toiletry bag in the bathroom. When I contacted the hotel a few hours after checking out, they asked me to email house keeping. I emailed them and then had to follow that up with a phone call the next day. It took a while for them to come back to me, but eventually they confirmed that my toiletry bag was found and that it could be collected by my husband a couple of days later.
My husband collected the bag, only to find that my Jo Malone hand cream wasn't in it, as well as 2 Estee Lauder products.
I am extremely disappointed that one of the staff members would take a guests belongings and furthermore, I was not too impressed with how this was dealt with. No apology and lack of empathy for the situation.
If you plan to stay here, don't be silly like me and leave something in the room.....as you may never see it again!

Bad Hostess
Reviewed 2 weeks ago

I went into rooftop bar and the hostess was very very rude. I was just checking to see if there was any availability and asked more then once like any normal human being. She relied and I qoute “Do not ask again”. Worst experience