94%
Members Recommend
4.5
Very Good 2290 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 14-foot cylindrical wine turret in Summit restaurant
  • Breathtaking 43,000-square-foot spa and fitness space
  • The resort’s Wild West, Gold Rush history
  • Progressive, environmentally friendly operating policies?
  • An excellent children’s program makes the hotel popular with families
  • Spirit of the West gift shop, showcasing Western art

What To Know

  • A resort service fee of $16 per room per day and a public improvement fee of 2.25% will be collected upon checkout from Jetsetter
  • 6,700-foot elevation requires sunscreen and sunglasses with UV protection
  • Stays very busy with meetings and conferences
  • No free water in your room; be prepared to overpay
  • Check-in isn’t until 4 p.m.

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Colorado Springs, The Broadmoor is in the historical district and close to Cheyenne Mountain Zoo and World Arena. This 5-star resort is within the vicinity of United States Olympic Complex and Garden of the Gods.

Make yourself at home in one of the 771 guestrooms featuring minibars. Your room comes with a pillowtop bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 indoor swimming pools, 3 spa tubs, and outdoor tennis courts. This Colonial resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite to eat at one of the resort’s 6 restaurants and 5 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Planning an event in Colorado Springs? This resort has 185000 square feet (16650 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Broadmoor
1 Lake Avenue
Colorado Springs, CO 80906 United States

Reviews

Great location.
K2719CQalexas

I love this hotel. There are a lot of fun amenities at this hotel. This hotel has a shuttle that takes you around the hotel and to the admen ties. They have a great bowling alley and movie theater at the hotel. The beds are very comfortable. I love the heated floors in the room. This hotel is very pretty for Christmas they have pretty Christmas lights and Christmas shows.

Right Up Against the Mountain
Mark R

This is a very nice estate with a large pond in the middle of it. The rooms are a little dated, but very nice and comfortable. The food at the restaurants is very good. However, I feel that the Michelin Star Penrose Room is highly overrated.

Useless and money grubbing
JN1212

Besides being clean this hotel has minimal pros. I came to the hotel to attend a conference. I requested a special meal (vegan) months in advance. I get to the meals and no one understood a vegan diet. Okay fine, just tell me you don’t understand and I’m happy to go elsewhere. Also, would be beneficial to understand a vegan diet if you list on Facebook you are participating in Colorado Springs Vegan Restaurant Week THE SAME WEEK. For lunch I informed staff I ordered a vegan diet. The chicken meal was replaced with a salad, no dressing. I asked for vinegar and was told the dressing was vegetarian (clearly a dairy base). I informed them again of my diet and asked for vinegar and staff responded, “If you really want vinegar I can go see if we have any.” Eventually they did find some. I was also informed they did not have any non-dairy milk for coffee during lunch. Surprising, since they had soy milk during the breaks that morning. During dinner they proceeded to bring me various meals I could not eat. Eventually they removed the wrong meal and assured me I was being served a vegan meal (yet used vegan and vegetarian interchangeably), sure enough I got sick.
I also attempted to use the fitness center during my stay. It took about 20 minutes to find. I asked 2 employees between 8-815pm for help to find the fitness area. One led me to the wrong elevator and told me to go to the second floor. Well apparently that was some golf club executive area. I went back down the elevator all the way down another hallway to find another elevator. I took that elevator to the 2nd floor where I finally found the fitness center. Everything is dark yet the doors are open and the sign reads “Open 530am to 9pm,” it’s roughly 830pm. Mind you the website also indicates “The Broadmoor Fitness Center is open daily from 5:30 AM to 9:00 PM.” I start working out and I am informed the fitness center closed at 8pm. Not one employee could have mentioned this? No one could think to post the hours in the “Guest Guide” or the guide in the room? I questioned the employee about the listed hours and I am told, “Yeah I asked management to change it, but they won’t.” I walk out to find another guest swimming in the pool. I questioned the person and apparently the employee, “Said I could continue swimming laps.” Ridiculous!
Unless you want to pay for valet and pay for someone to bring your bags to your room forget it. Self parking requires you to lug everything from your car in a garage, across the street, up the hill, through the first part of the hotel, up the escalator, back outside, across the pond, back inside, and finally to the elevator to your room.
I had a better stay at Motel 6 where I have a fridge, microwave, and can bring my dog.