Baglioni Hotel London
What We Love
- Suites include free WiFi and one garment pressing
- Incredibly helpful concierge
- Italian aperitivo-style happy hour is offered daily from 5:30 to 7:30 p.m.
- 24-hour butler service
- The huge tubs in the suites don’t have taps at either end — perfect for sharing
What To Know
- Free WiFi
- The gym is petite
- The hotel can provide a chauffer-driven car
- The nearest tube station is High Street Kensington, on the Circle and District lines
- READ MORE: How to see London for free
- Free WiFi
- Parking On Site
- Room Service
In well-heeled Kensington, overlooking the leafy fringes of Hyde Park, the Baglioni Hotel is a master class in grown-up luxury. Swaths of gray silk, flickering candles, vases stuffed full of freshly cut white roses, and friendly faces fill the reception area — making for a warm Italian welcome. Bronze sculptures dot the public areas, and a screen adorned with black-and-white Italian photography in the lobby harks back to La Dolce Vita. Plush red carpets line the corridors leading to the guestrooms, and artwork is kept simple with plain white canvases etched with calla lily–shaped black lamps.
Bed and Bath
Guestrooms are dark, brooding and seriously sultry; floors are clad in dark wood, and gold leaf adds the Midas touch. Suites offer huge four-poster beds with Frette linens, working fireplaces and butter-soft leather chairs, and many come with views of Hyde Park. Rooms are slightly smaller but no less luxe — all have the hotel’s signature striped fabric walls in rich golds and reds or warm cappuccino colors. Movie star–style lightbulbs surround the dressing table mirrors, and heavy leather doors keep the sound out. Bathrooms have black marble floors, handmade copper basins from Morocco and wonderfully soft his-and-hers bathrobes; most come with the Baglioni’s own toiletries, but the top suites come with Ortigia products.
On the ground floor the Brunello restaurant is pretty special; think gold velvet armchairs, Murano glass candelabras, crisp white linen tablecloths, an enormous fireplace and a wine list of more than 500 bins. Head chef Claudio Milani knows how to whip up a top-class menu of Italian classics. Come summer, an ice cream cart dishes out gelato in the hotel’s front garden, or ask the butler to prepare a picnic to eat in Hyde Park. Appetite sated, head for the spa, steam bath or sauna. Or work up a sweat in the petite but well-equipped gym.
In the Area
Park life is right on your doorstep. In the leafy Hyde Park you can take a pedal boat out on the Serpentine, get on your soapbox at Speaker’s Corner or go for an invigorating swim in the Lido. Culture vultures can potter around the newly refurbished Serpentine Gallery in Kensington Gardens, or book tickets for the proms at the Royal Albert Hall. It’s a 15-minute walk across the park to Portobello Market to rummage for vintage threads.
How to Get There
The hotel is wonderful
We were upgraded to a beautiful suite
They food is outstanding , the best room service I’ve ever experienced and I’ve been to plenty of nice places .
The breakfast was fantastic!
Immaculate and staff couldn’t do enough
We will defo be returning
This hotel exceeded my expectations which is very hard. Beautiful neighborhood and phenomenal service. From the time you arrive and the start helping you with luggage through the quality of the rooms. Nice hardwood floors, very quiet by any standard, luxurious linens, excellent bathroom amenities and close to the tube if you need it. The interior is very nicely done with virtually no hard surfaces outside the floor contributing to the quietness. My wife loved it.
I recently stayed at the hotel for 3 nights on my first ever trip to London. From start, we were warmly welcomed by Julia at the receptionist desk, who pleasantly surprised us with the news that our room had been upgraded to a junior suite. Julia also took the liberty to walk us to our room and gave us a tour of the facilities.
The room itself was superb, large and spacious with luxurious finishings throughout. At nighttime when we found the duvet a bit thin, the hotel kindly sent a huge cashmere blanket up to our room to keep us warm. Everything you expect in a regular hotel is elevated to supreme standards at the Baglioni.
We also found the concierge, Phil and staff member Alex to be very warm and welcoming. Phil helped us get set up with a SIM card and gave us many helpful tips for exploring the city.
My only negative aspect of the stay was that during breakfast, service was often slow and on two out of three mornings, we waited approximately 5 mins to get cutlery for our table to begin eating breakfast. While we had a buffet breakfast included, the buffet itself did not have any eggs or meat (aside from salami) and you had to order those with the servers, which usually took another 10 mins or so.
However if you are simply staying at the hotel you will find your hotel experience is nothing short of amazing.
Overlooking Hyde Park, Baglioni is offering a solution for a 5 star hotel in London. Very Italian approach , everybody is willing to assist you in any matter. Some time the fine interaction is not at the level that the hotel is claiming. We arrive early in the hotel , room was not ready and we ask to the reception to call us back when the room will be available. Unfortunately nobody called us. Rooms are nice, quality of the sleep is good. The view over the park is nice. We have called the Buttler but nobody answer, finally the guys from conquers solve our problem. Internet is working fine. Breakfast is little bit poor for a boutique 5 star hotel. Good location is you are going to Royal Albert Hall concerts.
Staff are helpful but slow.. and facilities are not what is expected from 5 stars..
Breakfast buffet poor with very slow coffee service and poor selection .for example no toast or skimmed milk..only to order!
So called Executive room was small with no view and complex coffee maker using tiny cups.
TV obscured when in bed. Lighting switches a complete mystery.
On check in full rate plus £100 billed but delays on getting refund for amount not spent.
Will not return..