The concierge team was amazing, including Carol Matthews, Ryan, and Jill. They were super helpful in making my wife's milestone birthday a hit! They made sure flowers, wine, and cheese/fruit were in our great room at arrival. The servers in the resturants are also exceptional. Always helpful with taking a picture of us and the spectacular views. thanks!

Outstanding facility and staff. Wonderful impressive view of the Garden of the Gods and Pike's Peak!
If you are looking for a very special destination with the best atmosphere and view in Colorado Springs
I highly recommend Garden of the Gods Club and Resort.

Absolutely loved the view! The room overall, was very nice, huge and accommodating. It was very comfortable and view out of the window made it even more tranquil. We ordered room service for 2 breakfast, and one dinner. The food was excellent. The gentleman that delivered was not very friendly, but the lady that brought our dinner was extremely nice, and friendly. The only 2 complaints I have is, 1) The manager gentleman at front desk was NOT very friendly, I almost feelt like he was judging us with his eyes and really didn’t care if we were there talking to him. 2) The floor in our room was very dirty. I had to put on house slippers at night, so that the bottom of my feet didn’t turn black. That was really gross to me. I did not let the staff know because I was not there to make complaints, I was there to have a good time without complaining. The bell boys when we pulled up, were the most friendly and attentive to our every need. SO NICE! We will definitely be back because the room and view was worth the whole trip!

Lovely, spacious room that looks at the amazing rock formations. Wonderful common areas to enjoy the weather and scenery. The staff is helpful and attentive. All in all, very quiet and comfortable. Pools and hot tub are enjoyable for family plus one for adults only.

First, the grounds and views were great.

There were a few minor issues with the room that I provided as feedback the next day. We were only there one night and they were minor (broken towel rack, phone did not have a dial tone, and there was no room service menu).

The main issue is that my rate was changed after booking. When I checked my credit card, the total did not seem correct, and I never received an itemized invoice via email. So, I called to inquire and was told that my rate had been changed after my initial booking. No explanation was given or available. I was told that an adjustment would be made, again with no offer of compensation. I then requested that something else be made available for this hassle and poor business practice, and I was given a partial refund for our breakfast charge. I did not feel that I received an apology or explanation. This is sketchy to say the least and would have been missed if I was not vigilant with checking my charges. I have traveled extensively for work and pleasure, and typically stay at the Broadmoor in this area. This was my first stay at your property as another potential option in Colorado Springs, and I must say that I was not happy. It was certainly not what I would expect from a top tier property.

I provided this feedback as a response to their customer satisfaction follow-up email. After 4 days, I have not heard from them and decided to post the same information on this site.