The Ritz-Carlton, Washington, D.C.
What We Love
- Westend Bistro sources produce from local farms
- One dog under 35 pounds is permitted in the room
- Although there’s no hotel gym, guests have discounted access to the 10,000-square-foot Sports Club/LA across the street (free for Club Level room bookings)
What To Know
- Limited parking is available on a first-come, first-served basis; self-parking is $29 per day, and valet is $49 per day
- Spa reservations at the adjacent Sports Club/LA are strongly encouraged and should be made prior to arrival
- In-room WiFi is $9.95 per day
- Free WiFi
- Parking On Site
- Room Service
Gilded accents, polished wainscoting and pearly white marble set the elegant tone at this West End hotel. The 300 rooms have a more contemporary feel with muted palettes of cream, chocolate and mint and 37-inch LCD TVs. Guests staying in the Club Level rooms have access to a dedicated concierge and a private lounge that offers daily refreshments, as well as free WiFi and free passes to the 10,000-square-foot gym across the street. You can lower your carbon footprint with a stay at the hotel, which has energy-conserving LED and CFL light bulbs in every room and sources food sustainably. At the American Westend Bistro, Chef Devin Bozkaya uses ingredients from the local farms in signature dishes straight out of his family cookbook, like brown butter and caper skate wing with chick peas and saffron rice. Got tickets to a show at the Kennedy Center? The bistro also offers a pre-show, three-course dinner, so you can dine before the curtain rises.
In the Area
Though the immediate neighborhood is sleepy, the hotel sits between Georgetown’s boutique-lined streets and Dupont Circle’s bustling nightlife. Flex your plastic along M Street for designer shoes at Hu’s, flirty frocks at Wink and edgy menswear at Scotch and Soda. Stroll through Dupont Circle’s FreshFarm Market on Sundays for charcuterie, fresh-baked croissants and seasonal produce. While the Library of Congress, The National Mall and the world’s-largest museum complex at the Smithsonian Institution are among the city’s must-see spots, the Phillips Collection has an impressive American and European impressionist collection and is walking distance from the hotel. Join the afterwork crowd over briny Virginia oysters and Fish House Punch at Hank’s Oyster Bar, or party hop in the U-Street Corridor with the hip-hop hangout Marvin and live bands at legendary music venue Black Cat.
How to Get There
My parents stayed here when they were in town over the weekend. I took them to brunch, valet parking at the hotel and walking over to Iron Gate, which was great BTW. I returned to get the car after 1.5 hours. The bill was $32 "fixed rate". There was no sign at the hotel, no notification, and no intention of doing anything about it after I complained. The parking company that the Ritz Carlton hires has their own policies but they operate on the property of the hotel obviously. Given other comments here this is an obvious place to avoid. There are many hotels within two blocks.
This property is among the worst in Ritz’s portfolio. Room size and service are just plain bad compared to Ritz locations like Dallas, Boston, and even Budapest.
Even when I compare this property to comparable urban hotels with small lobbies, it’s still pretty outrageous... the Mandarin Oriental in Atlanta has very large bedrooms with bathrooms that have TVs by the bath for about the same price, and not to mention fantastic service.
The premier king room is almost as bad as the closet-sized Courtyard Marriott rooms I encounter and I have no idea how they came up with the 400 sf calculation, except that the bathroom must make up a lot of it. If you blindfolded me and took me to my premier room and asked me what hotel this is, I would say “oh that’s easy. We’re at a Kimpton or some other boutique because the rooms are tiny and the red & gray palette in the room is bolder rather than soothing.” Red chairs and red trim on curtains in a gray room at a Ritz? What happened to the pretty pale blues with gray, or beiges like at other properties? I feel like I’m at a Delta Sky Club!
When asked about the gym at the front desk, you are told you can pay $15 a day at the Equinox. Seriously? With what people are paying to stay at the Ritz, the only recommended gym option involves a $15 payment?
Service here is completely lackluster. The employees in the driveway need to get their acts together... they never opened uber or taxis doors for me or anyone else, and aren’t on top of opening lobby doors for people with their hands full either. My husband and I were surprised that we had to lift luggage out of a trunk at a Ritz hotel.
This Ritz property is just bad for the price. They should change their name to Renaissance Georgetown, or better yet, sell to IHG because at the end of the day, all that was offered here was a clean room and a comfy bed (which is why I gave it two stars rather than one).
From the moment I arrived, the service was exceptional, opening car doors, front doors, check in, and services needed or questions asked, they had answers and were on their A+ game. Very pretty lobby, cool bar area, often live music, updated room that are spacious, separate bath and shower. Added bonus, guest get to use the Equinox sports club that is connected with in the hotel. Great bar, very special whiskey collection.
Stayed for a business conference with my family along for the trip. I was told it’s all about the location for this particular Ritz hotel. The family toured D.C. while I went to my conference during the day. Location is great - right in the heart of D.C. with front door access to the metro and hotel entrance into the shopping mall.
CONS: Our room (4th floor) had zero view of the d.c. skyline - we looked out the window to see only a rooftop and side of another building :( We kept the curtain closed the whole week. $50 per day parking 😕(park at the shopping mall garage next door) Restaurant inside hotel VERY limited with mediocre service (eat at the shopping mall or nearby restaurants). With this particular hotel, you’re paying for the name and location, but other nearby hotels would be just as good for the same or less $$$.
PROS: The housekeeping staff are amazing - attentive & polite. Our housekeeper noticed that we had our kids with us and left extra towels, toiletries, chocolates, & waters. They acknowledge you in the hallways with smiles & small talk “good morning” & “hope you have a good day”. The workout facilities are top notch Ritz quality - nice equipment, water bottles, disposable ear buds, and cooled towels! Throughout the hotel are fresh flower displays, beautiful decor, and courteous attendants.
Stayed here occasionally for work. Consistent good service, clean rooms and very good breakfast at the restaurant.
recognition for status is a bit lacking, but not a bit deal since the hotel is already very nice and for solo travel work, there is no need for a larger room.