Canary Riverside Plaza Hotel
What We Love
- Many rooms and suites have window seats with stunning river views.
- Interiors by Philippe Starck
- Free access to the adjacent Virgin Active Health Club, including its floodlit tennis court and heated pool overlooking the Thames
- READ MORE: How to see London for free
What To Know
- The spa is smaller than at many properties in the Four Seasons portfolio
- The hotel is in an emerging business district but far from most of London’s tourist attractions
- Although basic WiFi is free, expect to pay extra for premium service
- Free WiFi
- Parking On Site
- Room Service
Designed by Philippe Starck, this modern hotel is geared toward business travelers drawn to the new business hub of Canary Wharf. The ten-story tower houses 142 of the largest rooms and suites in London, many with bang-up river views, with oversize windows and black-walnut furnishings. A small spa offers Organic Pharmacy treatments, and a small fitness room gets the job done, though guests have privileges at the health club next door. The restaurant serves Italian cuisine in a relaxed, informal dining room and al fresco on the terrace overlooking the Thames—making the most of the views that are one of the hotel’s strongest selling points.
In the Area
The hotel was built on West India Quay, formerly the center of England’s spice trade. Now the neighborhood is London’s buzzing new financial district, but there’s more than office towers here: local destinations include the Billingsgate Fish Market, the largest inland fish market in the UK, and Plateau restaurant, which offers monthly wine tastings. Slightly further afield in East London is Bistrotheque, a long-running restaurant that helped shift London’s center of cool to the east.
How to Get There
This hotel could really be a gem in canary wharf. The location is beautiful. Stayed in a suite overlooking the Thames river and was nice .
Good clean rooms and lovely ambience . Ability to get into canary wharf too. Excellent quality food .
Service needs improvement . Polite staff but disorganised . Examples:
On arrival had to search for a concierge.
Breakfast had to ask for simple things like toast . Butter on table and very limited continental selection for the price.
Hopefully they iron out their service otherwise nice location good hotel
Quite possibly the worst hotel I’ve stayed in the staff were appalling the management were nonexistent when I complained about everything to the hotel including how rude the staff we’re they shrugged their shoulders as if to so what, what do you want me to do! Most of the staff could barely speak English and they treated a London taxi driver appallingly all he wanted to do was use the toilet they shouted at him to get of the hotel! If I we’re London taxi drivers never take or pick up from that hotel it’s disgusting!!
It's been a while since I stayed here, but the service was so exceptional that I vowed not to forget to write a review. On the way to the airport, I realized that I forgot my passport and a large amount of cash in the room safe. With all the traffic, it was impractical to go back, so I called them in a panic.They moved quickly to arrange a messenger to meet me at the airport. He arrived in time for me to make my flight AND with all of the cash intact.
Thank you for going above and beyond... and for making my stay so pleasant.
Great service, access to Virgin Active (when I stayed) amazing views of the Thames, great food, friendly staff. Its luxury and is priced as such but definitely worth it. I will be returning here in the future.
The hotel is nicely in the beginning of Canary Wharf. Good restaurants just in a walking distance. Rooms certainly good and big enough. Separate showers is a plus. Breakfast pricing just manageable. Front desk service was good.