The Melrose Georgetown Hotel
What We Love
- Tony location on Pennsylvania Avenue, steps from the historic Georgetown neighborhood
- The playful room decor nods to the capital’s history (think canvas dollar bill portraits of George Washington painted by Gilbert Stuart, and U.S. Constitution wallpaper)
- Locavore-oriented dining at the Jardenea restaurant, including items such as Chesapeake Bay crab bisque, Maryland crab cakes and Barren Island oysters
What To Know
- On-site gym helps guests keep up with their workout regimen
- 24-hour room service is available
- Valet parking is available for $48 per night
- Free WiFi
- Parking On Site
- Room Service
With the White House less than a mile down the road, it’s easy to feel like a VIP at these elegant Georgetown digs. The decor hits all the right notes for an urban stay: a warm and welcoming lounge featuring a fireplace, a library nook and chic gentleman’s club–style furniture (a tufted black leather sofa here, a high-back black and white chair there). The guestrooms offer plenty of living space and luxe surfaces (the bathrooms have black granite countertops) and custom artworks that pay homage to the capital’s history (think canvas dollar-bill portraits of George Washington painted by Gilbert Stuart, and U.S. Constitution wallpaper). After a day out exploring the city, head to the Jardenea restaurant for dinner, which checks all the of-the-moment culinary trends, particularly the farm-to-table ethos, which shows up in dishes that list local suppliers and highly seasonal ingredients. Expect to take a culinary tour of the Mid-Atlantic through dishes like Chesapeake Bay crab bisque, Maryland crab cakes and Barren Island oysters. Afterward you can work off all the calories in the hotel’s generously equipped fitness center.
In the Area
Take a walking tour of the capital, starting at the National Mall, with its 1,000 acres of green space and wealth of world famous monuments, such as the Lincoln Memorial, the Vietnam Veterans Memorial and the Capitol Reflecting Pool. See the sights from the water by renting a paddleboat from which you can admire the Japanese cherry trees, especially when they’re in blossom in spring, one of the most popular times to visit DC. On weekends stroll around the Eastern Market, in the historic Capitol Hill neighborhood, where you can browse local produce, handmade arts and crafts and other treasures before jostling for a spot at popular diner Market Lunch, which dishes up treats such as blueberry buckwheat pancakes and soft shell crab.
How to Get There
After doing an extensive search for hotels for my husbands birthday we decided upon staying at the Melrose. We arrived around 1:30pm knowing we were too early for check in. We dropped our bags and headed out into Georgetown. We returned to the hotel at 4pm for check in. We were assigned room 119, or the arm pit of the hotel. Our room was directly next to the valet and service rooms and there was quite the chatter going on. The ceilings in our room were ridiculously low and the room was very small. I opened the curtains to reveal the dumpsters and the a/c vents. Both the a/c vents inside the room and outside made a very large humming sound. Our bathroom had a sink outside from the "bathroom" which was only able to fit a bathtub and toilet. When I went to shower I saw there what I assumed was shampoo, conditioner, and body wash. Once in the shower I realized it was two shampoos. We got no other amenities such as body wash, q-tips, cotton balls, shower cap, etc that come with most hotel rooms. I thought perhaps this was just the norm at the hotel, however my sister also stayed at the hotel. They booked their hotel a day after us and checked in after us, and paid less than us, but were given a totally different room. They were on the 4th floor was a great view. Their room was twice the size of ours and the bathroom 4 times as big. They received all of the amenities that we did not. As it was my husbands birthday and we had many plans for the day I did not say anything until check out. Check out could not have been less helpful or more rude. They told us "someone had to get that room'. In the end they offered us breakfast, but no apology. We had to get back to Baltimore and did not take them up on the offer. After our stay I filled out a survey conveying our concerns and never heard back. We come to Washington often and will never stay in this hotel again.
Clean and lovely hotel in a great spot in georgetown. Rooms are fairly spacious, well stocked and clean. Beds are some of the most comfortable I've slept on, hotel wise. The rooms leave a bit to be desired on both soundproofing (can hear everything) and from general noisiness in terms of a/c and other electronics. Only utilized the restaurant for brunch, which was very tasty, but could have used a few more people attending tables. Hotel staff was very friendly and helpful. Overall was a very pleasant stay and would likely stay again on a return trip to D.C.
This is perfectly located hotel that is very nice for the price point. There are definitely more ritzier places
nearby but you’ll pay quite a bit more for a room. Overall the staff is pleasant and helpful. The hotel restaurant serves great food. The bar is small but amply stocked. Rooms are renovated nicely. Our bathroom was a bit tight but clean and functional. Overall very satisfied with the Melrose all around.
Our CEO and other executives across our three companies have been customers for years, but the hotel refused to check our CEO into the hotel when he forgot his wallet, even though he had a reservation with cc on file, he had a photo of his ID, we wanted to send a credit card auth, and his wallet was already in the mail to arrive at the hotel the next morning. After refusing to give him a room, they said they were going to cancel the reservation and charge the full amount- over $400 anyway.
They refused to work with him while he was in the lobby and quite literally put him out on the curb. When I called to try to amend the situation, I was hung up on twice (by bad call transfers, not on purpose) and on my fifth call to the hotel, the assistant manager kept telling me a decision had already been made and he wanted me to "see things from their perspective." My CEO was taking business calls on the curb in front of the hotel for 45 minutes while the hotel talked with me and put me on hold for an extended time.
When he finally came back on the line, he agreed to work with us, but by that time, Marriott had already instantly and readily agreed to accept a cc auth and I made a reservation there. The general attitude from The Melrose front desk and assistant manager was the worst part of the situation- they really just didn't care and maintaining the years-long relationship didn't matter at all.
I book multiple hotels a week for our executives and I have never seen such lackadaisical customer service. None of our employees will be staying there again.
Nice hotel in good location but be careful. I presented my card on checking in for verification. When settling my bill, I tried to pay using same card but was told it was decline though there were sufficient funds in the account. I then paid with an alternative visa card. When I arrived home I saw that tbe full bill amount had been "authorised" i.e. debited from the original card + the full amount was debited from my credit card. As i live outside the usa, they said it could take some days before the voiding of the original payment would take place and become available to me. Accounts dept were not helpful and seemed to think the problem was with my bank and the anti fraud procedures! Not very satisfactory