4.0
Very Good 1484 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Clayton Crown Hotel London in Brent (Cricklewood), you’ll be convenient to The Tricycle Theatre and Golders Hill Park. This 4-star hotel is within close proximity of Brent Cross Shopping Centre and Wembley Stadium.

Rooms

Make yourself at home in one of the 152 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available daily from 7 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Brent? This hotel has 4402 square feet (409 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

Clayton Crown Hotel London
142-152 Cricklewood Broadway
London, NW2 3ED United Kingdom

Reviews

4.0 Very Good 1484 Reviews
Shoddy hotel which was a former 4 star
Reviewed 3 days ago

Stayed one night only, thankfully. Staff member at reception was abrupt when asked a question, bathroom window filthy and gaping so you were exposed to the elements. The worst part was breakfast in the morning which was even less quality than a premier inn. Gone are the days when this hotel was known as the Crown, owned by Morans, and run to a very high standard. Would not be surprised if this hotel closed down. Would not recommend it to anyone.

AGM
Reviewed 1 week ago

Very impressive customer service. The entrance is nice and spacious. Toilets very close to entrance and nice and bright. Staff were very helofu. We used the bar and conference facilities and grill. All parts were run amoothly. Nothing too much trouble and they kept in contact with us. Good place

Good Hotel. But Rude Checkout Staff
Reviewed 2 weeks ago

Stayed here for 3 nights on business trip in London. Location was ok, bit far from tube station. Check in staff were Good and even Room was nice.
Breakfast was ok, but you had to wait for 15 min before you can see someone to show your table. Staff at the breakfast were rude and busy chatting to themselves.
worst part was at checkout, the guy name starts with ales** he is one of the most arrogant person i have ever seen in my entire life. He was disrespectful and rude. The hotel clearly shouldn't awarded 4 stars

TOTAL LET DOWN.
Reviewed 2 weeks ago

Ok, myself and my girlfriend stayed here for 1 night, we booked it as it promises a short travel into the centre of London and also for the pool and facilities, upon arrival we thought it looked lovely, staff were friendly and check in was very smooth. However, what we thought we were getting was a deluxe bedroom suite in a 4*hotel was in fact a basement room with no view. The only window in this room was a high up window that if you stood on a chair you could see the inside pool. The room is also very basic although would be acceptable for a 2* maybe a very generous 3*. Anyway, as we were only staying for 1 night we made ourselves comfortable and began with our stay. We decided to head into central London. The nearest tube station is infact a 15-20 minute walk from the hotel and the whole trip into central London from this hotel is approx 30-40 minutes NOT what it advertises, the area where the hotel is located looks completely run down and I would not advise walking anywhere alone at night. Dinner was bland, mash potato with no taste, meat was mediocre, however the vegetables were nice. Sticky dining table and a waitress who could not tell us what our meat was served with???. When we got back to our room that night it was very very hot! Put aircon on and followed instructions, air-con did not work at all and made for a difficult sleep. Also we noticed outside the "window" in the pool area is a security camera which made us feel uneasy once noticed, photos will show when lying on our bed the camera could very well be recording inside the room? We don't know this for sure but a very strange place for a security camera? All in all not great! Very disappointed and definatly not worthy of it's 4 stars! We will not be returning. They also tried billing us twice for the room.

Nice room, awful service
Reviewed 3 weeks ago

We stayed here for one night, for a large family Christmas gathering.
The room we had was large and clean with a really comfortable bed. That was the positive bit. The rest was awful.

Check-in took longer than I have ever known anywhere, easily 20 minutes, for reasons we could not fathom.

Bar service was the worst I have ever experienced, inept in a way that was almost comical. Staff floating around looking at the floor rather than at waiting customers, different prices for the same round... Everyone in our party came back from the bar after long waits, usually around 15 mins even though there were hardly any customers. All had similar gripes - and looks of stunned disbelief. Bar staff often wandered off for minutes at a time midway through serving a round, goodness knows where. I asked for a vodka and lemonade, no ice no lemon. In went the lemon, straightaway, after I'd been asked to repeat the order. I asked for a shandy from one bar person - she did not know what it was. When I asked another, she reached for the lime cordial. Empty glasses were just left to pile up on our table. I should say that all of the bar staff were really pleasant. This utter lack of standards is clearly the fault of an uncaring, lazy management who do not invest in their staff and train them properly. I have been here before for drinks and had exactly the same issues so this was not a one-off.

As for our Christmas buffet, the chef must have been on hallucinogens. A bizarre turkey pie of tough meat topped with mash, a macaroni cheese in which one of our party found a fish bone, and hash browns no doubt left over from breakfast were among the choices. Most of it was lukewarm and the plates cold. And this for £30 per person.

Worth staying for the room, but avoid anything else here.