The Madison Washington DC, A Hilton Hotel
What We Love
- Just a 10-minute walk from the White House and the Mall
- Sophisticated design and decor create a residential feel
- Multipurpose lobby with restaurant and swank bar with happy hour specials
What To Know
- The hotel's new restaurant, an Argentinian steak house by celebrity chef Jose Garces, opens in April 2014
- No spa, but treatments are available in guestrooms
- The business district location is quiet at night, bustling by day
- Free WiFi
- Parking On Site
- Room Service
The unified design by Studio Architecture and interior designer Dominick Coyne melds the limestone building’s 1960s architecture with a style that’s part historic DC, part modern-day residential. In the expansive lobby, taupes and grays mingle with tufted leather club chairs and sofas in shades of orange, chocolate-brown and ivory. Custom carpets and window treatments feature a prominent octagonal pattern, a nod to President James Madison’s stay at the Octagon House after the British burned the White House in 1814. Arrangements of collected and found framed antique prints and oil paintings add polish to the space.
Bed and Bath
All 356 guestrooms and suites echo the muted palette of the public spaces. Tufted leather chairs and sofas blend with coordinated wood furnishings, creating nooks for reading and working. Plush beds are dressed in 300-thread-count Egyptian cotton linens and backed by accent walls in gray toile wallpaper. Bathrooms feature large showers lined with neat rows of antique white subway tiles, and sinks set into marble-topped dark wood vanities.
Come April, celebrity chef Jose Garces’s new Argentinian steak house will add buzz to the corner of 15th and M. Until then, guests can meander through the lobby, stopping for lattes and baked treats at the glossy barista bar, or have a proper sit-down over malted vanilla waffles or an artfully stacked burger at Post Script. The comfortably chic Lobby Bar is ideal for end-of-day libations such as the Washingtonian, a tasty mix of huckleberry vodka, lavender and cranberry.
In the Area
The Loews Madison Hotel’s downtown location puts guests within walking distance of the White House and many of the must-see sights along the National Mall, including the Washington Monument and the Lincoln Memorial. For a night out, book in advance to experience Komi‘s exclusive tasting menu or head to the Old Ebbit Grill, DC’s oldest saloon and a popular political haunt, for oysters and people watching. The National Geographic Museum is celebrating 125 years of history with an ongoing multimedia exhibit.
How to Get There
The staff at the Madison do a wonderful job. Everyone is helpful and hospitable. The rooms are very nice, but could use some updating. The hotel is only a few blocks from a metro stop and the White House.
The Madison was once a Loews Hotel, and back then it was fantastic. I once stayed here for a few months straight. Now it is a Hilton, and just absolute garbage. DC has plenty of other options. Don't waste your money ad the Madison, you'll just be frustrated.
When I checked in last night, I just wanted to check a few work things online, get some room service and get to bed. But the internet wasn't working when I got to my room. I called the front desk, who told me that they would have to call the company who handles internet issues for them. IT TOOK THEM 1 HOUR to solve my connection issues. This is 2018, internet issues are not that complicated! But they feel it necessary to save a few dimes by having an incompetent third party company handle tech issues.
I then went to the restaurant, which is supposed to close at 11pm, but at 10:45pm I was told that they are no longer serving food. I then tried to call room service (before 11pm) but no one answered the phone. So I went to bed hungry!
I then tried to open the minibar so I could at least have a snack. But it was locked. I called the front desk, but they never sent someone up to open it. I then called back, repeatedly, but no one was able to fix the issue.
When I woke up the next morning, the sound of jackhammers and other construction equipment filled the room, and the halls. It was so loud that I couldn't even do work in my room, which was the main reason for being in DC. I told the front desk, who gave me one of those practiced, vacuous apologies that they seem to teach hotel workers these days, and moved me to another room, where the noise was just as loud.
If you ask to speak to a manager, you never get one. At best you get connected to some lowly junior supervisor with practiced excuses and no ability to resolve your issues. And that's after you just get passed around to countless people and put on hold (and hung up on), without resolution.
All that for $300 a night! They like to pretend that they are a classic hotel where presidents once stayed. I would put the world's worst dictator here.
Hotel has a great location, amazingly friendly staff who accommodated the room (thanks for the upgrade) for my 15 month old daughter and her needs! I cAn not thank you enough and the hospitality was awesome! My wife and I will most definitely stay here again. My aunt who is a travel agent recommended and it did not disappoint, let her know right away not to hesitate putting future clients in at this hotel! Thanks again!
Overall very nice however upgrade was not worth the cost. Good convenient location. Staff was friendly, hotel and room were very clean. Was not pleased with the check in process. Air conditioning in the hallway didn't seem very cool.
We booked this Hotel via Tripadvisor and had an amazing deal
The room was totally unexpected It was huge 2 mega comfy queen beds a giant TV great bathroom and a great location The manager and front desk were witty friendly and knowledgeable