5.0
Excellent 380 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar billiard room restaurant recreation room function hall Island

Overview

Location

With a stay at The Chester Grosvenor, you’ll be centrally located in Chester, steps from Eastgate Clock and Chester Cathedral. This 5-star hotel is within close proximity of St Peter’s Church and Chester Town Hall.

Rooms

Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and DVD players. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club and a sauna. This hotel also features complimentary wireless Internet access and wedding services.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

How to Get There

The Chester Grosvenor
Eastgate Street
Chester, CH1 1LT United Kingdom

Reviews

Not as good this time
Michelle E

First time staying here couldn’t fault a thing but this time was very different.....
Waited ages to get in the Brasserie for something to eat... not sure how this could be managed better...
Mini bar prices ridiculous...
At breakfast we had to wait at the bar for a table but on entering the brasserie there were at least four tables I could see that were empty but needed clearing.... not a good look... something I’d expect to see in Debenhams, not a five star hotel, surely its a priority to get tables cleared? Waited a long tome for tea to arrive.... breakfast was lovely but small and we were advised by booking.com that breakfast was included however it turns out that this is only a continental one which we were not aware of on arrival...
Had no sleep due to the noise outside and police sirens, I know it’s in the Centre but still, bed also uncomfortable.
Food was lovely and staff are very accommodating but for the money you pay and the fact you have to pay for parking I’d probably stay somewhere else next time.

Not the 'wow' I expected
LyndaCA

Check in desks behind a post, so difficult to queue and then the receptionist shows you to your room, which may be a nice touch, but makes for a long wait. Room was small and tired, and although a dressing gown and slippers (which I would expect in a 5 star hotel) not the luxurious quality that I expected of such a renowned hotel. Breakfast order taken, albeit after a wait and then starters did not arrive, apology that they had forgotten to put them through. Also, Hotels.com says breakfast is included but does not state 'continental', nor were we advised at check in, but they then wanted to charge us for having cooked breakfast, so both Hotels.com and Grosvenor need to review what they offer

Lee, Amanda & Family
lkelly980031

In Chester to celebrate our daughters graduation ????‍????. The Chester Grosvenor is Quality Personified from arrival to departure.
The staff at all levels where superb.
The ambience and location is second to none .