Courthouse Hotel Shoreditch
What We Love
- The playful references to the property's jailhouse past
- A rooftop bar with expansive views over London
- Potent prison-themed cocktails at the main bar
- The spa’s cozy indoor swimming pool
What To Know
- Just a short walk from the Old Street tube station
- Despite the hotel's busy Shoreditch locale, guest rooms are insulated from street noise and very quiet
- There are 11 event spaces that can accommodate up to 800 people
- Free WiFi is slow and spotty
- Free WiFi
- Handicap Accessible
- Parking On Site
Following extensive renovations, the Old Street Magistrates’ Court and Police Station—where famous gangster brothers Ronnie and Reggie Kray were once imprisoned—is now the second London outpost of the luxury Courthouse Hotel. This 128-room property includes original details like wood paneling and stained glass windows along with playful reminders of the building’s past, while, at the main cocktail lounge, murals depicting long-gone “residents” displayed behind metals bars and former cells have been converted into private booths. This is the place to go for strong signature drinks like the Convicted, a mix of Woodford reserve, Cointreau, lemon juice, and maple syrup. Prison-themed dishes are on offer at the restaurant, located in the former courtrooms (also home to a private member’s club). If the pesky London weather allows it, head to the rooftop bar for panoramic views of Shoreditch. But if you encounter rain and fog, look to the hotel’s cinema, the two-lane bowling alley, or the spa’s heated indoor pool.
In the Area
Once-gritty Shoreditch in London’s East End is now among the city’s trendiest and most dynamic areas. Its appeal is the direct result of London’s best artists and galleries, which are moving in from the West End; now, entire sections—most notably Great Eastern Street—are dotted with striking graffiti. Start the day off at The Breakfast Club, a popular restaurant that doles out hearty morning staples like chicken and waffles. Afterwards, burn off a couple of calories on your stroll to Brick Lane, a favorite destination for fans of vintage finds. The street is also home to the Old Truman Brewery, a formerly derelict series of buildings that have been transformed into a hub for creative businesses, along with bars, restaurants, clubs, and a recently opened food market called Boiler House. For the fashion and design set, there’s Box Park nearby. Billed as the world’s first pop-up mall, this modern space features multiple stands for independent brands like Astrid & Miyu, a maker of handcrafted contemporary jewelry.
How to Get There
This hotel should be amazing (the building is great and it’s not cheap!) I booked a suite that should sleep 4 for 3 sisters. The room was lovely. The lobby and bar area lovely. Things are looking very good!
Unfortunately, however, the service was hopeless!
We dropped our bags at the hotel early and went out on return we were told our bags were in our room. They weren’t and they took about 15 minutes to ring them up, as they had been put with bags of people who had checked out.
The room was set up for 2 people only. I advised reception and ask that they make it up for three whilst we went out for the night. On our return a few extra random bits of drinks stuff and some extra shower gel has been dumped inside the door (not put in the bathroom or on the drinks tray). No additional towels, or cups, glasses or water, biscuits etc. I reported this and a man brings a mug! Still no towels or the rest of the things a £400 room should be expected. He then brought up some more milk. Still no towel, glass, water etc.
By now we’ve realised the hot water in the tap of the basin was only tepid. Turns out the water in the shower was hot, but when we reported it nobody said and I didn’t think to check.
We used the spa. The pool was too cold. The steam room out of service. The jacuzzi and jet not working. Not staffed, so had to go behind the counter and find towels in a cupboard!
So a fabulous room in a fabulous building ruined by poor service!
I spoke with the duty manager. I would describe her response as dismissively apologetic. She would look into it. She said she’d checked the jacuzzi herself that morning and it worked (she didn’t say why she’d checked it!). I assured her it didn’t work when we and another couple tried it.
As I was speaking to her another couple were waiting to complain about their stay. When we returned later to get our bags to go, another couple were complaining.
It would take very little to make this stay amazing, but sadly it fell short of the mark.
On a funnier note, I ordered a port in the bar. The barman, clearly inexperienced, provided me with a large glass of it, having poured it like red wine!
This hotel has decent size room, and the rooms are quite comfortable. So far so good.
However the service is a disaster and the staff not helpful.
They managed to lose me some clothes I put at laundry, and also wanted to charge me for it ! There was also one day where I had 0 towel in the bathroom I guess room service forgot to change them.
I had booked for one week but had to stay another week. I asked one of the staff if I had to change room they said no need, but the day after they wanted me to change room.
Staff is never the same at the reception, I think they are not well trained and motivated I would assume turn over is quite high.
A hotel to avoid.
Stayed here on business last week. The rooms are not very accommodating to anyone who prefers to get ready in the bathroom. Very low lighting and no outlets in the bathroom for hair dryers, straighteners etc. The shower itself was super small and it didn’t have anywhere to put your feet up in order to shave your legs.
King bed was nice but I had no control over the AC so the room temperature was super hot and uncomfortable at night.
The drain was also VERY clogged and flooding the bathroom when I first checked in. I had to ask them twice before they sent maintenance up to fix it.
Finally, members of the staff were all super friendly and kind. However, I asked the concierge to reserve me a mini cab to head back to the airport later that day. They booked me a black cab and then had no idea what I was talking about when I pointed out that it wasn’t a mini cab. Anyone working in the hospitality industry in London should know the basic difference between a black cab and mini cab. I was in a rush so had to take the black cab (which ended up being double the price of a mini cab).