4.0
Very Good 663 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Itasca, Eaglewood Resort and Spa is in the suburbs and within the vicinity of Lynfred Winery and Pirates Cove Childrens Theme Park. This 4-star resort is within the region of Alexian Brothers Medical Center and Woodfield Mall.

Rooms

Make yourself at home in one of the 295 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Itasca? This resort has facilities measuring 37000 square feet (3437 square meters), including conference space. Free self parking is available onsite.

How to Get There

Eaglewood Resort and Spa
1401 Nordic Rd
Itasca, IL 60143 United States

Reviews

4.0 Very Good 663 Reviews
Beautiful Resort & Spa In The Northwest Suburbs.
Reviewed 5 days ago

Itascaa, Il, a small suburb northwest of Chicago hosts the beautiful and capable Eaglewood Resort & Spa. With pleasantly decorated guest rooms and meeting facilities for several large gatherings, this facility has it all.The staff is warn and welcoming and the prices were very reasonable.

Unfortunately, I was only there for two nights in connection with my son's wedding and didn't get a chance to sample much of the downstairs entertainment area that includes a bowling alley. There's also a golf course that I would have played if this hadn't been a December wedding.

Overall, I enjoyed my stay and would definitely consider staying there for long weekend of Chicago area golf. I'm sure that Eaglewood Resort & Spa has gained a repeat customer.

Beware of bed bugs
Reviewed 6 days ago

We stayed here for a family wedding. Before unpacking at any hotel, we check for bed bugs since they are a common problem. The bed in our original room had obvious bed bug markings on them. We immediately notified management and switched rooms. The new room appeared fine as were the other rooms of our relatives that we checked. The hotel offered an explanation and handled the situation the best they could.

Though the new room appeared fine, I still don’t know if there were any in the room. I operated under the assumption the hotel has them active and used extra caution during our stay.

Our stay was not a good one. We have to now monitor our home, despite the precautions we took during our two night stay. We left pajamas behind and didn’t put anything on the floor.

Besides that, the suites you’re paying extra for to be comfortable, are right outside the elevators, so the noise level was obnoxious. So sleeping before the big wedding was impossible...both anxiety from the fear of bugs and loud guests.

The buffet was subpar and we observed stains on the floors and walls of our room. I saw some others rooms since we had a group here and noticed the same thing in their rooms.

No coffee pots in the rooms and no room service.

I really wanted to feel good about our stay, but just couldn’t. At first glance, the hotel looks really nice.

They were honest that they had a bed bug reporting in the last few months and told me their staff receives cash bonuses if they find bed bugs. I have no doubt they do what they can, and this isn’t a problem exclusive to their property. However, this was our experience at this particular hotel.

Always check your room before settling in, particularly here!

Missed the mark; could have been much better with a focus on guest experience
Reviewed 4 weeks ago

This place has lots of potential, but unfortunately a few annoyances left me feeling unappreciated and not very special.

First, I was put into a room that is set up for those with physical impairments. While I’m super glad that these kinds of rooms exist, it would be nice to be informed about the room upon check in and asked if that style of room would be ok. Better than being surprised.

Next, the shuttle service was scheduled to pick me up at 4 PM from the training class I was at but came at 4:20 only after making a call to the hotel. Without a call, the shuttle would have never come. The hotel operator said they were behind but the driver said I was never on the schedule. Stories didn’t line up. I’m not sure what the disconnect was, but someone dropped the ball on the schedule. So, the good news is that the shuttle was only 20 minutes late but it wasn’t automatic.

Finally I got back to my room after a long day and no housekeeping service was provided while I was out. Ok...no big deal. Just call the front desk and they’ll send someone, right? Nope. The operator said they had lots of checkouts today so that might be why I got missed. I’m not sure what lots of checkouts has to do with my situation, but I guess it’s an excuse. So I hung up expecting that housekeeping was on its way. Nope! The operator called back and said that I had a sign on my door requesting no housekeeping. I did not have a sign. The operator insisted that I did have a sign because that is what housekeeping said. Again, I did not have a sign. After being accused of creating the problem I was informed that no housekeeping was available after 5PM so they could only “freshen up”. It would be better to ask if I had a sign vs telling me that I had a sign. I get that people make mistakes, but at a resort like this that is advertised to be first class, you should be asked and never told you are to blame.

Super disappointed in how these seemingly easy things left a bad taste. I hope the GM reads this and trains the staff to focus on guest experience. Swing and a miss.

Beaufiful South Asian Wedding Here
Reviewed 4 weeks ago

My husband and I attended a South Asian wedding here which we thoroughly enjoyed. On both nights there was dancing ‘till dawn and we are not night owls. However, this didn’t matter because we were able to slip away to our quiet, comfortable room on the opposite end of the property from the celebration spaces. The view of the golf course with trees in autumn foliage was lovely. I did miss having a coffee maker in the room, let alone a mini-fridge and microwave. Although we were given coffee vouchers, they only entitled us to espresso sized coffees without additional payment, and one of us had to dress and walk down the long corridors before we could get our morning brew.

The event spaces were beautifully decorated, especially for the marriage ceremony and the dinner reception that followed. The caterers, Cuisine of India, I was told, did a great job of providing delicious dinners, breakfast, and snacks, buffet style. There are things to do at the resort in addition to playing golf. Some of our party enjoyed the bowling alley, pool, and spa.

Fantastic place to stay
Reviewed 4 weeks ago

I was received with such kindness by the Eaglewood Resort & Spa staff as they upgraded my room free of charge (I've never had that happen before!). My package included so many activities such as bowling, pumpkin painting, and also free breakfast and pizza. The facility is clean and the grounds are well kept and beautiful. My room was great, the firmness of the bed was just right, the water got warm, and I couldn't hear noise from neighbors. The breakfast at Burnham's was awesome, especially the omelettes. Their bowling alley is small but I love that it was so close and I had a really good time, especially since I won :) I would definitely recommend it and plan to return again soon. Thank you Eaglewood!