4.5
Very Good 2902 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Grand Hotel Eastbourne in Eastbourne (Eastbourne Seafront), you’ll be minutes from Congress Theatre and Devonshire Park Lawn Tennis Club. This 5-star hotel is within close proximity of Eastbourne Bandstand and Museum of Shops.

Rooms

Make yourself at home in one of the 152 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this Victorian hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. This hotel has 14 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

The Grand Hotel Eastbourne
King Edwards Parade
Eastbourne, BN21 4EQ United Kingdom

Reviews

4.5 Very Good 2902 Reviews
Lovely Sunday lunch
Reviewed 8 hours ago

It was Fathers Day and while the Garden Room was busy everything was done with efficiency. 3 courses - lovely roast beef lunch carved at the table. The staff were excellent and our waiter was very attentive. Just lovely.

Amazing night away
Reviewed 8 hours ago

I have just got back from one nights stay at the hotel with friends. There were 8 of us in total so we had 4 twin deluxe rooms. There was an event on the seafront which meant the road was closed. We spoke with security on the road close and said we was staying in the hotel so they let us in. We was met by a friendly staff worker who found us a parking space and offered to help us with our luggage. We got there early but was able to leave our bags in the lobby which was later taken to our room.

We had full use of the spa which i couldn't fault. Along with the 8 of us staying, there were a further 5 who joined us in the spa. We paid for a lunch when we got there which we had in the spa. We had unlimited tea, coffee, water and juice along with a wife range of sandwiches, chips, crisps and coleslaw. And some fresh made chocolate chip cookies too. Food was tasty and staff were very attentive. We spent a few hours in the spa. The outside pool was lovely and warm. The whole surroundings were very clean and tidy. We were also given robes, towels and flip flops too which made it a real nice experience.

We then went and checked into our room. And the friends who were not staying were able to come to our rooms to get ready.

The room was so clean, tidy and spacious. We had tea, coffee biscuits and water in the room. And all the amenities such as shower gel, shampoo and conditioner etc. I could even see the sea from one of the small windows which was great. The room was very quiet with no noise from outside in the hallway.

We went out for dinner and the returned at night to find our room had been turned down. We had the tea and coffee items replaced along with a glass and bottle of water left at the side of the bed. I have never been to a place like this before so thought it was a lovely touch.

We had breakfast the following day which was great. We were offered tea, coffee and toast before we got to the table. Then there was the option of cereals, continental and cooked breakfast where we helped ourselves. If you wanted a different cooked egg to scrambled then you can ask and they also had other items like kippers and salmon.

I had such a lovely staff and the staff were absolutely amazing. Nothing was too much from them at all. I loved how the staff looked so presentable in their uniforms and were so friendly.

Excellent service but some aspects dated
Reviewed 8 hours ago

Beautiful hotel in good location. Outdoor pool is fabulous and so warm. Staff exceptional.

Ground floor areas all immaculate. Unfortunately some areas need refurbishment to be 5 star standard. I wanted to book a spa treatment but the area looked very tired so decided against it. Similarly wooden toilet seats and plastic shower curtains need updating to modern hygienic alternatives. Maybe the higher class rooms have better bathroom facilities for

5 star treat break
Reviewed 9 hours ago

Everything as expected for 5 star quality EXCEPT
a) bed mattresses are far too soft, uncomfortable, sank in the middle and not good for posture support. They feel old and need replacing; and
b) requested firmer pillows, one was o.k. but the other one too hard to use; and
c) although no complaint, the housekeeping service was not consistent every day as each day the chambermaid person attended to the room in a different way.

Lovely break
Reviewed 13 hours ago

Everything we expected from previous visits. Would recommend to all. The outdoor swimming pool was warm and very clean, the room also clean and very comfortable. Staff just lovely. Restaurant had an excellent menu and wine list.