4.5
Very Good 1820 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hotel Gotham in Manchester (Market Street), you’ll be minutes from Manchester Art Gallery and Albert Square. This 5-star hotel is within close proximity of Manchester City Hall and St. Ann’s Church.

Rooms

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Manchester? This hotel features 0 square feet (0 square meters) of event facilities.

How to Get There

Hotel Gotham
100 King Street
Manchester, M2 4WU United Kingdom

Reviews

4.5 Very Good 1820 Reviews
Good but not Spectacular!
Reviewed 17 hours ago

Having heard good reviews from friends about the Hotel, I decided to book the Valentines package for the hubby and I (trying to keep the romance alive)
It seemed great value for money £355 for a room, glass of champagne on reception,3 course dinner at Honey restaurant and breakfast included.
The problem started a couple of days before when I received a call from Honey restaurant asking if I wanted to eat at 6pm or 9pm. I explained I had requested a table for around 7pm as I had an appointment at House of Evelyn at 5pm for hair and make up (thought i'd make an effort) and we had plans later on in the evening and was hoping to have left the restaurant by 9pm. AFter much deliberation I was told it would indeed be possible to have a table at 7pm but was asked to be prompt as they had to move other diners around to accommodate our request.
Concierge was great, very friendly and welcoming and the valet parking was so useful.
The hotel itself is quite beautiful with a wonderfully quirky feel.
Reception staff was friendly and chatty and there was £100 hold placed on my card which I didn't find unusual as most 5* hotels do this.
I was slightly disappointed with the room, although it was luxurious it was quite small which I found surprising. Also it was roasting hot to be the point of making me feel queasy. Hubby set to work on the air con and despite his best efforts the temperature hardly dropped.
I set off for my appointment to glam myself up but was slightly anxious as I was conscious of the 7pm table reservation and didn't want to be late.
I arrived back in time to change and head to Brass for a cocktail before dinner.
Service was a little slow and it was 20 minutes before we received our cocktail but it was so worth the wait. Beautifully presented and tasted divine! However I had to quickly drink it down as it was time for our dinner reservation.
This is where I was left confused. We arrived at Honey at 7 only to find the doors were shut and was told there was a team brief going on. It was actually 7.08pm when they opened the door and showed my husband and I to our table. We were the only people in there for a good twenty minutes or so. How on earth was I offered a table at 6pm if it wasn't open until 7? I was baffled.
On a positive the food was a party on my palette! We opted for the Duck Terrine followed by Chateaubriand. It really was splendid. There was slight confusion with the desert as we ordered the White Chocolate with Rhubarb but when our deserts were brought to us they were something with baileys and coffee. Eewwww not my thing at all. We tried to attract a waiter to explain we had received the wrong desert but gave up and left our deserts untouched as we had to leave for our 9pm plans. Whilst we were in the restaurant I noticed many empty tables which only added to the confusion with the booking times I was initially offered.
Upon returning to the room (the furnace) I found myself with a huge headache heading my way due to the heat. I was going to call reception and ask for someone to come take a look but by this time hubby was snoring after a vast amount of whiskey tasting and I didnt want to disturb him so had to make do with cold showers to try and cool myself down. Just as soon as I was hoping to nod off as I was startled by rather loud chattering and laughing outside my room and somebody tried the door. At this point I gave up all hope of sleeping and went and sat on the bathroom floor to read a book. This wasn't the romantic night I had in mind! I got hotter and the headache got worse which meant I wasn't well enough to go for brekkie in the morning although the hubby assured me I missed a treat as it was delicious (he's so considerate).
We checked out early next morning as I wanted to go home and sleep, I didn't feel I could raise any issues upon check out as the reception area is quite small and there was customers waiting and staff talking to each other so I paid the bill and left. WHen I checked my Invoice I noticed couple of transactions I could not account for. Food charges? I thought I had an inclusive package. I have queried this via email with guest relations but after 2 days have had no reply. I was hoping for better service than this.
I would stay at Gotham again but would book a larger room and not expect 5* service so I am not left disappointed and can just enjoy the experience for what it is. A quirky boutique hotel.

Stunning Hotel
Reviewed 2 days ago

First time trying this hotel and certainly wasn’t disappointed.
We had booked for Valentine’s Day and arrived at 2-30pm
We were greeted by Hartley the concierge ( what a wonderful character) who welcomed us on the ground floor and looked after our luggage. After getting to reception on the six floor we were told our room wasn’t ready but if we had a drink in the bar they would notify us when it was.
The bar is breathtaking, views across the city. Again really looked after and made to feel special.
A member of reception came up and gave us keycards as our room was now ready.
It really is like walking into a film set. Room was immaculate
Loved the small touches, the umbrella in the wardrobe, a ‘swag bag’ in the drawer.
If I had to pick one negative thing it would be having no slippers in the room. Something you come to expect from a five star hotel.
Breakfast I would have to say beats any other hotel in Manchester ( and we’ve stayed in them all) not just the food being exquisite but again the staff made us feel like royalty.

Definitely coming back again, next time trying the ‘Inner Sanctum’ suite.

BELOW EXPECTATIONS AND PRICEY
Reviewed 2 days ago

Heard and read so much so wanted an open mind. Staff all attentive valet parked my car £35.50 overnight. Room was dull, place looked tired, bar area dull no breakfast was included which is ridiculous. Lack of twin bedded rooms. Lovely bathroom with large shower. Cocktails £15 each. Came away feeling disappointed and will not return.

The staff are amazing!
Reviewed 2 days ago

Stayed at the hotel valentine's weekend and what a great place, from the moment we got there the staff were fantastic, so friendly and couldn't do enough for you, this was the case throughout the entirety of our stay and I could give a 5 star rating on that alone. The hotel has got a great theme and the decor of the rooms is perfect, the high ceilings are one of the most impressive features. I also can't recommend the chauffeur driven Bentley service enough, it really adds to whole experience and makes you feel extra special. I would definitely stay again in the future.

Complacency is creeping in and it needs nipping in the bud...
Reviewed 2 days ago

After my first stay here I decided to book it again for a Birthday treat with a friend. I went bigger than before ordering a suite and some premium add-ons.

This stay was somewhat of a let down, it feels like - even though I was well looked after - the novelty has worn off for them and with their high pricing they just arn't delivering the experience they advertise.

The suite was the biggest let down; they don't have windows due to the design of the building but what they have done is installed a video wall which video is projected on to and has several presets to choose from which incidently I thought was a pretty cool way of dealing with no windows. Well, it would be if the controls worked, they proved incredibly clunky so much so that we couldn't change the video that was blaring out a 1920's Charleston track and decided to turn it off completely and have the video wall open to reveal the large TV instead.

The suite on the whole was comfortable but it felt like one of it's main selling features had just been muted.

The Bentley; I picked up my friend in the Bentley they offer, it was great and suitably impressed her. The chaffuer was talkative and engaging the whole ride but fell quiet when he sensed that is what wanted.

The Martini Butler; again another cool add on where a member of the bar staff come up to your room with a drinks trolley and mix up martinis. It didn't quite live up to my last experience, he was a little underwhelming, but we did enjoy it together.

The staff, especially Emily (their hostess); really helpful as they were both, very friendly and do go out of their way to make you feel like a VIP guest. Emily deserves a special mention as she dealth with quite a bit of email back and forth over dates and timings etc but did so brilliantly.

The fun I had, the extras and comfort of the room kind of made up for the evening, although I did leave fealing that on this occasion the value for money wasn't there - in fact I felt stung.