4.5
Very Good 1230 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Rooms are extremely spacious
  • The hotel is within walking distance of many of London's main attractions, and with the Hyde Park tube station less than five minutes away, all of the city's corners are accessible
  • Free WiFi is fast and reliable

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at COMO Metropolitan London, you’ll be centrally located in London, convenient to Buckingham Palace and Big Ben. This 5-star hotel is close to Royal Albert Hall and London Dungeon.

Rooms

Make yourself at home in one of the 144 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a steam room and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

COMO Metropolitan London
19 Old Park Lane
London, W1K 1LB United Kingdom

Reviews

4.5 Very Good 1230 Reviews
Long weekend
Reviewed 2 days ago

My wife and myself just had an incredible stay at the Metropolitan London
Room was very spacious and the staff was very efficient and very kind. We will be back soon. Thank you to Isabel and the Concierge team.

No thanks
Reviewed 3 days ago

Not 5 star. Disappointed in most every way. Rooms felt dated. Overpriced for what you get. Staff was mostly okay. Housekeeping was very very rude one day. Location is fine but nothing great about it. Gym was mediocre. Really nothing special and we travel all the time.

An important omission
Reviewed 4 days ago

We stayed at a 2 room apartment at 22 Hereford Street operated by COMO Met. To those reviewers who claimed that it wasn't clear the apartments were not in the same hotel building, I have to say that there was no doubt that these apartments were clearly stated to be in separate but very close vicinity of the hotel. And the porters and housekeeping services were no less prompt than if one were to be in the hotel. In fact the response was rather quick and i had wondered how they managed that!

But COMO regretfully made a very serious (and in my view contractually untenable) omission in its website and booking documents. There was no airconditioning! No, not broken down but no provision for airconditioning! There were slightly effective old school wall mounted heaters though. I asked and was told that these older properties just simply wasn't installed with any. And what do they do in the summer heat? The staff just shrugged it off and said there's always the option of keeping the windows opened. And for consolation assured me that "they may look into installing them in the future"!!!

So we had to open up the windows and of course kept adjusting them through the night to balance the cold with the need for air circulation! Yes, you need A/C even in winter but that's not the point.

The point is for a hotel representing and chargingluxury rate at 800 pounds a night, A/C is standard expectation. And for a very well structured organisation like COMO i am afraid the omission to let customers know this may come across as less of carelessness than a fear of losing business. This is not acceptable.

3 stars still because of the staff were generally very helpful.

Weekend stay
Reviewed 6 days ago

Was really impressed with the whole experience when stayed at this hotel in December. Rooms bright clean and amazing views with the park view room. Loved the hotels Zen ethos with yoga channel on the tv in rooms, holistic treatments in the spa and healthy choices at breakfast. Saying that you can still treat yourself to a english full breakfast as well!Staff are attentive and polite. Great location. Even can have Nobu food brought to your room! Highly recommend a stay.

Attention to detail...MAKES THE WHOLE DIFFERENCE
Reviewed 1 week ago

I visited the Metropolitan with my partner for a business weekend and I must admit that I was very impressed with the level of service and attention to detail. From a personalized handwritten welcome card, to the servers remembering your preferences...We experienced personalized service as well at the SPA and the breakfasts. We felt that management was present often in the common areas, and hotel floors,which is a great approach. We also worked in Hospitality and clearly makes the entire difference. We will be back and recommend your hotel.