The Ritz-Carlton Georgetown, Washington, D.C.
What We Love
- The fantastic location, near the heart of DC’s action
- The small size and historical architecture of the property, with a very intimate and decidedly un-Ritz-Carlton feel
- The unique private dining room, featuring romantic nooks that are perfect proposal spots
What To Know
- The unusually small size and low-key approach are charming for a Ritz-Carlton, but it means far fewer amenities than most Ritz hotels: one restaurant, a small day spa, a very small fitness center and little else
- No pool — and DC is a hot, humid place during prime summer tourism season
- Many visitors come to DC for its wealth of monuments and museums — none of which are in the Georgetown neighborhood, which is not served by the city’s Metro system
- Parking On Site
- Room Service
Brick industrial meets contemporary at the Ritz-Carlton Georgetown, making for two very different faces: the exterior and common areas and the guestrooms themselves. The exterior and lobby are industrially charming, showcasing high ceilings and lots of exposed brick, stone and heavy-gauge metal, in the theme of the original structure, which was an incineration plant. Because of DC’s strict height limitations, Handel Architects, who renovated the property, added parking and many hotel facilities underground.
Bed & Bath
Guestrooms are typical of Ritz-Carltons, with sleek contemporary furniture, large flat-screen TVs and modern luxury touches. Bedding, walls and two-layer blackout curtains and sheer drapes are all done in light taupe and natural colors, while the furniture is dark and modern. Beds have down duvets and 400-thread-count Egyptian cotton sheets. Robes are thick terry, there’s free overnight shoeshine service, and the home theater entertainment system includes a DVD player. All guestrooms have either Potomac River or Georgetown neighborhood views. The highlights are the opulent bathrooms, made of slate and limestone and with large soaking tubs and separate walk-in glass showers.
A top-notch location and luxurious service are the highlights of this property, which has far fewer amenities than most urban Ritz-Carltons or other luxury city hotels. Degrees Bistro is the sole restaurant (there’s also 24-hour room service), and it serves three meals a day, featuring classic French bistro cuisine with locally produced seasonal ingredients. There’s also a comfortable lobby bar with a surprisingly complex menu of signature cocktails. The hotel has a small but luxurious spa, with steam and sauna facilities, and a small gym with state-of-the art equipment.
In the Area
Anything lacking in the hotel itself can be found just outside the door, in one of the city’s liveliest neighborhoods, Georgetown. The charming C&O Canal, now a National Park Service unit, with its adjacent footpath, runs past the hotel — and on for almost 185 unbroken miles — and is hugely popular for walking, running and biking. DC’s Capital BikeShare program allows visitors to rent bikes for one day, three days or a week from automated kiosks around the city, and one is located around the corner from the hotel. Just a block away is the Potomac and the riverfront Washington Harbour complex, with several popular restaurants and bars capitalizing on their locations with open-air dining and drinking. Highlights include Sequoia and Nick’s Riverside Grill. A few blocks in the other direction are the main streets of the historic and affluent Georgetown neighborhood, M Street and Wisconsin Avenue, both lined with stores, eateries and bars of every description.
How to Get There
From the moment we arrives till the moment we left (actually even after that as the family enjoyed some chocolate on our drive home) our stay at the Ritz Carlton Georgetown exceeded even our wildest imagination of an ideal stay.
I am a lifetime platinum at Starwood and Platinum Elite at Marriott so I have stayed at enough hotels to know and call out a spectacular customer experience when I see one so please choose the Ritz Georgetown and you will not be disappointed.
Our experience at the Ritz Georgetown also I must say set a "new hurdle/bar" that will be tough for other hotels we stay to even come close to!
From the warmest hospitality when we arrived, to the personal attention to the kids (scavenger hunt, wagon buddies, cookies) to the spacious accommodations, "The Yard" was a perfect oasis of a place on hotel grounds to relax, and background history tour of the hotel it was a stay that will go down in the books as one of the best ever for my family and a stay that makes us want to come back for more.
Every staff member we met should be called out by name but rest assured travelers you are in good hands with Martin, Axel and a top notch welcome crew from the moment you arrive!
And by the way walking distance to dinner and town is ideal plus easy stroll 100 yards downhill to the waterfront.
Hope everyone reading this has as exceptional stay as we did!
When I'm traveling for work, what I really want is to avoid hassles and just have everything be easy. This felt like the opposite.
Well meaning but not well-trained staff-- where do I begin? Nobody greeted my cab upon pulling up or was there to help with doors/luggage. Nobody immediately available at check-in desk. Lots of stairs and walking to get to any of the rooms-- would be quite difficult for anyone with mobility problems. Hotel bar is depressing and is the only place to eat certain nights (they have another restaurant, but it was closed). Steak came much more rare than ordered, and I had to wait 20 minutes to flag someone down and show him (staff are chatting with each other, never come to check on diners, etc.). It was taken back, returned a while later with all the vegetables on the side now completely cold. I didn't eat any of it. Nothing was comped or discounted. Just not what I expect from a Ritz.
Gym is all style and no substance-- tiny, don't even have basic things like 5 pound weights. The staff around the gym was unhelpful.
The rest of hotel staff was well-meaning but untrained. Not at all what I'm used to in Ritz. Had to ask over and over to get things fixed (broken phone in room, never worked, I asked six times and it was never done.) Room service order screwed up multiple times. Maid came to door to bring something I'd asked for, I'm clearly in a rush and standing in a robe trying to get ready, and she's standing there trying ten different ways to solicit a tip, ask if I need thing after thing, what time I want my room cleaned, wanting to shake my hand and introduce herself, etc.--I didn't want to be rude but after having called down multiple times I was now in a rush--it just smacked of bad form and bad training. Not helpful either-- I was already planning on leaving a tip when I checked out later the same day.
Oh and my dry cleaning never showed up as expected in the morning, I had to call down several times to chase it. And each time I called down to the front desk it was a crap shoot as to whether anyone would actually answer, or whether it would just ring a bunch of times. When the dress finally did show up, it had an EXTREMELY strong odor--like someone had tossed it in the dryer with a few batches of "dry cleaner's secret" - it was strong enough that I almost took it off, as it was giving me a headache, but at that point I was in such a rush I just wore it and hoped it would air out.
Just a very frustrating experience overall. Not recommended if you're looking for the famous Ritz service or ease of travel. Cool interiors though, and everyone was pretty nice--but service was more like a friendly three star, you are not getting the amazing service and flawless "easy" that I was expecting -- not by a long shot. More like staying at a charmingly inept guest house--but with a much higher sticker price. I really wanted to like this place, as I travel here often and love Georgetown, but if I'm honest I wouldn't stay here again and I cannot recommend for business travelers unless you have time/patience/cash to spare.
Don’t know where to start. Had a late check in & room was not ready - gave me a room which was not what I requested. Concerige Cedric has a hard time understanding things. Manager Nicole gave me a print of a rollerblading trail that led straight to traffic / cars which was extremely dangerous - asked Nicole for horseback riding ranches - totally lied about calling them for reservations because I spoke with those ranches and all of the information she gave was incorrect.
Then waited at NatGeo museum for half an hour for Cedric to make a reservation for a show for me - did not happen. Nicole, the manger told me “calm down , we can’t make the computers go fast for you.” Then spoke to Theo who was so impolite and said something so inappropriate to me, I can’t even write it out here.
Have stayed at ritz at Tyson’s - this location is just a. Disaster. Have stayed at other ritz Carlton hotels as well but this one was so disappointing ... staff is just not there with the quality of service that ritz holds itself up to. Just horrible !! Tyson’s corner is a way better choice, or four season which is close by and had the pleasure of staying there a few weeks ago.
Very well located, extremely comfortable room. Boutique hotel. The common area does not quite follow the standard of the rooms. It has no front desk. Guests are attended by two employees , sitting at individual tables. Both very kind. Waiting period for your turn can be long if a lot of people arrive at the same time. The restaurant does not have any charm, three or four televisions connected continuously. There is a bar inside the restaurant area, but not "inviting". The impression I had was that the hotel would rather have the guest eating outside, than with them. Cost extremely attractive, when taking into account the luxury of the room. It is worth staying there, yes, if the programming is external
This is a great hotel. We truly enjoyed every minute of our stay here. Staff was great and the hotel was really up to date at a great location. The furniture in the room was great and you could tell that the staff was really well trained.