4.5
Very Good 915 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stylish, newly revamped hotel in hip East London – includes breakfast and a dining discountThe fab location – a cultural melting pot, where the fantastic curry houses and mosques (and modern art gallery) of Whitechapel meet the boutiques, vintage shops and hipster dining of fashionable Brick Lane.
  • Being just a 20-minute walk from the river and Tower Bridge
  • The cool new interior makeover, transforming this dated hotel into a stylish and high-end city base

What To Know

  • Conveniently located near the Aldgate East tube station and not far from Brick Lane
  • Street-facing rooms can be a bit noisy, especially on weekends
  • WiFi is reliable
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Overview

A stay in a newly refurbished hotel near famous Brick Lane, including breakfast and a dining discount

The Lowdown

Arbor City Hotel has a great location for exploring the best of the UK capital. Tucked away in hip East London, within walking distance of Brick Lane and Spitalfields Market, the hotel is right near a tube station, so the sights, museums, shops and dining scene of central London are also a breeze to discover.
This hotel has recently undertaken a major refurbishment, which has added a luxurious splash of ultra-modern style to the somewhat dated exterior and previously basic design. You’re guaranteed to be allocated one of the brand-spanking-new rooms, completely redesigned from scratch with a fashionable mid-century vibe and colorful design accents.
In addition to Wi-Fi, you’ll find a newly designed bar and restaurant on-site, though it’d be a crime not to check out the wonderful local restaurants, from sky-high dining at Sushi Samba to Brick Lane’s famous stretch of curry houses to the hip street-food markets at Spitalfields.

How to Get There

Arbor City Hotel
12-20 Osborn Street
London, E1 6TE United Kingdom

Reviews

4.5 Very Good 915 Reviews
Best value, best service,excellent!
Reviewed 2 days ago

We were looking for some time to book a decent room in London for a decent price. As you all know this isn't easy!
Arbor city Hotel provides just this. It's a bit on the East, but not really in an affordable part of London if you're young and wanting to rent, my source tell me (my daughters).
Every care here is taken to give you the illusion you are staying in a mid priced hotel uptown. The entrance itself is cleverly done with strategic lighting and the architect understood the brief and has very cleverly designed a functional modern and hip looking hotel.
But the art of hotellerie is the service and staff experience, and here is where they excell.
But the rooms, although scuff marks were found and we nearly were locked in the bathroom due to a faulty handle, are just what you require: cozy, yet functional and roomy to a point. Great yet small bathrooms and an up-to-date tea and espresso making machine. There's an ironing board and a very good hairdryer.
The breakfast was very good although to get eggs you need to upgrade with £5. The only minus point was the filter coffee. It's not great. The breakfast room was really pleasant and the service attentive and quick.
Upon going back to the room to collect our luggage, I sat in the spacious living room adjacent the lobby and found the midcentury style which is the hotel's theme decor, very tastefully done. There is a wide-screen TV on with the latest news although on silent, thankfully.

I live in the countryside and its not often I say I will come back, but I will.

Modern, pretty, well situated but oddly dysfunctional
Reviewed 6 days ago

Odd situation with this hotel, stayed twice late November and early December, the price is right, next to underground station (Aldgate East), has been refurbished, clean, amicable, etc. The street is blocked because of on going road works (or something like it). In the rooms you can sense the overall intent was good, but lights and faucets don't work. Too dark to read while in bed, with intermittent spot lights, touch sense switches. Happened in both rooms I was given, so it is not an isolated problem. Sink faucet, sort of joystick, impossible to get cold water. All the effort, to miss lighting and water, bizare.

Never mind the location
Reviewed 2 weeks ago

Having read previous reviews I was rather reticent about booking on account of the location. On arrival at Aldgate East tube station I exited and promptly went the wrong way. I later discovered that the hotel was just round the corner from a different exit. There’s a lot of building work going on opposite the hotel but the Arbor City stands out and is fresh and new externally. I found the hotel staff to be very welcoming, professional and helpful. There is a Marco Pierre White restaurant. I had macaroni cheese with wild mushrooms and a poached egg on top. Unremarkable. The bedroom overlooked the City and as night fell the view was lovely. The bedroom was clean, comfortable and had little touches of detail that were appreciated. I had to leave early in the morning and did not take breakfast, though had paid for it. My choice. A number of contributors have
commented on the reasonable rates. They are quoting rates considerably lower than I was charged. I may recheck this. Price relative to others quoted might preclude me from returning but I otherwise found no fault with the hotel.

Avarage hotel
Reviewed 2 weeks ago

I stayed in this hotel with my family for few days. Position is nice, right outside Algate East tube station and in a lively area. Common areas are clean and modern. Few flaws: when I phoned to enquiry about the room i asked for a family room which is the highest category and they told me that the room had a view of the city. I then booked online the room and informed them that my sister has a strong dust allergy so to be extra careful during cleanings. We checked in and the room was on the first floor, the view was the courtyard with windows looking over the air conditioning system of the hotel that never stopped blowing all night. The room is very spacious and comfortable but not very clean: the shower had a big sticky stain that wasnt cleaned during the stay and the carpet floor not properly hoovered definetly did not help the allergy (but most rooms in London still have carper). We didn't spent much time in the room but some improvements can be made to accommodate the guest.

Disappointing but not dreadful!
Reviewed 3 weeks ago

I was tempted with this hotel due to its close proximity to Tower Hill and was booked via a mystery hotel booking service where you are given the name of the hotel once paid. I was expecting Tower Hill, not Aldgate East/Whitechapel.

Needless to say this is a rough part of town! Tourists be careful! We were surrounded by homeless people and people selling and using drugs. Our view looked down an alley way with two hooded youths selling drugs. We opened our window at one point due to overheating and was greeted by the distinctive smell of cannabis.

Despite being in a pit, the hotel tries to set itself apart from the drug dealing outside. It hosts a Marco Pierre White restaurant on the rounds. I checked out the breakfast and decided to go elsewhere. £17 for a full English in East London is a bit much- perhaps more acceptable in central London.

The room itself was nice. Quite spacious for a £80 a night room. There was even a sofa in the room. The tv was fine. The coffee machine was just for display as it didn’t work. We heard noises from outside our door all night as we were in close proximity to the lift. The shower was fine. The room was relatively clean, but wasn’t without various stains to the walls. The smell was less forgivable, it was clear to me that persons had been smoking in our room in the last week. The smell from the curtains are unmistakable.

Check out EFES Turkish restaurant on the corner!