94%
Members Recommend
4.5
Very Good 3627 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The wine and beer glasses that come with the minibar
  • It’s surprisingly quiet for such a bustling setting
  • Sinking into a deep sofa in the Blue Boar Bar for a London-brewed pint of craft beer
  • The 19th-century façade makes you feel like a part of local history

What To Know

  • The gym is open 24 hours
  • The delightfully comfy beds are Hypnos – British-made and even royalty approved
  • Free WiFi

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

In the heart of Westminster, this hotel is surrounded by history, though the rooms are modern and the service snappy

The Lowdown

In a building that once held government offices, the Conrad has turned its six floors into a luxury hotel (though you’re still likely to spot Westminster denizens holding meetings in the lounge and bar). It stands apart from competitors with its provocative art collection; the proudly British menu at the Blue Boar restaurant, which boasts house-smoked Cornish mackerel and roast cod; and a concierge team that tailors their recommendations to each guest. Every room comes with a Nespresso machine and the large bathrooms all have separate tubs and walk-in showers. It’s really the hotel’s prime positioning that makes it such a good choice for visitors, though: on Westminster’s doorstep, it’s in the very heart of the city.

In the Area

The St. James’ Park tube station is just across the street from the hotel, making access to all the offerings of London as handy as can be. There’s plenty to see within a few minutes’ walk, though, including Westminster Abbey, Big Ben, Buckingham Palace and the Houses of Parliament. If it’s your first time in London, you couldn’t do better. Finding non-touristy eating and drinking options nearby takes a bit of work, but The Cinnamon Club is a gem: the stunning lofty space is lined with books and serves gourmet, inventive Indian dishes that you’ll remember long after you’ve paid the check. An outpost from homegrown celebrity chef Jamie Oliver, Jamie’s Italian, is also nearby.

How to Get There

Conrad London St. James
22-28 Broadway
London, SW1H 0BH United Kingdom

Reviews

4.5 Very Good 3627 Reviews
Mostly a great experience.
Reviewed 10 hours ago

Briefly:

Pros:
+ Amazing and helpful staff
+ Their food is delicious
+ Comfortable beds
+ Bathtubs and rain shower are amazing
+ Internet connection is great, at least for hotels standards.

Cons:
- The safe was not working upon arrival, but they fixed it right away.
- There was a horrible noise around 6 am in a couple of my days there, it sounded like a really annoying appliance that screwed up my sleep.

The perfect amount of elegance
Reviewed 17 hours ago

I stayed at the Conrad just for one night while in London with my husband. We booked a Junior Suite which was just lovely. The room was modern and well fitted, however, probably the biggest let down was the extremely hard bed which meant we didn’t have the best sleep in (if it wasn’t for this point I’d award 5 stars) and the fact you can hear the underground every 5 minutes from 6am which didn’t help us getting a sleep-in. Apart from this we really enjoyed the hotel and found the staff amazing! They were extremely attentive and the man on the door was always extremely helpful by letting us keep our car at the entrance of the hotel for the day and providing advice of where to go. The concierge were also great and made us dinner reservations at the last minute and got us into one of the best restaurants in London. The restaurant/bar was also delightful and just had the right amount of elegance without being pretentious. The breakfast was also delightful and the omelettes we ordered were some of the best we’ve had in a long time. The whole feel of the hotel is elegant without being pretentious..which makes the hotel feel homely and welcoming. We also really enjoyed the executive lounge (although it needs a slight update in terms of decor) as the staff were absolutely amazing and the food was really cute - I loved the tiered canapés..very English! Overall would highly recommend this hotel (just please buy some comforters for the beds!)!

Great city centre location
Reviewed 1 day ago

Stayed here for a long weekend. The location is brilliant being across the road from St James Park underground and a one minute walk away from Westminster Abbey and the Houses of Parliament.
The staff were welcoming and efficient and as we had arrived early in the morning took care of our luggage till our our room was available.
The rooms were spacious and clean and the beds very comfortable. Only fault would be no shortbread to have with the coffee in the room.
The only gripe would be that I thought that breakfast was poor value for the money and choice slightly limited. How can you have a full english breakfast without hash browns or black pudding!
Overall though a good choice of hotel to stay in central London

Business/social breakfast with flair
Reviewed 1 day ago

Took the opportunity for a business/social breakfast in the restaurant at the Conrad. Relaxed air, attentive service and a dish of delicious eggs florentine, best I’ve had in a while.
A corner round table enables discreet conversation . Would use again.

The most comfortable bed in the world?
Reviewed 3 days ago

If I was only to measure this hotel on the comfort of the bed and the voracity of the shower then this hotel deserves a 6* review.

The bed in our room was perfect. The shower was super hot and super powerful.

Breakfast was excellent.

I give 3 stars simply because from a value for money point of view there are better hotels.

If value for money is not a worry to you then you will struggle to find a better London hotel.